Job title: Director, DevOps
Reports to: VP, Infrastructure & Operations
Division: Central Services
Location: Alpharetta, GA (Remote for non-GA residents)
Grade: 22
About the Role:
The Director, DevOps plays a key role in leading the strategy, execution, and continuous improvement of DevOps capabilities across Priority's technology environment. This role is responsible for building and scaling infrastructure, CI/CD pipelines, and engineering practices that improve reliability, efficiency, and delivery speed. The position requires strong technical depth across cloud, automation, and infrastructure, along with the leadership skills to guide a global team and influence cross-functional partners. You will collaborate closely with Engineering, QA, and IT teams to strengthen system performance, operational excellence, and long-term platform scalability.
Responsibilities:
- Lead and mentor a team of DevOps engineers, ensuring best practices in automation, cloud infrastructure, and CI/CD.
- Collaborate with development, QA, and IT teams to streamline deployments and optimize system reliability.
- Oversee infrastructure as code (IaC), monitoring, and security implementations.
- Drive continuous improvement in DevOps processes and culture.
- Evangelize DevOps best practice and technologies, working closely with development teams to drive adoption.
- Ensure high availability, performance, and security of applications and infrastructure.
- Evaluate and implement new tools, technologies, and methodologies to enhance efficiency.
- Keep up to date with industry trends and competitor products.
- Measure and analyze product success using relevant KPIs (uptime, cost, adoption).
- Act as the subject matter expert for internal teams regarding product direction and supported use cases.
- Estimate costs, build business cases, and assist with budget creation.
What Success Looks Like:
- DevOps practices are consistently adopted across teams, improving deployment reliability and engineering efficiency.
- Infrastructure and CI/CD pipelines support scalable, secure, and high-performing systems.
- Uptime, cost, and adoption metrics demonstrate measurable operational improvement.
- Cross-functional teams work effectively together to streamline delivery and reduce friction.
- DevOps culture and best practices are embedded into engineering workflows.
- The organization is able to scale infrastructure and delivery capabilities in line with business growth.
Candidate Requirements:
Required
- 10-15 years of experience.
- 3-5 years of management experience, ideally with a focus on technical/infrastructure products.
- 3-5 years of experience as a software engineer, DevOps engineer, or systems architect.
- Strong expertise in AWS technologies (EKS, MSK, VPC, RDS, etc).
- Significant hands-on experience with CI/CD tools (Jenkins, TeamCity, Octo, GitHub Actions).
- Proficiency in infrastructure as code (Terraform, Ansible, CloudFormation).
- Strong scripting and automation skills (Python, Bash, PowerShell).
- Excellent problem-solving, communication, and leadership abilities.
- Can work comfortably in JIRA following the Agile methodology.
- Ability to lead cross-functional teams and collaborate effectively.
- High resilience and the ability to manage change.
Preferred
- Experience leading global, distributed DevOps or platform engineering teams.
- Experience driving DevOps transformation or large-scale infrastructure modernization initiatives.
- Familiarity with site reliability engineering (SRE) principles and practices.
- Experience managing budgets, cost optimization, and vendor relationships in cloud environments.
- Experience operating in high-growth or enterprise-scale environments.
Compensation and Benefits:
Compensation range: $138k - $210k
We invest in the whole employee - personally and professionally. Our benefits package is designed to support your well-being, growth, and success - both inside and outside of work.
Financial Wellness
- Bonus programs
- 401(k) match
- Employee Stock Purchase Program (ESPP)
- HSA and FSA options
- Financial wellness resources and employee discount programs
Health & Well-being
- Medical, dental, and vision coverage
- Mental health support for employees and dependents through Lyra Health
- Family planning and women's health benefits through Carrot
- Gym membership reimbursement and virtual wellness programs (including yoga)
Time Off
- 3 weeks PTO to start, with unlimited PTO after year one
Growth & Development
- Education expense reimbursement
- Leadership development programs
- Certified Payments Professional (CPP) certification support
We believe great performance starts with feeling supported - and we've built our benefits with that in mind.
Traditional Physical Requirements:
- Requires prolonged sitting, standing, bending, stooping and stretching.
- Requires the ability to lift 10 pounds.
- Requires eye-hand coordination, manual dexterity and a normal range of hearing and vision (with or without correction).
