Zebra Technologies

Director Business Strategy and Operations

Zebra Technologies$177K — $266K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required; MBA or advanced degree preferred.
  • 10+ years of experience in strategy or business operations.
  • Experience collaborating with senior leadership in global settings.
  • Success in leading cross-functional initiatives with measurable outcomes.
  • Track record of team management and talent development.

Responsibilities

  • Drive operational meetings such as Quarterly Business Reviews and strategic planning sessions.
  • Ensure alignment across teams on key priorities and timelines.
  • Lead strategic initiatives for the CSCO and drive execution.
  • Collaborate with leaders to adopt initiatives and execute strategies.
  • Define and track critical business and sales KPIs to monitor performance.
  • Lead a team focused on business operations and support.
  • Identify growth initiatives and track execution against business impacts.

Benefits

  • Hybrid work model with remote options for eligible candidates.
  • Flexibility in work hours and schedule including Summer Flex Fridays.
  • Community service days as part of employee engagement.
  • Comprehensive healthcare and wellness programs.
  • Support for continued learning and development opportunities.
Full Job Description
What We're Looking For:
The Director, Business Strategy & Operations is a highly strategic and execution-focused leader within the Global Supply Chain Organization. This role serves as a critical partner to the CSCO responsible for driving alignment, accountability, and execution across key business initiatives. This role is a strong operator capable of translating strategy into measurable action while ensuring consistent delivery against business objectives. As a highly visible and strategic role within the Business Unit, this position directly influences the execution of the company's growth strategy. The Director ensures that strategic initiatives translate into measurable results, enabling the organization to scale effectively and compete in high-growth markets.

This role requires a minimum of 3-days per week in either our Holtsville, NY or Lincolnshire, IL office, 2 days remote (US), and may be Remote (US) for the ideal candidate.

Essential Duties and Responsibilities, Key Skills and Competencies

Supply Chain Operations & Cadence Leadership
  • Drive the operational rhythm of the function, including Quarterly Business Reviews, strategic planning sessions, and executive reporting processes.
  • Ensure cross-functional alignment across internal teams to maintain focus on key priorities and execution timelines.


Strategy Execution & Enablement
  • Serve as the primary lead for strategic initiatives to the CSCO.
  • Partner closely with global and regional leaders to drive adoption of key initiatives and translate strategy into actionable execution.
  • Monitor initiative progress and drive accountability through KPI tracking and reporting.


KPI Ownership & Performance Management
  • Define, track, and report on critical business and sales KPIs
  • Identify performance gaps and drive corrective actions with leadership teams.
  • Ensure data integrity and visibility through enterprise systems.


Leadership & Team Management
  • Lead and develop a team supporting business operations and administration.
  • Build a high-performing support structure that enhances executive effectiveness.
  • Establish clear expectations, accountability, and development plans for direct reports to foster continuous growth and operational excellence.


Strategic Capability Development
  • Partner with the CSCO identify and develop high-impact growth initiatives.
  • Drive the execution of initiatives tied to measurable outcomes and business impact.


Minimum Qualifications:
  • Bachelor's degree required. MBA or advanced degree preferred.
  • Minimum 10+ years of progressive experience in strategy or business operations
  • Proven experience working closely with senior leadership in a fast-paced, global environment
  • Demonstrated success driving cross-functional initiatives with measurable business outcomes
  • Proven track record of managing teams and developing talent


Key Competencies
  • Strategic Thinking + Execution: Ability to translate high-level strategy into disciplined execution and measurable results
  • Operational Rigor: Strong planning, organization, and process management skills
  • Data-Driven Decision Making: Deep comfort with KPIs, analytics, and performance tracking to drive business outcomes
  • Leadership & Influence: Ability to drive alignment across senior stakeholders and cross-functional teams without direct authority
  • Communication: Exceptional ability to synthesize complex topics into clear executive messaging
  • Ownership Mentality: High accountability for outcomes and business impact


Approximately 25% travel annually (a mix of domestic and international)

Pay Range:
$177,920.00 - $266,880.00 Annual

Incentive Compensation:
In addition to base pay, Zebra offers this role the opportunity to earn a performance-based annual cash incentive, at a target equal to 25% of base pay, in accordance with the terms of the applicable incentive plan.

Zebra Total Rewards:

Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive - including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.

Salary offered will vary depending on your location, job-related skills, knowledge, and experience.

Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.

Benefits:

We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success.

About Zebra Technologies

Zebra Technologies is a global leader in enterprise mobile computing, data capture, and printing solutions. The company provides hardware and software solutions that enable businesses to improve productivity, increase efficiency, and enhance customer service. Zebra Technologies serves a wide range of industries, including healthcare, retail, manufacturing, transportation and logistics, and government. The company was founded in 1969 and is headquartered in Lincolnshire, Illinois. Zebra Technologies is committed to sustainability and has implemented a number of initiatives to reduce its environmental impact.
Learn more about Zebra Technologies
Size
9,800 employees
Market Cap
$12.9 billion
Industry
Net Income
$504 million
Founded
1991
5 Year Trend
+9.5%
Revenue
$4.4 billion
NASDAQ

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