Acrisure

Director, Agentic Automation

Acrisure$245K — $287K *
Finance & Insurance
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 15+ years in data-driven product leadership, preferably in insurance or complex, regulated sectors.
  • Deep expertise in insurance operations like distribution and placement to guide product strategy.
  • Proven ability to translate AI and automation into tangible business outcomes and products.
  • Experience managing a product line or domain end to end, with clear accountability for outcomes.
  • Demonstrated success in building high-performing teams and scaling capabilities as needed.
  • Strong technical knowledge to effectively engage with engineering teams on design and architecture.
  • Experience in influencing senior stakeholders including C-suite executives.
  • Ability to thrive in ambiguous and fast-paced environments.

Responsibilities

  • Define and manage the strategy and roadmap for Distribution and Placement systems, ensuring business outcomes are met.
  • Lead cross-functional pods of engineers, partnering closely with Tech Leads to achieve delivery quality.
  • Shape initiatives by clearly defining scope, success metrics, and execution strategies before build phases.
  • Utilize deep insurance expertise for informed product and prioritization choices, maintaining alignment with business needs.
  • Collaborate with delivery leads and P&L owners for effective portfolio prioritization and team focus.
  • Diagnose and resolve product delivery and organizational challenges promptly.
  • Maintain a level of technical fluency to assess trade-offs and direct teams without micromanaging code quality.

Benefits

  • Generous vacation policy along with paid holidays and sick time.
  • Comprehensive medical, dental, and vision insurance options.
  • Company-paid disability and life insurance coverage.
  • Access to employee assistance resources and mental health support via Calm app subscription.
  • 401(k) plan with immediate vesting and company match.
  • Flexible spending and health savings account options for medical expenses.
  • Paid parental leave and additional support for family care.
Full Job Description
Job Description

DIRECTOR OF AGENTIC AUTOMATION

Owns the Distribution & Placement engineering group

ROLE OVERVIEW

The Director of Agentic Automation owns engineering for Distribution and Placement - the systems and agentic workflows that move submissions to market and quotes back to producers. The domain spans the placement layer above the AMSs, agentic application-to-bind, and the producer-facing submission and placement experience.

This is a senior leadership role that pairs deep insurance-domain judgement with a clear vision for where AI and agentic automation transform distribution. The Director owns the domain's outcomes end to end: its product direction, its roadmap, its delivery, and its relationship with the business. They lead a group of pods - each with a Tech Lead and engineers who own deep technical design and build - and are accountable for translating business need into systems that measurably move how the business places and binds risk. They set strategy and direction; their pod leads own the architecture and the code.

STRATEGIC OWNERSHIP
  • Own the Distribution and Placement domain end to end - its product strategy, roadmap, delivery outcomes, and the business relationships that depend on it.
  • Set the vision for where agentic automation reshapes distribution and placement, and turn it into a concrete, sequenced roadmap the business can fund and the team can build.
  • Own the three-way relationship with the business-side P&L owner and the Delivery Lead - bringing the domain and product reality (what's worth building, what it's worth, what it unlocks) to the prioritisation conversation.
  • Lead, grow, and develop the group's pods - currently two, scaling as the domain's scope is confirmed - holding the bar on talent and ensuring the Tech Leads own technical direction within their pods.
  • Engage directly with the C-suite, carriers, producers, and senior business stakeholders; commit to outcomes and deliver them.


KEY RESPONSIBILITIES
  • Own the strategy and roadmap for Distribution and Placement systems (Sureplace, Leftseat, and the agentic placement/submission flow), and be accountable for their business outcomes.
  • Lead the domain's pods, partnering with Tech Leads who own architecture, technical direction, and delivery quality within each pod.
  • Shape new initiatives before they enter build - defining scope, success metrics, and the execution approach - so the team builds the right thing.
  • Bring deep insurance-domain judgement to product and prioritisation decisions; push back intelligently and hold the line credibly with the business.
  • Partner with the Delivery Lead and P&L owner to prioritise the portfolio and protect the team's focus.
  • Diagnose delivery and product issues across technical, organisational, and process dimensions, and move decisively to resolve them.
  • Stay technically fluent enough to engage credibly with engineers, evaluate trade-offs, and make sound calls quickly - without owning the codebase yourself.
  • Engage at senior levels across the organisation to unblock the domain and represent it to the business and external partners.


WHAT SUCCESS LOOKS LIKE
  • Distribution and Placement systems are demonstrably moving the business's placement and bind metrics - producers decide faster, more submissions reach market, more business binds.
  • The agentic-automation roadmap is real and delivering: shipped capability, not slideware.
  • The roadmap is delivered on outcomes, with the business confident in what's being built and why.
  • The pods are high-performing and growing, with strong Tech Leads owning the technical core.
  • The business treats the Director as a trusted partner on where technology takes distribution next.
  • The Senior Director of Engineering has high confidence in delivery and direction across the domain.


EXPERIENCE REQUIRED
  • 15+ years building data- and technology-driven products, with significant leadership in insurance or other complex, regulated industries.
  • Deep insurance-domain fluency - underwriting, distribution, placement, MGA/program development, or adjacent - sufficient to own product direction and hold the line with the business.
  • Proven track record translating AI, data, and automation capabilities into real products and measurable business outcomes.
  • Experience owning a domain, product line, or business end to end, accountable for its strategy and outcomes over time.
  • Demonstrated ability to build and lead teams, including standing up capability from scratch and growing high-performing groups.
  • Strong technical fluency: able to engage credibly with engineers, reason about architecture and trade-offs, and direct technical teams - while relying on Tech Leads to own deep design and build.
  • Demonstrated ability to influence senior stakeholders, including C-suite, carriers, and enterprise partners.
  • Comfort operating in ambiguity and high-pressure environments, with a bias to decisive action.
  • Founder, GM, or P&L experience a strong plus; hands-on experience building with modern AI/agentic tooling highly desirable.


Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Benefits and Perks:
  • Competitive compensation
  • Generous vacation policy, paid holidays, and paid sick time
  • Medical Insurance, Dental Insurance, and Vision Insurance (employee-paid)
  • Company-paid Short-Term and Long-Term Disability Insurance
  • Company-paid Group Life insurance
  • Company-paid Employee Assistance Program (EAP) and Calm App subscription
  • Employee-paid Pet Insurance and optional supplemental insurance coverage
  • Vested 401(k) with company match and financial wellness programs
  • Flexible Spending Account (FSA), Health Savings Account (HSA) and commuter benefits options
  • Paid maternity leave, paid paternity leave, and fertility benefits
  • Career growth and learning opportunities
  • ...and so much more!


Please note: This list is not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Offerings may vary based on subsidiary entity or geographic location.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

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Pay Details:

The base compensation range for this position is $245,000 - $287,000. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity.

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

At Acrisure, we're building more than a business, we're building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

Employee Benefits

We also offer our employees a comprehensive suite of benefits and perks, including:
  • Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
  • Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
  • Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
  • Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
  • ... and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

#LI-onsite

#BI-onsite

About Acrisure

Acrisure is an insurance brokerage firm that provides a range of insurance products and services to businesses and individuals. The company was founded in 2005 and is headquartered in Caledonia, Michigan. Acrisure offers a wide range of insurance products, including property and casualty, employee benefits, and personal lines insurance. The company has grown rapidly through a series of acquisitions, and now has over 500 offices in the United States and around the world. Acrisure has been recognized as one of the fastest-growing companies in the United States, and has won numerous awards for its innovative insurance products and services.
Learn more about Acrisure
Size
7,000 employees
Industry
Founded
2006

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