Advocate Health Care

Director Clinic Practice Operations

Advocate Health Care • $106K — $159K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business or Healthcare Administration required; Master's degree preferred.
  • 3 years of management experience in a physician office or outpatient clinic.
  • Strong understanding of CPT and ICD-9 coding guidelines and regulations.
  • Experience in budgeting and financial management within a healthcare setting.
  • Effective communicator with skills in training and staff development.

Responsibilities

  • Promote a safe work environment and ensure competency in management principles.
  • Oversee accurate billing and insurance filing processes by CPN.
  • Maintain compliance with CPT and ICD-9 coding standards, educating staff on updates.
  • Manage clinic budget and financial reporting, seeking cost-saving measures.
  • Lead recruitment efforts and ensure staff training on regulations and requirements.
  • Conduct timely staff evaluations and manage updates of job descriptions and policies.
  • Ensure comprehensive handling of medical records in accordance with regulations and patient requests.
  • Coordinate marketing activities as a representative of assigned practices.

Benefits

  • Paid Time Off programs.
  • Health and welfare benefits including medical, dental, vision, and life insurance.
  • Access to Flexible Spending Accounts for healthcare and dependent care expenses.
  • Family benefits such as adoption assistance and paid parental leave.
  • Defined contribution retirement plans with employer matching.
  • Educational Assistance Program for ongoing learning and development.
Full Job Description
Department:

01450 GCMG Charlotte Pediatrics: Southpark - Pediatrics: General

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

Monday- Friday

Pay Range:
$51.05 - $76.60

Essential Functions

  • Maintains competency in the application of the principles of management, promote a safe environment, and performs all related job responsibilities in a safe and consistent manner.
  • Ensures billing and filing of insurance by CPN is completed accurately and in accordance with the requirements of third party intermediaries.
  • Ensures all CPT and ICD-9 coding is complete and accurate in accordance with the American Medical Association's CPT and ICD-9 guidelines. Works with Corporate Compliance to educate physicians on all coding changes to ensure coding is in accordance with the above guidelines.
  • Assists in the general preparation of clinic budget and is responsible to operate within budgeted guidelines. Responsible for all financial data, billing, insurance filing, disbursements, month end statistics, and monthly variance reports. Reviews clinic functions and makes recommendations for reduced overhead, cost savings and enhanced revenue.
  • Provides recruiting oversight and is responsible for ensuring staff are trained on new regulations and new requirements.
  • Completes and ensures completion of evaluations on all staff in a timely fashion and ensures adequate job descriptions, policies and procedures are established and updated as needed. Promotes education growth and development of the staff.
  • Ensures the accuracy and completeness of the medical records, including updating of policies and procedures as necessary. Ensures proper handling of medical records in accordance with regulatory requirements and patient information requests.
  • Coordinates the marketing activities for the assigned practices in the role of community or public representative.

Physical Requirements
Requires walking, standing, sitting, lifting, and reaching. Must be mobile in function in all areas of clinic if needed. Must be able to lift 50 pounds shoulder high. Must be able to write and speak English in clear grammatically correct manner, with in tact sense of sight and hearing. Must have finger dexterity to operate computer and calculator. Must be able to respond quickly in stressful situations.

Education, Experience and Certifications

Bachelor's degree required preferably in Business or Healthcare Administration; Master's Degree in Business or Healthcare Administration preferred. 3 years management experience in physician office setting, outpatient or community-based clinic required.

Compensation
  • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance


Benefits and more
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program


Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health Care

Advocate Health Care is a not-for-profit, faith-based health system providing comprehensive health care services to the people of Illinois. The organization is the largest fully integrated health care delivery system in Illinois, with more than 500 sites of care and 12 hospitals, including two of the nation’s 100 Top Hospitals, the state’s largest integrated children’s network, five Level I trauma centers (the state’s highest designation in trauma care), three Level II trauma centers, one of the area’s largest home health and hospice companies and one of the region’s largest medical groups. Advocate Health Care trains more primary care physicians and residents at its four teaching hospitals than any other health system in the state. As a not-for-profit, mission-based health system affiliated with the Evangelical Lutheran Church in America and the United Church of Christ, Advocate contributed $1.6 billion in charitable care and services to communities across Chicagoland and Central Illinois in 2019.
Learn more about Advocate Health Care
Size
75,000 employees
Industry
Founded
1976

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