United Service Organizations, Inc

Director, Compensation, Benefits & HRIS

United Service Organizations, Inc$144K — $180K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Human Resources, Business Administration or related field (Master's preferred).
  • 10+ years of experience in Compensation, Benefits, and HRIS, including 5+ years in a supervisory role.
  • Familiarity with global pay and benefits practices, especially for Italy, Korea, Japan, or UAE is a plus.
  • Proven ability to lead high-performing teams and foster collaboration.
  • Strong interpersonal skills to engage with diverse stakeholders and handle sensitive subjects with discretion.
  • Knowledge of project management and budgeting, along with proficiency in HR software systems.

Responsibilities

  • Oversee and maintain compensation programs, ensuring internal equity and market competitiveness.
  • Lead the development and management of benefits strategies, including health, welfare, and retirement programs.
  • Identify tech needs for process improvement in human capital management and data systems.
  • Design and implement communication strategies for compensation and benefits initiatives.
  • Manage relationships with external providers like brokers and service consultants.
  • Enhance Total Rewards and HRIS effectiveness across the organization through strategic improvements.
  • Guide and mentor the HRIS Manager and Compensation & Benefits staff.

Benefits

  • Opportunity to make a tangible impact through USO's mission.
  • Strong organizational core values promoting work-life balance.
  • Collaborative culture with opportunities for staff to engage socially and support community activities.
  • Autonomy in decision-making within roles, fostering professional growth.
Full Job Description
The Director, Compensation, Benefits & HRIS is responsible for providing leadership in the implementation, ongoing maintenance and improvement, and the regulatory compliance of total rewards programs and HR systems.

Principal Duties and Responsibilities (*Essential Duties)
  • Oversee and analyze and maintain compensation programs, including but not limited to the evaluation of job families, pay grades and salary data. In coordination with HR Leadership Team, administer performance review and merit increase process. Oversee participation in salary surveys and market competitiveness reviews. Ensure internal equity between positions. Oversee Special Pays and Currency Equalization programs.*
  • Lead and contribute to the development of competitive and cost-effective benefits strategies including the analysis, implementation and ongoing maintenance of health, welfare and retirement programs. Coordinate data collection, analysis, preparation and distribution of applicable regulatory filing/posting requirements.*
  • Collaborate and lead coordinated identification and analysis of process, system and technology needs related to human capital best practices and data/records management.*
  • Lead design and delivery of communication strategies for compensation, benefits and HR systems programs plans and policies.*
  • Manage relationships with external providers, including brokers, recordkeepers, consultants and service providers.*
  • Improve the effectiveness, efficiency, value and utility of Total Rewards and HRIS across the organization.
  • Provide consulting services to USO colleagues • both within Human Resources and in other functions or regions.
  • Lead, manage and mentor HRIS Manager and HR Specialist, Compensation & Benefits staff. Perform assigned duties in the absence of Vice President, Human Resources.*
  • Other duties as assigned.
  • This is an in-person position located in Arlington, VA.

Job Specifications
  • Bachelor's Degree in Human Resources, Business Administration or related field. Master's Degree preferred.
  • 10+ years progressively responsible work experience administering Compensation, Benefits and HR systems, including 5+ years in a supervisory capacity. Relevant experience in a non-profit, military, multicultural and/or global organization preferred.
  • In-depth understanding of the Human Resources functional processes, compliance requirements and business needs of a mid-sized globally dispersed organization. Familiarity with global pay and benefits practices and HR system requirements for Italy, Korea, Japan, and/or UAE (Dubai & Abu Dhabi) preferred.
  • Demonstrated ability to lead high-performing teams. Ability to achieve desired results while working collaboratively in a team environment.
  • Strong interpersonal and problem-solving skills. Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism.
  • Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise.
  • Working knowledge of basic business and accounting functions including project management and budgeting.
  • Demonstrated initiative/self-motivation, with the ability to quickly and easily adapt to changing organizational needs.
  • Proficiency using computers and electronics equipment. Working knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite, human resource and learning management systems. Familiarity with UltiPro, ClearCompany and/or SkilSoft preferred.
  • Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver's license.
  • Must be a strong advocate of the USO's mission.

Details
  • The salary range for this position is $144,000-$180,000.
  • To support pay transparency, this posting includes the anticipated base salary range for this role. Compensation is determined based on several factors including geographic location, relevant experience, specialized skills, certifications, and overall alignment with the position requirements. Our compensation practices are designed to ensure market competitiveness and internal equity across roles and levels.
  • This is an in-person position located in Arlington, VA.
  • Resume and cover letter are required for full consideration.
  • Background check • education, criminal and driving required.
  • The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.

If that's not enough to convince you, here are some direct quotes from employees:
  • The organization truly cares about the people who work here.
  • There is great consideration given and extended in the following areas: organizational core values for all, work-life balance, impact we can actually see (and even experience as a staff member- the feeling of making an impact is priceless), autonomy with respect to current position within the organization.
  • Everyone is friendly and easy to talk to. We collaborate well together and share ideas and interests to create fun activities for our overall goal in the community. I couldn't think of a better organization to work for.
  • The mission alone provides a positive and meaningful purpose, where people should want to work and be a part of. Most of the people who work for the USO and volunteer for the USO have giving hearts and want to make a difference. This also makes the organization a place where people would want to work.
  • The mission and opportunities to make a Difference are amazing. There is no doubt that the USO is one of the most forward-facing, frontline serving nonprofits that I know of.

Apply today. Join the mission. Join Team USO.

About United Service Organizations, Inc

The United Service Organizations Inc. (USO) is a nonprofit organization that provides live entertainment, such as comedians and musicians, and other programs to members of the United States Armed Forces and their families. Since 1941, it has worked in partnership with the Department of Defense (DoD), relying on donations from individuals, organizations, and corporations to fund its programs. The USO has more than 250 locations around the world, including in combat zones, and serves millions of military personnel and their families each year.
Learn more about United Service Organizations, Inc
Size
400 employees
Industry

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