Kyndryl Holdings, Inc.

Director, Customer Partner, Healthcare Payor

Kyndryl Holdings, Inc.$161K — $290K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Located within commutable distance to Chicago, IL, and able to be present at customer sites up to 70% of the time.
  • 5+ years of experience managing account P&L and end-to-end sales processes.
  • Proven background in managing and modernizing healthcare payer applications.
  • Established CxO relationships within Blue Cross Blue Shield (BCBS).
  • Deep understanding of business and technology trends along with industry best practices.
  • Demonstrated success in revenue growth and managing profitability, trends, and risks.
  • Empathetic approach to customer relationships, with a strong consultative leadership style.

Responsibilities

  • Develop and execute innovative account strategies to enhance growth and retention.
  • Proactively identify and expand existing work into larger scopes and new capabilities.
  • Focus on maximizing renewals while minimizing erosion of key accounts.
  • Oversee account P&L, ensuring customer satisfaction and regulatory compliance.
  • Build and maintain strategic alliances with top-level executives.
  • Collaborate with sales team to ensure smooth processes from prospecting to closure.
  • Craft tailored solutions that meet the unique needs of each customer.

Benefits

  • Opportunities for career growth and hands-on experience across major platforms.
  • Access to learning opportunities and chances to specialize in specific sectors.
  • Participation in a discretionary annual bonus program based on performance.
  • Comprehensive benefits package including medical and dental coverage, retirement benefits, and paid leave.
Full Job Description
The Role

Your role
Are you ready to redefine what's possible for Kyndryl's most significant customers? In this high-impact leadership role, you are the strategic architect of the relationship. You don't just manage accounts; you revolutionize them. By building deep, trusted connections with C-suite executives, you bring the full power of Kyndryl's global expertise to the table to solve complex business challenges.

Join us at a unique time in our history where you can shape how our consulting practice operates today and evolves for the future.

What you will do
Drive Growth and Profitability
  • Be a strategic mastermind: Develop and execute cutting-edge account strategies to grow and retain Kyndryl's most valuable accounts.
  • Proactively expand scope: Generate new opportunities and expand existing work into larger scopes and new capabilities.
  • Maximize renewals: Focus on selling new offerings while minimizing erosion to ensure our largest accounts flourish.
  • Own the P&L: Take full charge of the account P&L, ensuring customer satisfaction, integrity and account compliance.


Build Strategic Connections
  • Cultivate executive alliances: Create, maintain, and develop deep connections with top-level decision-makers.
  • Orchestrate the team: Collaborate with sales team members to ensure a seamless management process from prospecting to closing.
  • Partner for scale: Build a strong go-to-market pipeline with partners to join forces and conquer new deals.
  • Lead with industry expertise: Use your knowledge of external best practices to provide innovative solutions that position Kyndryl as a leader.


Deliver Excellence
  • Deliver tailor-made solutions: Identify and qualify new opportunities to deliver bespoke services that cater to the unique needs of each customer.
  • Maintain a stellar reputation: Go above and beyond to ensure account excellence and maintain total integrity in everything you do.
  • Shape the future: Use your creativity and expertise to transform the future of account management.


Your Future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

Who You Are

Required Skills and Experience
  • Must be located within commutable distance to Chicago, IL, with ability to be at customer site up to 70%
  • Minimum of 5+ years' experience running account P&L with experience managing sales process end-to-end
  • Proven track record of managing and modernizing healthcare payer applications
  • Healthcare experience and CxO relationships with BCBS.
  • Deep knowledge of business and technology trends and industry best practices
  • Proven experience with revenue growth, cost, profitability, trends, and risks
  • Open minded and empathetic approach in relationships with customers
  • Ability to lead with a consultative approach, identify and create demand across all Kyndryl capabilities, and articulate business value to customers
  • Ability to operate in a fast-paced, flat organizational culture; embrace ambiguity and drive proactive outcomes


Preferred skills and experience
  • Bachelor's degree or Master's degree
  • Sales experience in technical solutions


Compensation

The compensation range for the position in the U.S. is $161,520 to $290,760 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience. For part-time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement.

There is a different applicable compensation range for the following work locations:

California (San Francisco Bay Area): $193,920 to $348,840

California (All Other): $177,720 to $319,800

Colorado: $161,520 to $290,760

Massachusetts$161,520 to $319,800

New York City: $193,920 to $348,840

Washington: $177,720 to $319,800

Washington DC: $177,720 to $319,800

This position will be eligible for Kyndryl's discretionary annual bonus program, based on performance and subject to the terms of Kyndryl's applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program.

Applications will be accepted on a rolling basis.

About Kyndryl Holdings, Inc.

Kyndryl is an IT transformation services company. They offer network services, business resilience, and hybrid cloud solutions. Their services include applications, core enterprise and zcloud, the digital workplace, security and resiliency, cloud, data, and AI, network, and edge. They committed to the health and continuous improvement of the vital systems at the heart of the digital economy.

Kyndryl Holdings, Inc. Careers

Join the Pioneering Team at Kyndryl Holdings, Inc. At Kyndryl Holdings, Inc., we are at the forefront of technological innovation and service excellence, making this an ideal time to join our global team. As a leader in IT infrastructure services, we offer unparalleled job opportunities that propel your career to new heights. Work You’ll Do Embark on a career with Kyndryl Holdings, Inc. and be part of a team that transforms businesses and industries worldwide. Our professionals are not just part of a company; they are essential drivers of innovation and growth. With a commitment to leadership and diversity training, Kyndryl Holdings, Inc. stands out as a beacon of professional development and innovation in the tech industry. Our culture is built on the principles of open collaboration, leadership, and respect for diversity, ensuring a welcoming environment for all employees. Join our team and contribute to our mission of delivering high-quality solutions across various industries. At Kyndryl Holdings, Inc., your skills will be honed through challenging projects and a collaborative team environment. Innovative Work At Kyndryl Holdings, Inc., innovation isn't just a buzzword—it's the cornerstone of everything we do. With a focus on cutting-edge technology and industry expertise, our team is equipped to tackle some of the most critical challenges facing businesses today. Be Part of a Great Team Kyndryl Holdings, Inc. is not just about individual growth; it’s about collective success. The synergy of our team’s diverse skills leads to groundbreaking solutions and industry leadership. Our commitment to employee benefits and a supportive culture makes Kyndryl Holdings, Inc. a top choice for professionals seeking meaningful and rewarding careers. Future-Proof Your Career With Kyndryl Holdings, Inc., the path to professional advancement is clear. Our career development programs offer extensive training, certification support, and opportunities for growth, ensuring that your career trajectory is always upward. Explore Job Opportunities Whether you’re looking for a full-time position, an internship, or leadership roles, Kyndryl Holdings, Inc. offers a range of employment opportunities to match your career aspirations. Enhance your resume through hands-on experience that sets you apart in the job market. Kyndryl Holdings, Inc. Careers Network Stay connected with Kyndryl Holdings, Inc. through our dedicated careers network. Search open positions that align with your skills and interests. We are continuously hiring creative, curious, and motivated individuals who are ready to drive success in a dynamic work environment. Keep Up to Date Stay informed with the latest career tips, industry insights, and professional growth opportunities available at Kyndryl Holdings, Inc. Our careers blog provides valuable information to help you navigate your job search, prepare for interviews, and excel in your career. Job Alert Emails Customize your experience by subscribing to job alerts and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities waiting for you at Kyndryl Holdings, Inc. Join Kyndryl Holdings, Inc. today and be part of a team that values innovation, leadership, and a diverse skill set in driving technological advancements and business success.
Learn more about Kyndryl Holdings, Inc.
Market Cap
$2.5 billion
Industry
NASDAQ

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