Mayo Clinic

Director - Clinical Services, Ambulance Operations

Mayo Clinic$100K — $130K *
Hospitals & Medical Centers
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree in healthcare administration, business, management or related field.
  • Minimum of five years' experience in leadership roles.
  • Experience as a Paramedic related to patient care.
  • 3-5 years of experience in an EMS organization preferred.
  • Proficiency in performance management, project management, and data analysis.
  • Familiarity with healthcare rules and licensing procedures. Current Paramedic License.

Responsibilities

  • Provide leadership and guidance to practice and quality teams.
  • Oversee medical direction and quality assurance initiatives.
  • Assess and implement clinical policies and procedures.
  • Collect and analyze comprehensive operational data.
  • Report on dashboard measurements and quality metrics.
  • Manage quality improvement efforts effectively.
  • Assist in budgeting for the Mayo Clinic Ambulance Service.

Benefits

  • Multiple plan options for medical coverage.
  • Flexible dental coverage through Delta Dental or reimbursement accounts.
  • Affordable vision plan with a national network.
  • Pre-tax savings options including HSA and FSAs.
  • Competitive retirement package for long-term financial security.
Full Job Description
Job Description

The Director of Clinical Services provides leadership, guidance, and support to practice and quality team members. Responsible for oversight of medical direction, quality assurance, and clinical services. Assesses, develops, implements, maintains, and evaluates policies, protocols, procedures, and guidelines related to practice and quality activities. Collects and analyzes comprehensive data. Reports dashboard measurements. Implements quality improvement efforts. Forecasts trends and manages resources. Assists in planning, implementing and controlling the Mayo Clinic Ambulance Service budget.

Qualifications

Master's degree in healthcare administration, business, management or related field. Minimum of five years' experience in leadership. Patient care experience as a Paramedic. Three to five years of experience within an EMS organization or company is desirable. The ability to think critically and creatively to problem-solve, take initiative, work independently, and adapt to a rapidly changing environment. Familiarity with the practical application of healthcare rules, regulations, and licensing procedures. Must have demonstrated experience in performance management, project management, data interpretation and analysis, and evaluation/measurement process.

License and Certification

Current Paramedic License.

Benefits Highlights
  • Medical: Multiple plan options.
  • Dental: Delta Dental or reimbursement account for flexible coverage.
  • Vision: Affordable plan with national network.
  • Pre-Tax Savings: HSA and FSAs for eligible expenses.
  • Retirement: Competitive retirement package to secure your future.


About the Team

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

About Mayo Clinic

Mayo Clinic is a nonprofit academic medical center based in Rochester, Minnesota, focused on integrated clinical practice, education, and research. It employs more than 4,500 physicians and scientists and 58,400 administrative and allied health staff. The practice specializes in treating difficult cases through tertiary care and destination medicine. It is home to the Mayo Clinic College of Medicine and Science, which includes a medical school and research programs. Mayo Clinic has a large presence in three U.S. metropolitan areas: Rochester, Minnesota; Jacksonville, Florida; and Phoenix, Arizona. It also has several affiliated hospitals and clinics elsewhere in the United States and around the world.
Learn more about Mayo Clinic
Size
74,000 employees
Industry
Founded
1919

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