Qualifications you'll bring:- Bachelor's degree (or equivalent experience) in Business, Information Systems, Healthcare Administration, or related field.
- 10+ years leadership experience in claims configuration or core administrative systems within health insurance/managed care. Proven ability to develop and retain high-performing teams.
- 7-10 years' experience with deep Facets configuration expertise (benefits, products, provider reimbursement, workflow rules) and experience establishing governance/quality controls in regulated environments.
- Experience supporting multi-line-of-business payer environments and large-scale configuration change initiatives preferred.
- Experience driving automation/modernization, integration, or platform transformation efforts in core administrative systems desired.
Your key responsibilities: - Lead end-to-end configuration delivery, including intake, design, build, testing, deployment, and post-production support.
- Drive automation, quality assurance, and testing standards to improve release speed, accuracy, and operational efficiency.
- Manage configuration release planning and calendars, ensuring predictable, low-risk deployments aligned with business priorities.
- Oversee complex benefit, reimbursement, and data mapping configurations with strong validation, testing, and rollback controls.
- Establish governance frameworks including version control, traceability, peer reviews, and change management best practices.
- Implement risk-based controls, compliance standards, and audit-ready documentation to support regulatory and operational requirements.
- Monitor configuration performance metrics, analyze trends, and drive continuous improvement to increase reliability and reduce defects.
- Build, mentor, and lead high-performing configuration teams through coaching, knowledge transfer, and talent development initiatives.
- Serve as the primary escalation point for critical configuration issues, leading root cause analysis, stakeholder communication, and timely resolution.
Where you'll be: Schenectady, NY
Pay TransparencyMVP Health Care is committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. MVP adheres to pay transparency nondiscrimination principles. Specific employment offers and associated compensation will be extended individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role.
We do not request current or historical salary information from candidates.
$133,120.00-$177,049.75
