Starting WageThe Opportunity Hexion is seeking a results-driven operations leader to build and run a
next-generation Digital Procurement Operations function (GCC Factory).
This leader will partner with the Head of AI Procurement Transformation to operationalize a new procurement model built on three pillars:
- Human Value Teams - focused on strategy, innovation, and risk shaping
- AI Layer - driving decision intelligence and automation
- Digital / GCC Factory - delivering scalable, efficient, and largely autonomous execution
Today, purchasing operations are heavily manual, fragmented, and reliant on outsourced support. The mandate is to industrialize and digitize execution, creating a high-performance, low-touch, exception-based operating engine.
The goal:
- 70%+ touchless P2P
- Significant reduction in cost per transaction
- Faster cycle times and improved service levels
- Clean, reliable data as the foundation for AI
This is not a traditional shared services role. The mission is to
build a procurement operations engine that is digital-first, highly automated, and relentlessly focused on efficiency and reliability.
Key ResponsibilitiesDigital Operations & GCC Factory Leadership - Build and lead a Digital Procurement Operations "Factory" delivering end-to-end P2P services
- Transition from manual, outsourced processes to standardized, automated workflows
- Establish a high-throughput, low-touch operating model focused on speed, accuracy, and cost efficiency
Process Industrialization & Automation - Redesign P2P and transactional procurement processes for:
- Touchless execution as default
- Exception-based human intervention
- Drive aggressive standardization across regions, categories, and business units
- Deploy automation technologies (workflow, RPA, platform capabilities) to eliminate manual work
Service Delivery Excellence - Operate procurement services with clear:
- SLAs
- KPIs (cycle time, accuracy, cost per transaction)
- Improve internal customer experience through:
- Faster processing
- Clear escalation paths
- Consistent service quality
Data & Process Integrity - Ensure clean, structured, and reliable master data across procurement systems
- Establish governance for data quality and process compliance
- Enable real-time visibility into operational performance
Vendor & Ecosystem Management - Lead transition and optimization of outsourcing partners (e.g., CapGemini)
- Renegotiate, restructure, or rebalance outsourced vs. in-house work
- Build a scalable global delivery model leveraging internal and external resources
Partnership with AI Transformation - Partner closely with the Head of AI Procurement Transformation to:
- Industrialize AI-enabled workflows
- Scale successful use cases into standard operations
- Ensure operational readiness for AI-driven processes
Team & Capability Building - Build a high-performing operations team with strong process and service orientation
- Develop capabilities in automation, process excellence, and digital tools
- Foster a culture of discipline, accountability, and continuous improvement
Minimum Qualifications- 12+ years of experience in procurement operations, shared services, or global business services
- Proven track record of building or transforming P2P / procurement operations at scale
- Experience leading GCC / shared services / outsourced delivery models
- Strong background in process standardization, automation, and operational excellence
- Demonstrated ability to reduce cost, improve cycle time, and increase automation levels
- Experience managing vendor ecosystems and outsourcing partners
- Strong operational leadership and execution focus
Preferred Qualifications- Experience implementing touchless or highly automated P2P environments
- Familiarity with procurement platforms (SAP, Ariba, Coupa, etc.) and automation tools (RPA, workflow)
- Lean / Six Sigma or similar process excellence background
- Experience in private equity-backed or high-performance environments
- Exposure to digital transformation initiatives in procurement or supply chain
What Success Looks Like - First 18 Months Milestones and Timelines- Complete diagnostic of current P2P processes, cost, and outsourcing model - 90 days
- Define and begin executing GCC / Digital Factory roadmap - 120 days
- Reduce manual processing through automation and standardization - 9 months
- Achieve 70%+ touchless P2P - 12 months
- Deliver measurable reduction in cost per transaction and cycle time - 18 months
Compensation & Benefits - Competitive base salary commensurate with experience
- Annual performance bonus tied to transformation milestones and savings delivery
- Long-term incentive / equity participation
- Comprehensive benefits package including health, dental, vision, 401(k) match
- Relocation assistance available Shape
Why This Role Is Different - This is not a traditional operations leadership role focused on maintaining service levels.
- Hexion is fundamentally redesigning procurement. This role is critical in ensuring that execution is:
- digitized, not manual
- standardized, not fragmented
- automated, not people-dependent
- The right candidate will build an operations engine that enables procurement to scale efficiently while freeing talent to focus on strategic value creation.
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