Royal Bank of Canada

Director, Client Service and Risk Management, Indigenous Wealth

Royal Bank of Canada$100K — $150K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of leadership experience in Indigenous Trust
  • Advanced knowledge of trust products and services
  • Strong communication skills with a client-focused approach
  • Passion for engaging with Indigenous communities
  • Proven ability to drive business results quickly
  • Exceptional operational and risk management expertise
  • Strong skills in people development and team leadership

Responsibilities

  • Manage and grow the Royal Trust Indigenous Wealth team across Canada
  • Implement key risk management initiatives effectively
  • Ensure client-centric service models are applied in the region
  • Support the overall management of the Indigenous wealth team through coaching and technical guidance
  • Strengthen business growth by collaborating with internal and external Centres of Influence
  • Model and promote top-performing behaviors among team members
  • Build relationships within RBC and with community partners to enhance service delivery

Benefits

  • Comprehensive Total Rewards Program including bonuses and flexible benefits
  • Opportunities for professional development through coaching
  • Chance to make a meaningful impact in the community
  • Dynamic and collaborative work environment
  • Flexible work/life balance options
  • Challenging work opportunities available
  • Potential for increased responsibilities across various roles
  • Access to diverse job opportunities within the company
Full Job Description
Job Description

What is the opportunity?

RBC Royal Trust is looking for a proven leader, who will drive strong client service initiatives and deliver on the day-to-day operations of a dedicated team to achieve business goals. As Director, Client Service & Risk Management for Indigenous Wealth, you will lead and drive the strategic initiatives for the indigenous trust team of RBC Royal Trust, allowing us to continue to deliver exceptional client service.

Please visit: https://royaltrust.rbcwealthmanagement.com for more information.

This role can be based out of Vancouver, Calgary, Toronto, Ottawa, or Winnipeg.

What will you do?
  • Responsible for the management and growth of the Royal Trust Indigenous Wealth team, nationally
  • Lead the implementation of risk management initiatives (Example: Dashboard management, business acceptance).
  • Ensure implementation of client centric service models for the region
  • Assists the Leader of the Indigenous Wealth team to manage the overall National indigenous wealth team by providing direction, technical support, coaching and development of employees to provide quality client service and improve business profitability and reduce business risk
  • A team player, manager and leader at the regional and local level who will also be responsible for improving business growth with internal and external Centres of Influence (COIs).
  • Coach and role model key behaviors of top performers (e.g., putting clients first, collaborating as partners, develop others, prioritizing for impact, etc.).
  • Develops relationships within RBC network and community partners
  • Promotes the collaboration between the team, RBC network and Wealth Management partners.
  • Successfully maximizes the deployment, productivity and effectiveness of all team members for greatest gain in revenue and client loyalty in their market.
  • Works closely with our National Office Professional Practice Group and Risk and Regulatory team to ensure compliant business practices


Must Have
  • 5+ years of proven leadership excellence preferably in Indigenous Trust
  • Advanced knowledge of trust products and services
  • Strong communication skills and exceptional service to clients
  • Passionate about working with indigenous communities
  • Ability to accelerate business results
  • Exceptional operational and risk management
  • Ability to execute business goals in a timely manner
  • Strong people development skills
  • Be based out of Vancouver, Calgary, Ottawa, Toronto, or Winnipeg and willing to travel as needed


Nice to Have
  • TEP (Trust & Estate Practitioner)
  • Law Degree


What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Flexible work/life balance options
  • Opportunities to do challenging work
  • Opportunities to take on progressively greater accountabilities
  • Access to a variety of job opportunities across business and geographies


Compensation for this position (including salary and discretionary/variable incentive payments) will be determined by factors, including but not limited to the candidate's experience, skills, registration status, performance, individual goals; market conditions; and business needs.

The expected salary range for this position is $100,000 to 150,000.

You have the potential to earn more through RBC's robust discretionary bonus program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.

RBC's compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:
  • Drives RBC's high-performance culture
  • Enables collective achievement of our strategic goals
  • Generates sustainable shareholder returns and above market shareholder value


WMRT

Job Skills
Business Growth, Business Oriented, Collaboration, Communication, Customer Service, Deed of Trust, Interpersonal Relationships, Leadership, Long Term Planning, Operational Delivery, People Development, People Management, Performance Management (PM), Personal Initiative, Process Management, Product Services, Standard Operating Procedure (SOP), Team Management, Teamwork, Trust Administration, Trust Law, Trust Services, Workforce Development

Additional Job Details

Address:

VANCOUVER MAIN BRANCH (B), 1055 GEORGIA ST W:VANCOUVER

City:

Vancouver

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-07-08

Application Deadline:

2026-07-31
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

About Royal Bank of Canada

Royal Bank of Canada Careers

Join the dynamic team at Royal Bank of Canada (RBC), a global leader in financial services and a company committed to excellence and innovation. At RBC, we offer a wide range of job opportunities that empower professionals to shape their career paths with leadership, diversity training, and continuous growth.

Work You’ll Do

At Royal Bank of Canada, we are not just hiring; we are building a culture of innovation and leadership. Our team members are at the forefront of the financial industry, driving transformation and delivering targeted solutions that meet the evolving needs of our clients and communities.

Explore Job Opportunities and Employment at RBC

Whether you are starting your career or looking to take it to the next level, RBC offers positions that challenge your skills and fuel your ambition. From entry-level positions to leadership roles, our job opportunities span across various functions and regions. Join us and be part of a team that values professional growth and diversity.

Internship and Professional Development

Kickstart your career with an internship at Royal Bank of Canada. Our internships provide invaluable hands-on experience, networking opportunities, and insights into the financial services industry. Interns at RBC gain the skills necessary to excel and are often considered for full-time positions within the company.

Benefits and Culture

At RBC, we prioritize the well-being and satisfaction of our employees. Our benefits package is designed to support our team members at every stage of their life and career. RBC’s culture is built on a foundation of respect, integrity, and responsibility, fostering an environment where everyone can thrive.

Career Growth and Innovation

We believe in nurturing the potential of our employees through continuous learning and career development programs. At RBC, you will find endless opportunities to grow professionally through on-the-job experiences, formal training programs, and leadership development initiatives. Our commitment to innovation means we are constantly seeking out new ideas and perspectives, making RBC a perfect place for those who aim to lead and innovate.

Diversity and Inclusion

Diversity is our strength. At Royal Bank of Canada, we are committed to building an inclusive workplace where every employee feels valued and respected. Our diversity training programs are designed to educate and inspire, creating a more inclusive and equitable workplace.

Join Our Team

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with RBC today and be part of a world-class team known for its commitment to client service, community involvement, and innovation.

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Learn more about Royal Bank of Canada
Size
86,007 employees
Market Cap
$130.3 billion
Industry
5 Year Trend
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