Director, Commercial Insurance

Westland Insurance Group

$126K — $162K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 5 years in commercial lines with 3-5 years in leadership roles
  • Level 3 General Insurance License required; CAIB, CIP, CRM, or FCIP preferred
  • Proven experience in coaching and developing high-performing teams
  • Strong business results achievement through strategic leadership
  • Deep knowledge of the commercial marketplace with a focus on marketing strategy and client retention
  • Exceptional communication and relationship-building skills
  • Proven ability to solve complex business problems collaboratively
  • High professional integrity and a commitment to client experience

Responsibilities

  • Lead and coach a team of Commercial Account Executives for growth and retention
  • Partner with the Commercial Servicing Team for seamless client service
  • Collaborate with Marketing for high-quality market submissions
  • Ensure adherence to growth processes like Portfolio Reviews and Renewal Stewardship
  • Oversee business development and operational performance of the team
  • Engage directly with clients and carrier partners for support
  • Set individual goals and provide coaching to team members
  • Monitor performance metrics for continuous improvement
  • Participate in industry associations and networks

Benefits

  • Flexible work environment with a hybrid model
  • Opportunities for professional growth and learning
  • Autonomy in driving personal and team success
  • Inclusive workplace culture with diverse talents
  • Comprehensive total rewards program for overall well-being
  • Flexible paid Values Days for personal celebrations
  • Paid Volunteer Days to support community initiatives
Full Job Description
We're searching for a Director, Commercial Insurance. Are you searching for new possibilities?

This is a leadership role responsible for driving growth, strengthening client relationships, and empowering a high-performing team of Account Executives. This position is a Hybrid model based in Surrey, BC, with travel as required.

Expected Compensation: The expected hiring range for this role is $126,900 to $162,000 based on a 35-hour work week. Actual offered salary will depend on the successful candidate's qualifications and experience, as well as market conditions for the role, and internal equity.

Westland also offers a competitive annual short-term incentive program that enables employees to share in the rewards of the business and emphasizes the measures that are key to our success.

Westland is committed to continuous learning where employees can grow their potential and write the stories of their careers. Financial assistance is available for approved work-related training and development programs, including courses, seminars, and conferences that support your professional growth.

Interested in learning more?

Why you'll love Westland:

  • An open, flexible and welcoming workplace
  • Plenty of opportunities to grow and learn
  • Autonomy to drive your own success
  • Be part of our inclusive culture, alongside an extraordinarily talented community of people with a wide variety of backgrounds
  • A total rewards program that takes care of your financial, physical, and mental health
  • Flexible paid Values Days to celebrate days important to you
  • Paid Volunteer Days for employees as part of Amplifying Communities, a program to support causes that matter most to our employees and clients


Why we'll love you:

  • Minimum of 5 years in commercial lines with 3-5 years of leadership experience
  • Level 3 General Insurance License required. Industry designations (CAIB, CIP, CRM, or FCIP) preferred.
  • Proven experience coaching, developing, and leading high-performing teams
  • Strong track record of meeting business results through strategic leadership and disciplined execution
  • Deep commercial marketplace knowledge with the ability to guide Account Executives on marketing strategy, portfolio management, and retention best practices
  • Strong communication, interpersonal, and relationship-building skills
  • Experience collaborating with cross-functional business partners and solving complex business problems
  • High level of professional integrity and a commitment to delivering exceptional client experiences
  • Entrepreneurial mindset with strong business acumen and a growth-oriented approach


Once here, you'll:

  • Lead and coach a team of Commercial Account Executives to drive growth, retention, and strong process execution
  • Partner with the Commercial Servicing Team to ensure seamless client service
  • Collaborate with the Marketing team to deliver high-quality market submissions
  • Ensure adherence to key growth processes, including Portfolio Reviews, Renewal Stewardship, the Jeopardy Process and Strategic Account Reviews
  • Oversee team business development and operational performance, including process execution, client service, and employee attraction, development, and retention
  • Engage directly with clients, prospects, and carrier partners when additional support is required
  • Set individual goals, provide coaching, and hold team members accountable for results
  • Collaborate with cross-functional leaders across Personal Lines, People & Performance, Finance, and IT to deliver on corporate initiatives
  • Monitor and act on performance metrics to support continuous improvement
  • Maintain strong industry knowledge and participate actively in regional insurance associations and carrier networks
  • Travel as needed to support clients, markets, and team members


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Want to get to know each other better? Send your resume our way.

You belong here
We strive to be much more than a great place to work. Here, you join a collective of incredibly vibrant, purpose driven, and open-minded people. Every day, Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment. You will be supported and respected for who you are and for the voice you add to the conversation.

At Westland, you will feel the power of community.

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