About The Role We provide our clients with a comprehensive view of strategic communications that leverages our integrated suite of services, including financial communications, corporate reputation, transaction communications and public affairs in all the major markets around the world.
As a Director in the Corporate Reputation practice, you will take an active role in supporting the day-to-day management of client accounts. You will be responsible for managing both up and down within account teams as you develop and execute communications strategies, including drafting and reviewing documents for client use and ensuring work meets clients' expectations. Mentoring and coaching junior members of account teams is an important part of the senior director role to ensure all team members have the skills and tools to perform well at their level.
What You'll Do Client Delivery
- Develop and advise on clients' communications strategies to help position companies and/or executives appropriately within their peer set
- Write and edit a variety of materials as it relates to key milestones for clients, such as product launches, data readouts, executive changes, etc. Materials may include memos, press releases, presentations, emails, media pitches, web content
- Serve as one of the day-to-day client contacts for select accounts; manage the overall quality of work on multiple accounts
- Deliver high-quality work focused on client needs; strong attention to detail
- Create client-ready deliverables in a timely and efficient manner
- Consistently seek ways to improve client service; anticipate client needs
- Demonstrate a good understanding of the healthcare industry landscape including key stakeholders, policies, companies, industry organizations, events/conferences, etc.
- Exhibit ability to manage account teams and support clients with minimal oversight; take a proactive approach and anticipate client needs
- Consistently seek ways to improve client service; anticipate client needs
- Counsel clients about industry developments and news
- Identify resource needs and work with team to assign individual responsibilities
- Support billing procedures to ensure timely and accurate delivery of client invoices
Business Development
- Maintain strong relationships with clients
- Identify emerging opportunities to add more value for the client
- Participate in the generation of new business proposals and presentations
- Cultivate an internal and external network and identify areas where you/the team can support
Practice Leadership
- Support the development, production and marketing of thought leadership surrounding emerging trends and healthcare issues
- Anticipate potentially difficult situations and be able to evaluate strategies and alternatives with senior management
- Demonstrate a willingness to take responsibility for outcomes and to assist others when needed
- Effectively manage competing demands for time
- Work with junior staff as a leader and demonstrate mentoring ability; effectively manage individuals and teams and foster a positive team culture
How You'll Grow Direct access to leadership with defined long-term career planning will ensure you continue to develop your skills as a communications and change management practitioner. This position also allows the unique opportunity to partner with internal teams in various specialty areas to tackle a myriad of high visibility client challenges across industries. With an emphasis on a collaborative team approach, we all learn from each other as we share diverse perspectives and ways of working to best meet client challenges and continue to grow the firm.
What You Will Need To Succeed Basic Qualifications
- Bachelor's degree in relevant industry or field
- Minimum five years of work experience at a communications agency, specializing in healthcare, or a relevant in-house communications team
- Superior writing, editing, and researching skills; understanding of Associated Press Style Guidelines
- Solid grasp of healthcare landscape, traditional media relations, digital and social media and research
- Desire and ability to work in a fast-paced, multi-tasking, deadline-oriented dynamic environment with regular change
- Proven project management skills and the ability to proactively support/counsel key client relationship
- Strong time and priority management skills and an ability to effectively juggle multiple client projects
- Demonstrated development of a professional network and experience with healthcare media contacts
- Experience with media database tools and pitching media to secure client coverage
- Advanced proficiency in PowerPoint, Excel and Word
- This role requires travel to clients and FTI office(s)
- Applicants must be currently authorized to work in the United States on a full-time basis; this position does not provide visa sponsorship
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Compensation Minimum Pay: $102,000
Maximum Pay: $173,000
Compensation Disclosure: The compensation range reflects potential base salary for the role. Actual compensation is determined based on a wide array of relevant factors including market considerations, business needs, and an individual's location, skills, level of experience, and qualifications.
