DEPARTMENT: F&B

REPORTS TO: Director of Restaurants and Bars

STATUS: Exempt

POSITION SUMMARY:

The Director of Beverage is responsible for the strategic leadership of the property's beverage program while providing operational leadership for restaurant and beverage service throughout the hotel. This role oversees beverage operations across bars, lounges, restaurants, banquet beverage service, and special events while serving as a Manager on Duty to ensure exceptional guest experiences, service execution, and operational excellence. The Director serves as the property's beverage expert and a visible hospitality leader, driving beverage innovation, financial performance and service excellence throughout all food and beverage outlets.

Reporting to the Director of Restaurants & Bars, this position partners with F&B leadership to maintain luxury service standards, drive financial performance, develop team members, and ensure all beverage and restaurant operations align with Coury Hospitality and Marriott brand standards.

PRIMARY JOB DUTIES:

• Develop, implement, and continuously enhance beverage programs including cocktails, wines, beers, and non-alcoholic beverage offerings with a strong emphasis on creating an exceptional wine program.
• Ensure beverage menus align with Coury Hospitality and Marriott brand standards and guest preferences.
• Introduce seasonal and specialty beverage offerings to enhance the guest experience and increase beverage revenue.
• Provide operational leadership for beverage and restaurant service throughout the hotel, including bars, lounges, restaurants, banquet beverage service, and special events.
• Serve as Manager on Duty for Food & Beverage operations, providing visible floor leadership during restaurant service periods, evenings, weekends, holidays and special events.
• Act as the property's hospitality ambassador and visible floor leader by welcoming guests, engaging with VIPs and returning guests, monitoring dining room operations, and ensuring a personalized luxury experience.
• Lead daily pre-shift meetings, communicate service expectations and ensure front-of-house teams are prepared to deliver exceptional hospitality.
• Ensure exceptional food and beverage service execution while maintaining the highest standards of hospitality, quality, cleanliness, and operational excellence in alignment with Coury Hospitality and Marriott brand standards, Health Department requirements, BSA audits and company policies.
• Monitor service flow throughout all dining venues to ensure guests receive timely, attentive and personalized service.
• Partner with F&B managers by monitoring daily operations, coaching service staff, assisting with service recovery and ensuring consistent execution of operational standards.
• Recruit, supervise, mentor, coach, and develop bartenders, barbacks, lounge attendants, servers, hosts, food runners, sommeliers, and other front-of-house team members while fostering a culture of exceptional hospitality, accountability, and continuous development.
• Manage beverage inventory, conduct regular inventory counts, and implement cost-control strategies to minimize waste, maximize profitability, and achieve budgeted financial goals.
• Analyze beverage sales, costs and financial performance while presenting monthly beverage performance, cost analysis and P&L results and recommendations for improvement.
• Monitor labor performance and staffing levels, partnering with F&B managers to optimize scheduling, control labor costs, and achieve productivity goals while maintaining exceptional guest service.
• Develop and maintain strategic relationships with beverage distributors, wineries, breweries, and suppliers while partnering closely with the Director of Purchasing to negotiate pricing, forecast inventory needs, coordinate purchasing strategies, and ensure timely ordering and delivery of beverage products and operating supplies.
• Secure supplier sponsorships, promotional funding, staff education, and marketing support to enhance hotel programming and drive beverage revenue.
• Develop promotions, wine dinners, tasting events, cocktail features, and incentive programs that increase beverage sales and enhance guest experience.
• Collaborate with the Director of Restaurants & Bars on departmental goals, budgeting, staffing, training and operational initiatives.
• Ensure compliance with all alcohol service laws, responsible beverage service practices, and company policies.
• Support special events, banquets, VIP functions, and hotel programming requiring beverage and restaurant leadership.
• Maintain a highly visible presence throughout all food and beverage outlets by engaging guests, supporting service teams, resolving guest concerns, and ensuring exceptional dining experiences.

Additional tasks and responsibilities may be assigned at the discretion of the Director of Restaurants & Bars. Furthermore, tasks and responsibilities may be added or revised based on the volume of business and operational needs.

KNOWLEDGE, SKILLS AND ABILITIES:

• Bachelor's degree in hospitality management or related field preferred.
• 5 to 8 years of progressive Food & Beverage leadership experience in luxury hotels or upscale restaurant environments, including beverage operations and front-of-house service leadership.
• Extensive knowledge of wines, spirits, cocktails, beverage operations, and luxury dining service.
• Experience managing inventory, purchasing, beverage costs, budgeting, forecasting, and financial reporting.
• Excellent leadership, communication, coaching, presentation, and organizational skills.
• Proven ability to build strong supplier relationships and negotiate pricing, sponsorships, and promotional partnerships.
• Certified Sommelier, WSET, or equivalent wine certification preferred.

PHYSICAL DEMANDS:

• Ability to lift up to 40 pounds occasionally.
• Frequent standing, walking, bending, and reaching during service operations.
• Ability to work evenings, weekends, and holidays depending on operational needs.

This job description is not intended to create a contract of employment. Employment with the Company is at-will and may be terminated by either the employee or the Company at any time, with or without cause or notice, in accordance with applicable law.