Director Corporate Services Posting Id3368DepartmentLibrary LocationRHPL - Central ScheduleMonday to Friday Employee GroupRHPL Non UnionRate of Pay$124,267.00 - $145,356.00 Annual - Salary under reviewJob TypePermanent Full TimeReplacement/New Position New VacancyPosting TypeInternal and ExternalPosting Date09/04/2026Application Deadline09/18/2026
Position SummaryReporting to the Chief Executive Officer (CEO) and serving as a key member of the Executive Leadership Team, the Director, Corporate Services, will provide strategic leadership across a diverse corporate portfolio that includes Information Technology, Finance, Human Resources, Risk Management and Facilities.
This Director, Corporate Services, will play a key role in strengthening organizational effectiveness, and lead the Richmond Hill Public Library through responsive, innovative and future-focused operations enabling the Library to deliver exceptional experiences for its customers, employees and community.
Key Duties and ResponsibilitiesStrategic Leadership
- Serve as a key member of the Executive Leadership Team, contributing to organization-wide strategy, planning, decision-making and continuous improvement.
- Provide strategic advice, overall guidance and insight for the organization and collaborate to provide outstanding customer experience
- Act as a role model for organizational values and workplace culture, develop and write policies, manage resources and budgets, sponsor committees and working groups, and write and present board reports and updates
Information Technology
- Provide strategic leadership and oversight for RHPL's information technology services and technology investments.
- Lead and support technology modernization and digital transformation initiatives that enhance employee effectiveness, operational efficiency and customer experience.
- Ensure technology solutions, systems and services are aligned with RHPL's strategic priorities and evolving community needs.
- Provide technology experience and background to oversee a team of technology professionals
- Establish strong partnerships and collaborate with City of Richmond Hill IT department to maximize efficiency and customer experience.
Finance
- Provide strategic leadership and oversight of RHPL's financial planning, budgeting and resource management.
- Liaise with the City of Richmond Hill Finance department in the administration of financial services
- Lead the development and management of the Library's annual operating and capital budgets in alignment with its strategic plan and organizational priorities.
- Establish criteria and business justification for capital projects.
- Oversee procurement, vendor contracts and grants
Duties and Responsibilities Cont'dHuman Resources
- Provide strategic oversight and guidance on Human Resources matters.
- Partner with the City of Richmond Hill's People and Culture division, where appropriate, to support workforce planning, organizational development, employee and labour relations.
Risk Management
- Develop and oversee Risk Management program to inform timely and considered decisions (control, identification, assessment)
- Establish processes to identify, assess, monitor and mitigate organizational risks.
Facility Management
- Provide strategic oversight of Library facilities and corporate infrastructure to ensure library spaces are modern, safe, welcoming and optimized for service needs.
- Identify opportunities to improve the effectiveness, sustainability and customer experience of Library facilities.
Education and Experience- Degree in Business Administration, Public Administration or related discipline
- Minimum 7 years' experience in a senior leadership role
- MLIS or prior experience in a public library environment, or other public sector environment would be an asset
Required Skills/Knowledge- Experience with modernizing processes and implementing IT initiatives
- Strong public service orientation and awareness of current social, political, and economic priorities affecting public libraries and municipal governments
- Creating a work environment of curiosity, risk taking, and challenging the status quo
- Accomplished in strategic and analytical thinking, problem-solving and decision-making
This position may be relocated to another location in the future to meet service needs for the community. All applicants should understand that the ability to work at any library location is a requirement of this position.
The Library will require a current Vulnerable Sector Screening from the successful applicant as a condition of employment.
Attention Internal Candidates: All current City of Richmond Hill employees are required to apply via the 'View Jobs for Current Employees' link on the City's Careers Page. 
