Director - Client Growth Partner (IT Consulting / Retail & CPG)

Nagarro

$120K — $150K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 5 years in key account leadership or related roles at a $20M+ account for a reputable firm.
  • Proven ability to engage effectively with CIOs, CTOs, CDOs, and business leaders.
  • Demonstrated fluency in AI within a relevant industry context.
  • Strong deal shaping and commercial negotiation skills, with experience in legal discussions.
  • Collaborative mindset, fostering strong relationships with engineering and capability teams.

Responsibilities

  • Drive assigned portfolio growth of 15%+ year-over-year.
  • Achieve revenue goals by collaborating with the Custodian of Client Success and conducting structured account planning.
  • Position Nagarro as a strategic AI partner by engaging with CXOs on their transformation agendas.
  • Secure public endorsements and testimonials from clients regarding Nagarro's services.
  • Expand account relationships by identifying and promoting additional offerings.

Benefits

  • Opportunity to work in a dynamic and innovative environment.
  • Exposure to top-level executives and strategic decision-making processes.
  • Collaboration with industry experts in AI and transformation initiatives.
Full Job Description
Job Description

Mission:
A high intensity account growth leader who will deliver double-digit YOY growth at one or more key accounts. Will position Nagarro with CXOs as the strategic partner for AI transformation. Will systematically expand the breadth and depth of the engagement.

Outcomes:
  • Grow assigned portfolio by 15%+ YOY
  • Achieve revenue targets, in conjunction with the account''s Custodian of Client Success, through structured account planning, shaping CXO agenda, working with procurement, and collaborating within Nagarro to identify and sell expanded offerings.
  • Establish and maintain a "seat at the top table for AI" in the managed account(s) in partnership with AI for Change advisors and capability leads.
  • Procure public testimonials and references from the client(s) about the quality of Nagarro's work.


Qualifications
  • Has at least 5 years of key account leadership or similar focused experience with a 20+ million account for a well-known professional services firm with a strong account expansion track record.
  • Can credibly engage client CIOs, CTOs, CDOs, and business heads and build warm relationships.
  • AI fluency in an industry context - Can hold a value-led conversation about AI transformation in at least one vertical.
  • Deal shaping and commercial acumen - Can construct and defend a business case. Comfortable in procurement and legal negotiations.
  • Collaborative operator - Works constructively with engineering and capability teams and earns their trust and support. Low ego, high accountability.


Additional Information

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