Wave

Director, Channel Sales, Community Solutions

Wave$120K — $150K *
Telecommunications & Hardware
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of experience working with partners and integrators to build demand-driving programs
  • 5+ years of leadership experience
  • Demonstrated ability to develop and implement partner business plans
  • Proficient in Cloud, Hosting, and Managed Services
  • Strong analytical skills for data-driven report development
  • Effective communicator with a visionary approach
  • Ability to align strategies with company culture

Responsibilities

  • Support efforts to enhance the customer experience
  • Develop and execute a strategic revenue growth plan
  • Promote awareness of Spectrum Community Solutions' products
  • Manage training plans to equip partners for success
  • Collaborate with internal teams to provide sales enablement tools
  • Coordinate product presentations and proposals
  • Advise agents on solutions for current business opportunities
  • Achieve annual sales and revenue targets

Benefits

  • Comprehensive pay and benefits package
  • Focus on employee well-being at every life stage
  • Career-building opportunities
  • Supportive work environment
Full Job Description
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Director of Channel Sales, Community Solutions will primarily be responsible for the development and business growth of external channel partners (agents) who are focused on selling Spectrum Community Solutions bulk video and internet services to Multi Dwelling Unit Owners and Managers within Charter service areas. The Director, Channel Sales may actively participate in key sales opportunities and is responsible for initial review and approval of project ROI's for compliance with Spectrum Community Solutions financial thresholds and the development of a business case where appropriate.

MAJOR DUTIES AND RESPONSIBILITIES
  • Actively and consistently support all efforts to simplify and enhance the customer experience.
  • Develops and executes strategic plan to grow revenue through a multi-channel distribution model.
  • Builds channel awareness and encourages focus on Spectrum Community Solutions products and services and its value proposition.
  • Facilitates, develops and manages sales enablement and training plans to ensure partners are equipped to position products/solutions and compete effectively to meet revenue objectives; ensures awareness and collaboration, minimizing sales conflicts.
  • Works with internal boundary partners such as Marketing, Order Management, Finance, etc. to deliver sales enablement tools and processes for a best in class Partner experience.
  • Coordinate product presentations, demonstrations, and proposals for the benefit of the Channel.
  • Manage and advise engaged agents on effective solutions to current business opportunities on new products/services as applicable.
  • Meets and exceeds annual sales and revenue targets across the multiple channels.
  • Direct financial accountability for revenue and expense budgets.


REQUIRED QUALIFICATIONS

Required Skills Abilities and Knowledge
  • Ability to read, write, speak and understand English
  • Ability to engage with and motivate partner marketing to support requirements
  • Ability to develop and implement partner business plans that drive revenue goals
  • Ability to recruit new partnerships
  • Technically adept, experienced with Cloud, Hosting and Managed Services
  • Ability to optimize investments in the channel to drive sales
  • Ability to communicate vision in bold and persuasive terms
  • Ability to translate organization's vision/mission to actionable, quantitative plans
  • Proven business planning and forecasting skills
  • Ability to analyze data and develop and present data driven reports
  • Ability to align systems, programs and people with the company strategy and culture
  • Proven leadership ability
  • Ability to serve as a visionary and think strategically
  • Ability to lead large change initiatives
  • Ability to think strategically and anticipate future trends, needs and expectations

Required Related Work Experience and Number of Years
  • Experience working with partners, channel and integrators to build strategic programs that drive demand and sales - 8+
  • Leadership experience - 5+

PREFERRED QUALIFICATIONS

Preferred Education
  • Bachelor's Degree

#LI-RW1
SCH721 2026-76450 2026

Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

About Wave

Wave is a Canadian financial services company that provides accounting, invoicing, and payment processing software for small businesses. The company was founded in 2010 by Kirk Simpson and James Lochrie. Wave's software is used by over 4 million small businesses around the world. In 2019, the company was acquired by H&R Block for $405 million. Wave is headquartered in Toronto, Canada.
Learn more about Wave
Size
200 employees
Industry
Founded
2011

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