Job DescriptionRH is seeking a Director, Email Marketing, Brand Creative to define and advance the creative vision for our global email marketing program. This role sits at the intersection of brand storytelling, design excellence, and performance - ensuring every communication reflects RH's uncompromising standards of beauty, clarity, and craft at scale. The ideal candidate is a hands-on design leader with exceptional taste and conviction, capable of establishing the process, pace, and standards that elevate both the work and the teams behind it.
YOUR RESPONSIBILITIES
- Live our Vision, Values, and Beliefs
- Own and evolve the visual language of email design, establishing standards for typography, layout, imagery, and narrative pacing
- Lead concept development for campaigns, product launches, promotions, and brand storytelling initiatives
- Partner closely with the SVP and VP of Digital Creative to shape strategy, briefs, cadence, and cohesive, story-driven campaigns
- Collaborate cross-functionally with Marketing, Merchandising, Copy, Photography, Production, and Analytics teams to translate business objectives into compelling creative
- Establish and maintain scalable design systems, templates, and component libraries that support efficiency without compromising quality
- Present creative work to senior leadership with confidence and discernment, incorporating feedback while upholding creative integrity
- Mentor and oversee production designers, fostering excellence in craft, accountability, and growth
- Balance creative ambition with performance insights, operational efficiency, and technical feasibility
- Ensure all email creative is meticulously crafted, on-brand, and production-ready
OUR REQUIREMENTS
- 10+ years of experience in digital or e-commerce design, including leadership of high-performing creative teams
- Mastery of typography, composition, and photography within a digital-first environment
- Lead creative vision while remaining deeply hands-on
- Strong communication and presentation skills, engaging senior leadership and leading live design refinement with confidence and discernment
- Prioritize, problem-solve, and lead with composure in a fast-paced, high-expectation environment
- Deep understanding of email design constraints, digital production workflows, and scalable systems
- Advanced expertise in Figma and Adobe Creative Suite
- Demonstrated experience building and maintaining email templates and modular design systems
- Exceptional taste with a refined, editorial design sensibility
PHYSICAL REQUIREMENTS
- Frequent sitting, standing, and moving throughout the workday within an office or studio environment
- Frequently work at a computer for extended periods of time, including viewing digital screens and using input devices
- Periodically travel for meetings, presentations, or reviews, as business needs require
- On-site presence at our Corte Madera, California headquarters is required Monday through Friday
- Flexibility to work beyond standard business hours, as business needs require
