Director, Contract Strategy & Provider Engmt

Navitus Health Solutions, LLC

$142K — $177K *
US-AnywhereRemote in United States
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Finance, Economics, Healthcare Administration or related field, or equivalent experience.
  • 7+ years of progressive experience in PBM, healthcare plan, pharmacy network, or related areas.
  • Proven experience in provider contracting, contract strategy, or network governance.
  • Strong understanding of pharmacy reimbursement and claims adjudication concepts.
  • 3+ years of leadership experience with ability to develop high-performing teams.

Responsibilities

  • Lead strategic oversight of pharmacy participation agreements and contract standards.
  • Develop contracting playbooks and governance frameworks for negotiations and amendments.
  • Collaborate with Legal, Compliance, and Network Pricing to align contracts with regulatory requirements.
  • Support strategic contract amendments focusing on scalability and long-term impact.
  • Serve as a senior point of engagement for pharmacy providers regarding contracts.
  • Maintain professional relationships with providers to foster alignment and transparency.
  • Analyze provider inquiries to identify process improvement opportunities.

Benefits

  • Comprehensive Health, Dental, and Vision insurance.
  • 20 days of paid time off per year.
  • 4 weeks of paid parental leave.
  • 9 paid holidays annually.
  • 401K company match of up to 5% with no vesting required.
  • Adoption Assistance Program available.
  • Flexible Spending Account offered.
  • Educational Assistance Plan for professional development.
  • Referral Bonus Program of up to $750.
Full Job Description
Company
Navitus Pay Range
USD $142,128.00 - USD $177,660.00 /Yr. STAR Bonus % (At Risk Maximum)
15.00 - Director, GM of GP, PIC Work Schedule Description (e.g. M-F 8am to 5pm)
M-F: 8:00 am – 5:00 pm Remote Work Notification
ATTENTION: Navitus is unable to offer remote work to residents of Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming. Overview

Due to growth, we are addinga Director, Contract Strategy & Provider Engagementto our team!

The Director, Contract Strategy & Provider Engagement is responsible for leading the strategic oversight, governance, and providerfacing execution of pharmacy network contracting frameworks. This role focuses on contract strategy, provider engagement, and enterpriselevel alignment, ensuring that pharmacy participation agreements are structured, interpreted, and applied in a manner that supports network pricing strategy, quality objectives, regulatory compliance, and longterm provider relationships.

The Director serves as a strategic liaison between Network Contracting, providers, and internal stakeholders, providing direction on contract interpretation, amendment strategy, and provider engagement, while delegating routine transactional issue resolution and daytoday operational support to downstream teams. Unlike purely operational contract administration roles, this position plays a critical role in shaping contract standards, engagement models, and governance practices, supporting scalable growth and consistency across the pharmacy network.

Is this you? Find out more below!

Responsibilities

How do I make an impact on my team?

  • Provide strategic leadership over pharmacy participation agreements, network addenda, and contract standards, ensuring consistency with enterprise pricing, quality, and access strategies.
  • Develop and maintain contracting playbooks, standards, and governance frameworks to guide negotiations, amendments, and operational application.
  • Partner with Legal, Compliance, and Network Pricing leadership to ensure contract structures align with regulatory requirements and enterprise objectives.
  • Support strategic contract amendments, renewals, and enhancements, focusing on intent, scalability, and longterm impact, rather than transactional execution.
  • Serve as a senior point of engagement for pharmacy providers, chains, and affiliations on contractrelated matters.
  • Maintain productive, professional relationships with providers to support alignment, transparency, and issue prevention.
  • Lead provider discussions related to contract interpretation, structural changes, and strategic alignment, escalating only highimpact or systemic issues.
  • Partner with Provider Services and Network Leadership to ensure consistent provider messaging and engagement models.
  • Provide strategic guidance on contract interpretation to support pricing strategy, claims configuration, and network governance.
  • Act as an escalation point for complex, highrisk, or systemic contract issues, while ensuring routine transactionlevel issues are handled operationally.
  • Analyze trends in provider inquiries or disputes to identify structural contract or process improvement opportunities.
  • Recommend contract language, governance, or system changes to reduce recurring operational friction.
  • Support Sales and Client Services by providing strategic clarity on contract constructs and network positioning.
  • Participate in company initiatives related to network strategy, growth, and regulatory readiness.
  • Provide leadership and direction to contract strategy, governance, or senior contract staff, as applicable.
  • Set expectations for quality, consistency, documentation, and escalation discipline.
  • Other duties as assigned.
Qualifications

Whatourteamexpectsfrom you?

  • Bachelors degree in Business, Finance, Economics, or Healthcare Administration, or related field, or equivalent work experience, required.
  • 7+ years of progressive PBM, healthcare plan, pharmacy network, or equivalent experience required.
  • Demonstrated experience in provider contracting, contract strategy, or network governance required.
  • Strong understanding of pharmacy reimbursement and claims adjudication concepts required.
  • 3+ years of leadership experience with a proven ability to develop high-performing teams and deliver tangible results in a professional services environment required.
  • Participate in, adhere to, and support compliance program objectives.
  • The ability to consistently interact cooperatively and respectfully with other employees.

What can you expect fromNavitus?

  • Top of the industry benefits forHealth,Dental,and Vision insurance
  • 20 dayspaidtimeoff
  • 4 weeks paid parental leave
  • 9paid holidays
  • 401Kcompany match of up to 5%- No vesting requirement
  • Adoption Assistance Program
  • Flexible Spending Account
  • Educational Assistance Plan and Professional Membershipassistance
  • Referral Bonus Program 60; up to $750!

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