Providence Health & Services

Director Clinical Operations

Providence Health & Services$100K — $130K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Health Administration or Business Administration, or equivalent experience in healthcare administration.
  • 5 years of progressive experience in managing complex healthcare administrative projects.
  • 3 years of experience working with senior leadership teams in a matrix leadership environment.

Responsibilities

  • Provide leadership and oversight for medical clinic operations across multiple sites.
  • Collaborate with the Chief Operating Officer and other leaders to set expectations for quality and operational excellence.
  • Support clinic leaders in enhancing provider productivity and service quality.
  • Implement strategic and financial goals for Providence Medical Group.
  • Optimize services to improve patient satisfaction and meet organizational benchmarks.
  • Develop management capabilities and support professional growth among clinic staff.
  • Represent medical clinics in various organizational projects and initiatives.

Benefits

  • Comprehensive health care benefits including medical, dental, and vision.
  • 401(k) Savings Plan with employer matching contributions.
  • Generous time off benefits, including paid parental leave and vacation days.
  • Life and disability insurance coverage.
  • Access to wellness resources and a variety of voluntary benefits.
Full Job Description
Job Description

Provides leadership and oversight for medical clinics operations at multiple sites. In partnership with the Chief Operating Officer, Ambulatory Division Chief and Primary Care Section Chief, this position is responsible for setting expectations in the areas of medical quality, service access, utilization, finance, productively and operational excellence. Support the medical clinics leads and managers in improving and maintaining provider productively and service quality. Represents the medical clinics in organizational projects, committees and initiatives.

Responsible for implementing the Providence Medical Group strategic and financial goals in the area of reasonability. Optimizes services to achieve the highest levels of patient satisfaction and successfully manages to organizational benchmarks in the areas of medical quality, utilization, service/access, and financial performance. Develops management and assists in the professional growth of support staff within the PMG clinics and business offices.

Required Qualifications:
  • Bachelor's Degree in Health Administration or Business Administration Or combination of education and directly related progressive expanded work experience in healthcare clinics and administration.
  • 5 years of Progressive experience, managing complex healthcare administrative projects and business units, and governance support to senior leadership.
  • 3 years of Specific experience working with senior leaders teams, matrix leadership in a region or enterprise.


Preferred Qualifications:
  • Master's Degree in Health Administration or Business Administration or other applicable focus.


Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

About the Team

Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers.

PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington's greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence's St. John's Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico.

About Providence Health & Services

Providence Health & Services is a not-for-profit Catholic health care system operating multiple hospitals across five states in the Western United States. The system was founded in 1856 by the Sisters of Providence. Providence Health & Services is the largest health care provider in Washington state, employing more than 35,000 people across its hospitals, clinics, and other facilities. The system is known for its focus on community health and wellness, and has been recognized for its commitment to quality care and patient safety. Providence Health & Services is also a leader in medical research and education, with a number of partnerships with universities and other institutions.
Learn more about Providence Health & Services
Size
120,000 employees
Industry
Founded
1859

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