Director, Commercial Accounts- Retail Markets (West)

Department: Sales - Retail Sales

Employment Type: Permanent - Full Time

Location: United States/Remote

Reporting To: RVP, Retail Markets (Kara Myers)

Description

The Director, Commercial Accounts - Retail Markets is responsible for driving new business growth and expanding existing relationships across a defined portfolio of mid-tier retail accounts. This role delivers revenue and order intake objectives through disciplined execution of Glory's sales methodology and a strong consultative selling approach.

As a key contributor to Glory's growth strategy, this role leads new logo acquisition and account development across retail verticals including grocery, department store, QSR, convenience, and other cash-handling environments. The Director owns full lifecycle pipeline management-from opportunity creation through close-while building long-term customer value.

Key Responsibilities
• Heavy outbound calls to prospects and customers to drive bigger deals and more new opportunities.

MAIN RESPONSIBILITIES

- Proactively generate and qualify new business opportunities through outbound prospecting and strategic account engagement

- Achieve assigned sales (order intake) and revenue targets through effective pipeline management and strong closing skills

- Manage full sales lifecycle from lead generation to close

- Maintain accurate CRM documentation and forecasting

- Develop and execute territory and account plans

- Build and sustain customer relationships

- Partner cross-functionally to deliver solutions

- Resolve customer issues quickly and professionally

- Represent the company at industry events and meetings

- Travel within assigned territory for customer meetings

PERFORMANCE EXPECTATIONS

- Achieve or exceed revenue and order intake targets

- Maintain strong pipeline aligned to quota expectations

- Consistently create and convert new opportunities

- Deliver accurate forecasting via CRM discipline

Skills, Knowledge & Expertise

REQUIRED EDUCATION AND QUALIFICATIONS

- Bachelor's degree in business, marketing or communications preferred

- 7+ years solution-based sales experience

- Strong retail market selling experience

- Proven success engaging senior-level decision-makers

- Demonstrated new business development capability

- Strong communication and presentation skills

- Documented ability to negotiate and close

- Proficiency with CRM, Excel, and PowerPoint

CORE COMPETENCIES

- Lead generation and opportunity creation

- Strategic qualification and discovery

- Value-based selling

- Customer advocacy

- Adaptability and accountability

• The ideal candidate will reside in Southern California. Candidates located within LA to San Diego will also be considered, provided they live within 60 miles of a major airport.

Job Benefits

COMPENSATION PLAN

• Base Salary: $85K-$100K
• Commission at Target: $120K + Bonus at Target: $80K
• On Target Annual Compensation: $285K to $300K+
• Strong Above Target Incentives
• Car Allowance
• +All the HR Benefits as listed today

Benefits:

• 401(k) Retirement Plan with Fidelity - 2.5% Base contribution paid toward your retirement by Glory even if you do not participate. Plus, Glory matches 3% up to 6% of your contribution
• Health insurance - 3 medical plans to choose from. High, Medium and Low deductible through Blue Cross Blue Shield
• MDLive - 24/7 Virtual Doctor plus a Nurse Line
• Dental insurance
• Vision insurance
• FSA / Dependent Care
• Voluntary Life Insurance
• Basic Life insurance and AD&D - Company paid
• Short Term Disability / Long Term Disability / Employee Assistance Program - Company paid
• Paid Vacation - start with a prorated amount of hours your first year depending on start date. 80 vacation hours earning your first full year and vacation hours increase based on years of service
• Paid Sick days based on City/State requirements
• Paid Holidays - 9 to 11 days based on start date
• Professional development assistance
• Education assistance
• Adoption Assistance
• Legal and ID Theft plans
• Annual Bonus opportunity
• Opportunities for internal promotions/career advancement