Director of Cloud & Applications Operations to lead the strategy, governance, security, and day-to-day operations of our Azure cloud platform and DevOps ecosystem. This leader will manage CloudOps and DevOps teams responsible for Azure operations, infrastructure automation, platform reliability, observability, CI/CD governance, and operational excellence. The role serves as a key partner to Security, Infrastructure, Architecture, and Application Engineering teams, ensuring cloud services are scalable, secure, reliable, and aligned with business objectives.
RESPONSIBILITIES:Cloud Platform Leadership
- Lead CloudOps and DevOps teams responsible for Azure platform administration and operational support.
- Own Azure governance, operational standards, platform reliability, and cost optimization.
- Support application teams by providing scalable, secure, and repeatable cloud services.
DevOps & Automation
- Own Azure DevOps (ADO) administration, governance, and CI/CD standards.
- Drive Infrastructure as Code (IaC) practices leveraging Bicep, PowerShell, and Azure DevOps pipelines.
- Establish deployment, release, and operational controls that improve speed, quality, and consistency.
Monitoring, Reliability & Operations
- Own enterprise monitoring and observability platforms including Datadog, Azure Monitor, and related tooling.
- Lead incident management, operational readiness, and service reliability initiatives.
- Administer OnCall and partner with Infrastructure teams on ServiceNow integrations and operational workflows.
- Develop and maintain backup, recovery, and platform resiliency strategies.
Security & Governance
- Partner with Enterprise Security teams to implement and govern DevSecOps controls including SAST, dependency scanning, secrets management, and pipeline security.
- Ensure cloud and DevOps platforms comply with enterprise security, governance, and compliance requirements.
- Support vulnerability remediation efforts and continuous improvement of security posture.
Platform & Vendor Ownership
- Own operational administration and vendor relationships for Azure, Azure DevOps, Datadog, Akamai, OnCall, and related CloudOps technologies.
- Manage product roadmaps, platform investments, and operational improvement initiatives.
Leadership & Collaboration
- Partner closely with Security, Infrastructure, Architecture, and Engineering teams to support enterprise technology initiatives.
- Facilitate Architecture Review Board (ARB) meetings and operational readiness reviews.
- Establish and report KPIs covering platform health, reliability, security, operational effectiveness, and engineering productivity.
- Mentor and develop high-performing CloudOps and DevOps teams.
QUALIFICATIONS:- 10+ years of experience in Cloud Operations, Platform Engineering, DevOps, Infrastructure Engineering, or related disciplines.
- 5+ years of leadership experience managing CloudOps, DevOps, Platform Engineering, or Site Reliability teams
- Deep expertise with Microsoft Azure and Azure DevOps.
- Proven experience operating enterprise observability platforms (Datadog preferred) monitor design, SLOs, alert tuning, and platform administration.
- Working knowledge of Web Application Firewalls (Akamai preferred) and edge security operations.
- Proven ability to lead cross-functional initiatives and influence teams across the organization.
- Strong understanding of cloud governance, operational excellence, monitoring, security, and reliability practices.
- Experience implementing Infrastructure as Code using Bicep, PowerShell, and automation frameworks.
- Excellent written and verbal communication; comfortable presenting to senior leadership and translating technical risk into business impact.
- PREFERRED QUALIFICATIONS
- Azure Administrator, Azure Architect, or Azure DevOps certifications.
- Experience leading enterprise cloud transformation and operational maturity initiatives.
- Direct, hands-on experience with ASPM and AI Security Tools
- Familiarity with real estate, logistics, or other data-intensive industries.
