Job Summary

Southwire's CableTechSupport™ Services Engineering team plays a mission-critical role in supporting the rapid growth of residential, commercial, industrial, OEM, and utility markets across North America and globally. Operating under the Re³™ mission-Respond, Rectify, and Restore electrical systems with Reinforced, Resilient, and Reliable solutions-the CableTechSupport™ Services group delivers best-in-class technical consultation, field support, and service innovation.

We are seeking a visionary Director of CableTechSupport™ Services Engineering to lead the strategic direction, execution, and expansion of Southwire's technical services and solutions. This role will oversee a high-performing team of engineers, drive innovation across emerging vertical markets, and serve as a key technical advisor to internal stakeholders and external partners. The ideal candidate will bring deep industry expertise, a strong commercial mindset, and a proven ability to scale engineering capabilities that directly impact business growth.

Key Responsibilities

• Strategic Leadership: Define and execute the applications engineering strategy to support Southwire's growth across data centers, renewable energy, EV infrastructure, telecom/5G, mass transit, mining, and other industrial verticals.
• Team Development & Performance: Lead, mentor, and grow a multidisciplinary engineering team. Align individual and team goals with company-wide objectives, fostering a culture of innovation, accountability, and technical excellence.
• Customer-Centric Innovation: Translate customer pain points into engineering requirements for new products, tools, and services. Guide the Stage-Gate process with insights on product features, code compliance, and long-term performance.
• Technical Oversight: Review complex AC/DC electrical system designs and connectivity to ensure optimal installation practices, hands-on solutions, and field testing protocols.
• Service Portfolio Expansion: Launch and scale service offerings such as cable repair kits, nitrogen purging, labor-saving estimators, and diagnostic tools that enhance customer experience and field efficiency.
• Content & Knowledge Leadership: Oversee the development of technical reference materials, calculators, and whitepapers. Ensure Southwire's CableTechSupport™ platform remains a trusted resource for customers and partners.
• Proposal & Bid Strategy: Lead technical responses for RFIs, RFQs, and bid proposals, especially for strategic and government-funded infrastructure projects.
• Industry Influence: Represent Southwire in codes and standards development forums. Drive specification adoption and regulatory alignment across key markets.
• Brand & Thought Leadership: Elevate Southwire's technical brand through webinars, publications, keynote speaking engagements, and strategic partnerships.
• Cross-Functional Collaboration: Partner with Product Management, Sales, Operations, and Marketing to align engineering initiatives with business priorities and market opportunities.

Required Education & Experience

Bachelor's Degree

Specialized Degree: Electrical Engineering or related field

8-11 Years of Experience

Field(s) of Expertise:

• Electrical Engineering; application support and/or product engineering experience in the Wire and Cable, Power, Utility, Manufacturing, or Electrical Industry is required
• 12+ years of experience in wire and cable applications, with at least 5 years in a leadership role.
• Proven track record of leading engineering teams and delivering scalable technical solutions.
• Deep understanding of global electrical codes and standards (NEC/NFPA, UL, IEEE, IEC, etc.).
• Strong strategic thinking, business acumen, and stakeholder engagement skills.
• Experience working across diverse industries and global markets.

Preferred Education & Experience

Master's degree

Specialized Degree: Electrical Engineering or related field

12-14 Years of Experience

Field(s) of Expertise:

• Experience with connectorized cable systems and medium-voltage applications.
• Certifications such as PE, PMP, or Six Sigma.
  Proficiency in engineering software (FEA, Cymcap, AutoCAD, MATLAB, ETAP, etc.).
• Familiarity with CRM ticketing systems and technical service platforms.
• Demonstrated success in technical content creation and public speaking.

Certificates/Licenses:

PE or PMP

Spans of Control

Does this role manage Southwire team members: yes

Number of direct reports: 5-10

Travel

Domestic - up to 50% of time

Physical Requirements

Driving - 10% of time

Standing - 20% of time

Sitting - 60% of time

Walking - 10% of time

Working Conditions

Office

Laboratory

Plant/Warehouse Floor

Overtime, Weekends, & Holidays

Extreme Heat/Cold

Equipment

Hard Hat

Computer/Keyboard

Safety Glasses

Safety Shoes

Safety Vest

Competencies

Business Insights
Communicates Effectively
Drives Results
Manages Ambiguity
Manages Complexity
Values Differences

Skills

Analytical Skills
Business Acumen
Consulting
Engineering Drawings
Process Failure Mode And Effects Analysis (PFMEA)
Strategic Planning
Thought Leadership
Troubleshooting (Problem Solving)
Unit Testing
Workflow Management
Benefits We Offer:

• 401k with Matching
• Family and Individual Insurance Packages (Health, Life, Dental, and Vision)
• Paid Time Off & Paid Holidays
• Long & Short-Term Disability
• Supplemental Insurance Plans
• Employee Assistance Program
• Employee Referral Program
• Tuition Reimbursement Programs
• Advancement & Professional Growth opportunities
• Parental Leave
• & More