Director - Client Growth Partner (IT Consulting / Manufacturing)

Nagarro

$120K — $180K *
US-AnywhereRemote in Greenville, SC
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of key account leadership experience managing $20M+ accounts in professional services
  • Proven ability to build relationships with senior executives such as CIOs, CTOs, and CDOs
  • Strong understanding of AI in an industry context, capable of leading value discussions
  • Expertise in commercial negotiation, including deal shaping and procurement processes
  • Team player who fosters collaboration and trust across various functional teams

Responsibilities

  • Drive account portfolio growth exceeding 15% year-over-year
  • Align client needs with Nagarro's offerings through strategic account planning
  • Engage with C-level executives to shape strategic AI transformation agendas
  • Collaborate with internal teams to broaden service offerings for clients
  • Secure client testimonials to validate Nagarro's impact and quality

Benefits

  • Opportunity to work with high-profile client accounts
  • Chance to lead significant AI transformation initiatives
  • Collaborative work environment with low ego and high accountability
  • Access to a strong network of industry leaders and advisors
  • Professional development opportunities in AI and strategic account management
Full Job Description
Job Description

Mission:
A high intensity account growth leader who will deliver double-digit YOY growth at one or more key accounts. Will position Nagarro with CXOs as the strategic partner for AI transformation. Will systematically expand the breadth and depth of the engagement.

Outcomes:
  • Grow assigned portfolio by 15%+ YOY
  • Achieve revenue targets, in conjunction with the account''s Custodian of Client Success, through structured account planning, shaping CXO agenda, working with procurement, and collaborating within Nagarro to identify and sell expanded offerings.
  • Establish and maintain a "seat at the top table for AI" in the managed account(s) in partnership with AI for Change advisors and capability leads.
  • Procure public testimonials and references from the client(s) about the quality of Nagarro's work.


Qualifications
  • Has at least 5 years of key account leadership or similar focused experience with a 20+ million account for a well-known professional services firm with a strong account expansion track record.
  • Can credibly engage client CIOs, CTOs, CDOs, and business heads and build warm relationships.
  • AI fluency in an industry context - Can hold a value-led conversation about AI transformation in at least one vertical.
  • Deal shaping and commercial acumen - Can construct and defend a business case. Comfortable in procurement and legal negotiations.
  • Collaborative operator - Works constructively with engineering and capability teams and earns their trust and support. Low ego, high accountability.


Additional Information

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