FIS

Director, Commercial Product Manager - Fraud Solutions

FIS • $120K — $150K *
Milwaukee, WI 53215In-Person
Finance & Insurance
8 - 10 years of experience
1 month ago
Job Overview by Ladders

Qualifications

  • 10+ years in fraud, risk, or financial crimes product management with leadership roles.
  • Expert in card and non-card fraud solutions like ACH, wires, and deposits.
  • Track record of successfully managing product portfolios and driving growth.
  • Proficient in developing enterprise-level go-to-market strategies and influencing stakeholders.
  • Experienced in complex product environments, including large-scale integrations and client implementation.
  • Strong leadership, communication, and executive stakeholder management skills.

Responsibilities

  • Define and lead portfolio strategy and roadmap for fraud solutions across multiple channels.
  • Drive commercial performance through pricing strategies and market positioning.
  • Lead go-to-market strategy and scalability initiatives across client segments.
  • Act as a strategic partner to Sales and executive clients on complex deal solutions.
  • Identify new market opportunities and drive portfolio evolution and innovation.
  • Oversee migrations and integrations, ensuring effective product delivery and execution.
  • Establish KPIs and performance metrics, driving continuous improvement and product health.

Benefits

  • Opportunities for professional development and career growth.
  • Collaborative work environment with cross-functional teams.
  • Access to innovative technologies and fraud solution advancements.
  • Impactful role in enhancing client outcomes and market leadership.
Full Job Description

Job Description

Role Summary

We are seeking a senior product leader to serve as Director, Commercial Product Management for Fraud Solutions, owning strategy, portfolio performance, and market growth across both card and non-card fraud products. This role sets the vision and commercial direction for a multi-product portfolio and leads cross-functional teams to deliver scalable fraud and risk solutions. The Director will partner closely with Sales, Technology, Operations, and key clients to accelerate growth, improve client outcomes, and strengthen market leadership in fraud prevention across payment channels.

Key Responsibilities

  • Define and lead the portfolio strategy, roadmap, and lifecycle across card and non-card fraud solutions (ACH, Wire, Deposits, Card, RTP), ensuring alignment with enterprise priorities and market demand.
  • Drive commercial performance and growth, including pricing strategy, market positioning, and long-range planning for the fraud solutions portfolio.
  • Lead go-to-market strategy and execution at scale, shaping segmentation, sales enablement, and market expansion initiatives across client segments.
  • Act as a senior thought partner to Sales and executive clients, supporting strategic deals, complex solutioning, and executive-level engagements.
  • Drive portfolio evolution and innovation, identifying new market opportunities, partnerships, and adjacent capabilities (e.g., real-time payments, identity, AI-driven fraud detection).
  • Oversee large-scale client migrations, integrations, and product delivery, ensuring strong execution across Technology, Operations, and external partners.
  • Establish and govern KPIs and performance metrics across product health, fraud outcomes, adoption, and customer satisfaction; drive continuous improvement.
  • Lead and develop product management talent, setting direction, coaching teams, and fostering a high-performance, customer-centric culture.

Required Qualifications

  • 10+ years of experience in fraud, risk, or financial crimes product management, with increasing leadership responsibility.
  • Strong expertise across card and non-card fraud domains, including ACH, wires, deposits, and card-based payments.
  • Proven track record of owning product portfolios or business lines, driving growth and market adoption.
  • Demonstrated ability to define and execute enterprise-level go-to-market strategies and influence senior stakeholders.
  • Experience leading complex product environments, including integrations, large client implementations, and cross-functional delivery.
  • Exceptional leadership, communication, and stakeholder management skills, with the ability to influence at the executive level.

Preferred Qualifications

  • Experience scaling fraud solutions within financial institutions or payments providers.
  • Familiarity with modern fraud platforms, identity verification, and data-driven/AI-based risk solutions.
  • Strong background in vendor partnerships, ecosystem development, and third-party integrations.
  • Experience driving product expansion into new markets or adjacent capabilities (e.g., RTP, P2P, embedded finance).



About FIS

Fidelity National Information Solutions is the nation’s most comprehensive source for real estate-related data, technology solutions.

FIS Careers

Join the vibrant team at FIS, a global leader in financial services technology. With a workforce of over 55,000 worldwide, FIS fosters a culture of innovation and leadership, offering unmatched opportunities for growth and professional development. Work You’ll Do At FIS, we empower the financial world with cutting-edge technology solutions, and we need your unique skills to help us redefine the future of finance. Whether you're looking for a position in software development, project management, or client services, FIS offers a dynamic range of job opportunities. Transform the Industry Be part of a team that is at the forefront of driving innovation in banking, payments, capital markets, and wealth management. FIS is where finance meets technology. By joining us, you will not only transform businesses but shape the way the world uses money. Innovative Work Environment FIS is committed to fostering a workplace where diverse perspectives and experiences are welcomed and respected. With diversity training and leadership programs, employees are encouraged to thrive both personally and professionally. Our commitment to diversity and inclusion is integral to our mission to empower the world with better financial technology. Career Growth and Development FIS believes in nurturing talent and leadership from within. With a plethora of training programs, workshops, and seminars, FIS is dedicated to your career advancement. From internships to leadership roles, your journey at FIS is filled with endless possibilities. Our robust networking events and professional development sessions ensure you have the tools to succeed in your career. Benefits and Culture Choosing a career at FIS means joining a family that values work-life balance and offers substantial benefits. Enjoy health, vision, and dental insurance, competitive retirement plans, and generous paid time off. Our culture promotes not just professional growth but personal well-being. Join Our Team Explore the numerous job opportunities at FIS where your skills can lead to meaningful outcomes. We are continuously hiring curious, creative, and motivated individuals who are ready to drive change in the fintech industry. Stay Connected Keep up to date with the latest in career opportunities and company news by joining our FIS Careers Network. Tailor your job search with personalized alerts and get insider tips that can help you craft the perfect resume and ace your interviews. Discover how your career can flourish by joining a team that’s dedicated to redefining the financial services landscape. Search FIS jobs today and see where your ambition can take you! [SEARCH FIS JOBS] Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. [READ CAREERS BLOG] Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding opportunities that await at FIS.
Learn more about FIS
Size
65,000 employees
Market Cap
$39.7 billion
Industry
Finance & Insurance
Net Income
$158 million
Founded
1968
5 Year Trend
+9.5%
Revenue
$12.5 billion
NASDAQ
FIS
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at FIS

More Finance & Insurance Jobs

Find similar Director, Commercial Product Manager - Fraud Solutions jobs:

NationwideMilwaukee, WI