The Director of Ambient Monitoring owns the operational performance and commercial growth of the company's ambient monitoring service line (~$5M in revenue). This leader sets strategic direction, drives revenue growth, and ensures flawless project delivery-all while forging tight cross-functional partnerships with field services, consulting, laboratory analysis, and software/data teams to deliver a seamless, end-to-end value proposition for clients.
Supervisory Responsibilities:- Supervises senior management ambient staff; Manages and develops a team of field technicians, project coordinators, and subcontractors; Builds bench strength to support growth.
- Delegates both routine and complex responsibilities to direct reports, matching tasks to individual development needs and sharing accountability.
- Fosters a collaborative, team-oriented culture across fields, lab, consulting, and software groups.
- Deals effectively with conflict in cross-functional and client-facing settings; uses appropriate interpersonal methods to reduce tension and drive resolution.
Duties/Responsibilities:Operational Leadership & Delivery Excellence
- Owns P&L performance for the ambient monitoring service line, including revenue targets, margins, utilization, and cost management.
- Oversees project planning, resource allocation, field mobilization, and QA/QC to ensure on-time, on-budget, and compliant delivery of monitoring programs.
- Establishes and continuously improves standard operating procedures (SOPs), health and safety protocols, and quality systems aligned with EPA, state, and client-specific requirements.
- Ensures proper calibration, maintenance, and deployment of ambient monitoring instrumentation and equipment fleet.
Commercial Growth & Client Development- Develops and executes a growth strategy to expand the service line's revenue, market share, and geographic reach.
- Serves as a senior client-facing representative: participates in proposals, presentations, contract negotiations, and key account management alongside business development teams.
- Identifies and pursues cross-selling and upselling opportunities by packaging ambient monitoring with field services, laboratory analysis, consulting, and data/software solutions.
- Monitors market trends, regulatory developments, and competitive landscape to inform service innovation and pricing strategy.
- Build and maintains relationships with regulators, industry associations, and strategic partners to generate referrals and strengthen the company's market position.
Cross-Functional Integration & End-to-End Value Creation- Collaborates with Field Services leadership to optimize crew scheduling, equipment logistics, and multi-service project delivery.
- Partners with Laboratory Analysis teams to align sampling protocols, chain-of-custody processes, turnaround times, and analytical methods with client expectations.
- Works with the Consulting practice to integrate monitoring data into compliance reports, risk assessments, and strategic advisory deliverables.
- Coordinates with Software/Data teams to leverage the company's data capture and reporting platform, enhancing real-time data delivery, dashboards, and client self-service capabilities.
- Champions a "one company" approach, ensuring clients experience a unified, coordinated engagement across all service lines.
Technical & Regulatory Leadership- Serves as an internal subject matter expert on ambient air quality monitoring methodologies, instrumentation (continuous monitors, passive samplers, optical methods, etc.), and regulatory frameworks.
- Stays current with evolving EPA methods, NAAQS revisions, state implementation plans, and emerging contaminant monitoring requirements.
- Provides technical review and sign-off on monitoring plans, QAPP documents, and final deliverables as-needed to meet program
- Supports ancillary services (water quality, noise, odor monitoring) as client needs dictate, ensuring appropriate technical resources are in place.
- Supports the use of Salesforce by adding to customer information and contact base via relationships developed through business development activities.
Required Skills/Abilities:- Leading through Vision and Values - keeps the organization's vision and values at the forefront of decision-making and actions; models company values during both good and challenging times.
- Empowerment/Delegation - comfortably delegates both routine and important tasks, shares responsibility and accountability, views delegation as development opportunities.
- Customer Focus - skilled at establishing and maintaining effective customer relationships; gains customers' trust and respect.
- Impact/Leadership Disposition - creates a strong first impression, commands attention and respect, and displays confidence.
- Communication Skills - communicates clearly and professionally with clients, regulators, and internal teams at executive, technical, and operational levels.
- Influencing - understands an individual's motivations and concerns; adjusts style accordingly to persuade others to a desired outcome.
- Problem Solving - objectively assesses issues, identifies root causes, and determines alternative solutions.
- Strong commercial acumen: comfortable with proposals, pricing, contract terms, and client negotiations.
- Deep working knowledge of EPA ambient monitoring methods (e.g., 40 CFR Part 58, TO-series, IO-series, PM methods) and associated QA/QC requirements.
Education and Experience:- Bachelor's degree in Environmental Science, Engineering, Atmospheric Science, Chemistry, or a related discipline.
- 15+ years of progressive experience in ambient environmental monitoring, with at least 5 years in a leadership role managing operations, teams, and budgets.
- Demonstrated track record of growing a services business-achieving revenue targets, winning new accounts, and expanding client relationships.
- Experience managing field teams, instrumentation fleets, and subcontractor relationships across multiple concurrent projects.
- Master's degree or professional certification (e.g., QEP, CHMM, PE) in a related field preferred.
- Experience in a multi-disciplinary environmental services firm that combines field services, laboratory, consulting, and data/software capabilities preferred.
- Familiarity with fenceline monitoring (e.g., EPA Method 325), community air monitoring, and real-time data telemetry systems preferred.
- Experience with water quality, noise, or odor monitoring programs preferred.
- Computer skills - intermediate to advanced proficiency in Word, Excel, Adobe, Outlook, Google Earth, Salesforce, and data management platforms.
Physical Requirements:- Must be able to meet physical demands such as:
- Consistent standing or walking
- Consistent bending, crouching, or stooping
- Climbing ladders and/or stairs
- Use of tools or equipment requiring a high degree of dexterity
- Ability to distinguish between shades of color
- Must be willing to work outdoors in industrial environments
- Ability to discern odors and have normal olfactory and auditory sensitivity
Key Benefits Include:- Medical, Dental, and Vision Insurance
- Flexible Spending Accounts
- 401(K) Plan with Competitive Match
- Continuing Education and Tuition Assistance
- Employer-Sponsored Disability Benefits
- Life Insurance
- Employee Assistance Program (EAP)
- Paid Time Off (PTO), Paid Holidays, & Bonus Floating Holiday (if hired before July 1st)
- Profit Sharing or Individual Bonus Programs
- Referral Program
- Per Diem & Paid Travel
- Employee Discount Hub
