Director, Direct Agent Sales

Ladder

$138K — $165K *
US-AnywhereRemote in United States
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years in sales or customer-facing roles in life insurance
  • Valid life insurance license; willingness to obtain comprehensive licensing
  • Excellent communicator, capable of simplifying complex topics
  • Startup mentality—adaptable, curious, and proactive
  • Strong organizational and time management skills
  • Self-driven with the ability to take initiative
  • Active listener, able to ascertain customer needs

Responsibilities

  • Serve as a trusted advisor, guiding customers through their life insurance journey
  • Engage with warm leads via phone, text, and email
  • Educate customers on personalized coverage options
  • Facilitate customer decision-making from interest to purchase
  • Deliver outstanding service that encourages positive customer referrals

Benefits

  • Comprehensive medical, dental, and vision insurance for employees and families
  • Flexible paid time off, including a winter holiday closure
  • Equity through competitive stock option packages
  • 401(k) match program of up to 4% of contributions
  • Monthly wellness stipend to support health-related expenses
  • Ten weeks of paid parental leave for all new parents
  • Support for remote work including stipends for home office setup
  • Company-wide fun events to foster team spirit
Full Job Description
Director, Direct Agent Sales

Remote - United States

What You'll Do:
  • Be a trusted advisor - Represent Ladder and guide customers through their life insurance journey with warmth, clarity, and integrity
  • Connect with warm leads - Engage qualified inbound prospects primarily through outbound phone calls, and also via text and email
  • Personalize coverage - Educate customers on their options and provide tailored coverage recommendations based on their personal needs
  • Drive conversions - Help customers make confident decisions and guide them from interest to purchase
  • Think like a customer- provide exceptional service that inspires customers to share their positive experiences with others about Ladder!
Requirements:
  • 7+ years of experience in sales, account management, or customer-facing roles within the life insurance industry.
  • You hold a valid life insurance license in your home state, and are willing and able to become life insurance licensed in all 50 states and Washington, D.C. if you are not already.
  • Excellent communication skills with the ability to simplify complex ideas in a clear and approachable manner.
  • A startup mentality - flexible, curious, and energized by new challenges.
  • Strong time management skills with a demonstrated ability to be organized and efficient.
  • Proven ability to be self-driven and proactive, taking initiative and staying motivated without dependencies.
  • Active listening skills with the ability to understand customer needs before offering solutions.
  • Available to work normal business hours in one of the four mainland U.S. time zones.
What we Offer

Ladder is highly collaborative and fun. To support you in your role, we offer fantastic perks and benefits that reflect our mission of care and support, including:
  • Excellent medical, dental, and vision coverage | We offer competitive healthcare, dental and vision plans for you and your family.
  • Flexible paid time off | Take the time that you need to rest and recharge, including our week-long winter holiday closure.
  • Stock options | We offer competitive stock option packages to participate in the success of building Ladder.
  • A rewarding 401k match program | We'll match up to 4% of your contributions as you save for your retirement goals.
  • Ladder Fit Program | Your health matters. That's why Ladder provides a monthly stipend for wellness-related expenses.
  • Paid parental leave |We think it's crucial that new parents have time to adjust to their new lives without worrying about work, so we provide all parents inclusive of birthing, adoption, or fostering ten weeks of paid baby bonding.
  • Work-from-home flexibility and support | We recognize that everyone's homelife is different and support remote work. Upon joining, we provide a one-time remote office stipend for all team members and then a monthly stipend to cover WFH costs such as the internet.
  • Fun company-wide events | We genuinely enjoy spending time together. That's why we plan fun virtual events to let loose and laugh.

Base pay is determined by the location where the work will be performed and is aligned to one of 3 compensation tiers, as indicated below. Base pay may vary depending on job-related knowledge, skills, experience, and business needs. In addition to the base pay range listed below, this role is also eligible for bonus, equity and benefits as shared above.

Tier 1 (SF Bay Area, New York City, Seattle)

$165,000 - $200,000

Tier 2 (LA, Austin, Boston, Chicago, DC, Denver, Philadelphia, San Diego)

$147,000 - $175,000

Tier 3 (All other locations that Ladder hires)

$138,000 - $165,000

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