Quest Diagnostics

Director, AI & Data Transformation - Workforce Health Solutions

Quest Diagnostics$130K — $180K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years in AI, machine learning, or data science.
  • 5+ years in a leadership role building technical teams.
  • Track record of deploying AI solutions with measurable ROI.
  • Proficiency in Microsoft Office; Alteryx, and SQL preferred.
  • Advanced degree in Computer Science or related field preferred.

Responsibilities

  • Develop and execute a multi-year AI and automation strategy.
  • Recruit and mentor a team of AI and automation specialists.
  • Partner with leaders to identify AI use cases and optimize workflows.
  • Oversee AI project lifecycle from ideation to deployment.
  • Establish a governance framework for AI initiatives.
  • Drive change management for AI adoption within the organization.

Benefits

  • Hybrid work environment.
  • Encouragement for veterans to apply.
Full Job Description
Job Description

The Director, AI & Data Transformation will be a key senior leader at Quest Workforce Health Solutions, responsible for defining and executing strategy for Artificial Intelligence (AI) and Automation. We are seeking a visionary leader with a proven track record of building high-performing technical teams and leveraging automation to enhance operational capabilities, empower employees, and create new business value. This pivotal role will champion the adoption of AI to augment our products, optimize workflows, and secure a sustainable competitive advantage.

Responsibilities

Strategic Leadership & Value Creation:
  • Develop and execute a comprehensive, multi-year AI and automation strategy that aligns with business objectives. Define and track key performance indicators (KPIs) to measure business impact and demonstrate the value created from all initiatives.

Team Leadership & Development:
  • Recruit, build, and mentor a team of AI, data, and automation specialists. Foster a culture of innovation, continuous learning, and collaboration focused on delivering impactful results.

Opportunity Identification & Enablement:
  • Partner with business leaders to identify high-impact use cases for AI and automation. Lead initiatives to optimize internal processes and workflows, driving internal efficiency and enabling our teams to focus on higher-value work, applying Lean methodologies and principles where applicable.

Technical Oversight & Execution:
  • Oversee the entire lifecycle of AI and automation projects-from ideation and prototyping to deployment and optimization. Architect and manage a scalable and secure AI infrastructure and provide hands-on guidance on the implementation of solutions like predictive models, LLMs, and large-scale automation systems.

Governance, Risk & Ethics:
  • In partnership with enterprise SMEs, establish a robust governance framework for all AI/Automation projects that aligns processes for key use cases (e.g., PHI/PII), ensuring clear prioritization, resource allocation, and risk assessment. Ensure all deployments adhere to the highest ethical guidelines and data privacy regulations, actively working to mitigate bias and operational risks.

Change Management & Communication:
  • Drive organizational change management to promote the understanding and adoption of AI solutions. Effectively communicate complex technical concepts and the value of AI initiatives to stakeholders at all levels, including the executive leadership team.


Qualifications

Required Work Experience:
  • A minimum of 3-5 years of experience in artificial intelligence, machine learning, or data science.
  • At least 5 years in a leadership role with demonstrated success in building, managing, and retaining high-performing technical teams.
  • A proven track record of developing and deploying AI-powered solutions and automation strategies that have delivered measurable business value, unlocked new opportunities, and demonstrated a clear return on investment (ROI).
  • Demonstrated proficiency with Microsoft Office suite of products, particularly Power Point, Word and Excel. Alteryx and SQL proficiency is a plus.

Preferred Work Experience:
  • Experience with Data Analytics and RPA Platforms: Hands-on experience with data analytics and ETL tools (e.g., Alteryx, SAS), business intelligence software (e.g., Tableau, Power BI), and Robotic Process Automation (RPA) platforms (e.g., UiPath, Automation Anywhere, Blue Prism)
  • Strong experience with big data technologies, MLOps practices, and cloud platforms (e.g., AWS, Azure, Google Cloud).
  • Experience managing multiple simultaneous projects and the flow of information across multiple work groups.
  • Project management experience highly desired.
  • Experience in a regulated industry (e.g., healthcare, finance) is highly desirable.

Knowledge:
  • Deep expertise in AI/ML fundamentals, including machine learning algorithms, deep learning, natural language processing (NLP), and generative AI (e.g., LLMs).

Skills:
  • Ability to prepare and persuasively present clear and concise written communications, both in report and presentation formats.
  • Ability to make presentations in person clearly and effectively to large and small groups, including senior business leadership team and clients.
  • Ability to multi-task, use analytical skills, follow verbal or written instructions, think analytically, effectively use written and verbal communication skills, concentrate on tasks, make decisions and adjust to change quickly.


People Leader Responsibility:
  • Lead a team of direct and indirect reports


Work Environment:
  • Hybrid


Education:
  • BS/BA in business, computer science or data science (Required)
  • Advanced degree (Master's or Ph.D.) in Computer Science, Artificial Intelligence, Data Science, or a related technical field is required. (Preferred)


About the Team

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

About Quest Diagnostics

Celera is a healthcare business that uses knowledge of human variability to provide new tests and services to personalize disease management. Their Products business develops and manufactures molecular diagnostic products that are used by hospitals and other clinical laboratories to detect, characterize, monitor and select treatment for disease. They have a distribution agreement with Abbott, through which they develop and commercialize a wide range of molecular diagnostic products, with Abbott serving as the distribution partner.

Quest Diagnostics Careers

Joining Quest Diagnostics means becoming part of a team committed to everyday excellence and innovation in health. As a leading provider of diagnostic insights, Quest Diagnostics offers unparalleled job opportunities in the medical and scientific sectors, making it an ideal place for professionals seeking growth and development in their careers.

Work You’ll Do

At Quest Diagnostics, you will contribute to a culture that values integrity and accountability, where your work significantly impacts patient health and community well-being. Our diverse team of professionals leverages cutting-edge technology and data to lead advancements in diagnostics and healthcare solutions.

Explore Career Opportunities

Whether you're looking for a position in the lab, a leadership role, or a support function, Quest Diagnostics provides a breadth of opportunities. Our commitment to professional growth includes robust training programs and opportunities for advancement, ensuring that every employee can thrive professionally.

Innovate with Us

Join a team where innovation is at the heart of what we do. At Quest Diagnostics, your skills in science, technology, and beyond can help drive transformation in healthcare services. Our collaborative environment encourages creativity and out-of-the-box thinking to improve patient outcomes and streamline processes.

Internship and Employment Opportunities

Start your career path with Quest Diagnostics through our internship programs or full-time employment opportunities. We are committed to hiring talented individuals who are passionate about building a rewarding career in healthcare. Our internships provide a solid foundation in industry-specific skills and networking opportunities, setting the stage for a successful career.

Benefits and Culture

Quest Diagnostics is dedicated to fostering a workplace where diversity and inclusion are embedded in our DNA. From competitive benefits and wellness programs to diversity training and flexible work arrangements, we ensure our employees have what they need to succeed both professionally and personally.

Leadership and Development

We believe in nurturing leadership skills at every level of the organization. Quest Diagnostics offers various leadership programs designed to help you grow as an influential professional. With continuous learning and development, you can expand your expertise and take on new challenges.

Join Our Team

Search open positions that match your skills and interests. At Quest Diagnostics, we look for driven, curious, and innovative team players who are ready to make a difference. Explore the many facets of our business, from scientific research to client services, and find where you can make your mark.

Stay Connected

Keep up to date with career tips, industry insights, and the latest innovations at Quest Diagnostics. Our careers blog offers valuable information to help you navigate your professional journey effectively.

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Customize your subscription to receive job alerts and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities waiting for you at Quest Diagnostics. At Quest Diagnostics, every role has an impact. Embark on your career journey with us and transform the landscape of healthcare through the power of insight.
Learn more about Quest Diagnostics
Size
40,000 employees
Market Cap
$17.8 billion
Industry
Net Income
$1.4 billion
Founded
1959
5 Year Trend
+7.5%
Revenue
$9.4 billion
NASDAQ

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