Posting End Date:September 23, 2026
Employee Type:Regular-Full time
Union/Non: This is a non-union position
As Director, Distribution Operations, you will provide strategic leadership for pipeline operations across the region, overseeing emergency and incident response, pipeline maintenance programs, and the execution of key customer growth and asset replacement projects.
This is an opportunity to take on a highly visible leadership role where your expertise will directly influence operational performance, customer service, employee development, and community relationships.
This role will be responsible for leading the Leak Survey/Vegetation Management, Gas Measurement and Regulation, and Corrosion departments as well as the Lima, New Philadelphia, Wooster, and Marietta Gas Operations teams in Ohio.
What You Will Do:- Lead regional gas distribution operations, ensuring the safe, efficient, and compliant delivery of natural gas services.
- Provide strategic leadership for maintenance programs, emergency response activities, asset reliability initiatives, and operational performance improvement efforts.
- Optimize workforce planning, operational resources, and capital investments to drive efficiency, effectiveness, and strong business results.
- Build strong partnerships across internal teams, contractors, regulators, and community stakeholders to support successful operations.
- Lead incident response and recovery efforts, supporting investigations and implementing actions that strengthen operational integrity and prevent recurrence.
- Develop, coach, and inspire leaders and employees while fostering a culture of accountability, collaboration, and continuous improvement.
- Manage significant operating and capital budgets while aligning operational priorities with organizational strategy and long-term business objectives.
Who You Are:- University degree in a related field and 15+ years of progressive leadership experience, or an equivalent combination of education and operational leadership experience.
- Extensive experience in natural gas distribution operations, utility construction, asset maintenance, emergency response, and customer-focused utility services.
- Proven success leading large, geographically dispersed teams, including experience within management and/or unionized environments.
- Strong financial and business acumen with experience managing operating and capital budgets.
- Demonstrated ability to lead through change, establish clear accountabilities, prioritize competing demands, and deliver results in a complex operating environment.
- Exceptional analytical, problem-solving, and decision-making skills, particularly in time-sensitive or emergency situations.
- Strong leadership, communication, relationship-building, negotiation, and stakeholder engagement skills.
- Proficiency with computer applications, operational systems, and data management tools.
Preferred:- Advanced degree in Engineering, Business, Operations Management, Technology, or a related discipline.
- Experience developing and executing strategic plans that support operational excellence and business performance.
- roven ability to mentor, develop, and retain talent while building high-performing teams.
Working Conditions:- Combination of office-based work and regular field presence to support operational activities.
- Travel required throughout the assigned operating region and occasionally to other company locations as business needs dictate.
- Must be available to support operational and emergency response activities when required.
- Frequent interaction with employees, contractors, regulatory agencies, community stakeholders, and emergency response partners.
Physical Requirements include but are not limited to:Grasping, kneeling, light - moderate lifting (objects up to 20 pounds), reaching above shoulder, repetitive motion, typing, sitting, standing, visual requirement (able to see screens, detect color coding, read fine print), hearing requirement and the ability to sit at a computer for long periods of time.
Mental Requirements (Both Field & Office) include but are not limited to:Ability to: understand, remember and apply oral and/or written instructions or other information, understand complex problems and collaborate/explore alternative solutions, organize thoughts and ideas into understandable terminology, organize and prioritize work schedule on a short-term basis, make decisions which have moderate impact on the immediate work unit and monitor impact outside this area, understand and follow basic instructions and guidelines, complete routine forms, compose letters, outlines, memoranda and basic reports and communicate with individuals via telephone.
Salary:- Base salary ranges from $168,600 - $218,600 USD for US locations based upon candidate's experience, skills, and internal equity.
- Applicable compensation policies and guidelines apply to internal candidates.
Benefits:- A flexible benefits program that allows each employee to select the level of coverage needed for their family in the areas of health, dental, insurance and disability.
- A paid parenthood leave benefit that offers up to 20 weeks of paid leave for birth-giving parents and up to 12 weeks for other eligible parents, providing flexibility and support during this important life event.
- Valuable retirement savings plans, including a savings plan with company stock as an investment option.
- Paid time off/vacation/sick, plus paid personal days off (depending on location), and paid holidays.
- An Employee and Family Assistance Program.
- A Wellness Program, which focuses on supporting healthier employees by providing tools, resources, and opportunities to improve physical, mental, social, and financial well-being.
