Director, Commercial Operations-EastThis role will be responsible for commercial sales operations to support the development & launch of lorundrostat in hypertension.
- Role will act as the primary liaison of commercial operations to field colleagues
- Guide field CRM implementation and maintenance with CRM implementation vendor based on input with cross functional field colleagues (Sales, Medical Affairs, Market Access)
- Review incentive compensation & Rx allocation challenges
- Manage field alignment including field roster, zip to terr, HCO/HCP targeting and alignment and DCRs with input from field colleagues and analytics vendor.
- Roster management upkeep.
- Coordinate/manage sample operations and logistics with sampling vendor and field colleagues.
- Work with fleet vendor to coordinate fleet operations and logistics along with field leadership.
- Help train field colleagues on subnational data sources, reporting tools, CRM, sampling & fleet logistics
- Facilitating credentialing & state licensing of field colleagues
- In addition to supporting field colleagues:
- 1 director will be the point/lead for CRM implementation, training and administration
- 1 director will be the point/lead for sampling logistics and fleet vendor management
Skills and Attributes- Excellent interpersonal & communication skills required to work with and help train numerous cross functional colleagues
- Powerpoint presentation skills
- Reporting Tools
- Veeva suite of commercial platforms (i.e. Veeva CRM, OpenData/Network).
- Experience with incentive compensation reporting and challenges
Education and Experience- 8+ Years in Biotech / Pharmaceutical Industry
- 3+ years experience in commercial operations or field training required
- 3+ years field experience as a representative / 1L manager / medical science liaison is required
- Experience managing multiple vendors (e.g CRM design, IC, sampling, fleet) and working relationships with relevant vendors is preferred
- Experience working with many "internal customers" such as field teams is required
- Demonstrated success in optimizing field force effectiveness by leveraging performance metrics and implementing deployment, alignment and targeting strategies.
Travel- This position requires up to 15% travel. Frequently travel is outside the local area and overnight.
US Salary Range: $160,000 - $185,000
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