ROLE OVERVIEW
The PTP Director - Fanatics Commerce leads North America Procure-to-Pay operations - encompassing invoice processing, payments, vendor support, and AP month-end close - for a fast-growing, multi-brand commerce business. The role partners closely with Finance, Procurement, Supply Chain, and Technology to drive transformation initiatives, build scalable controls, and lead a high-performing, globally distributed team. The PTP Director - Fanatics Commerce delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights.

HOW WILL YOU DRIVE IMPACT
Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes.

Team & Leadership Impact (Build Championship Teams)

Cross-Functional Leadership:
• Partner with Finance, Procurement, Supply Chain, and Technology to align PTP processes and deliver enterprise-wide efficiencies.
• Serve as a trusted advisor to senior leadership on PTP strategy, performance, and transformation priorities.
• Collaborate with external vendors and internal stakeholders to optimize working capital and payment strategies.

People Leadership:
• Build, develop, and retain a high-performing team aligned with company values and a culture of accountability.
• Lead and scale a globally distributed AP team, fostering collaboration and continuous improvement across geographies.
• Attract and develop top talent capable of supporting the organization's rapid growth trajectory.

Fan & Customer Impact (Obsessed with Fans)
• Ensure vendor and supplier payment processes run with accuracy and efficiency, enabling uninterrupted product flow that ultimately reaches fans on time.
• Establish and consistently meet Service Level Agreements and Key Performance Indicators that reflect a commitment to operational excellence.
• Strengthen vendor relationships through proactive support and transparent communication, building trust across the supply ecosystem.
• Optimize cash flow and vendor terms to support the financial health that underlies Fanatics Commerce's ability to serve fans at scale.

Innovation & Problem Solving (Limitless Entrepreneurial Spirit)
• Champion automation and digital tools to streamline PTP workflows and enhance scalability across a multi-brand, global operation.
• Drive process transformation initiatives that modernize AP operations and support continued organizational growth.
• Support the implementation of new finance and accounting systems to enable global process harmonization.
• Identify and resolve operational bottlenecks by applying creative, data-informed approaches to process design and execution.

Ownership & Execution (Determined & Relentless Mindset)
• Develop and implement best-in-class processes, policies, and controls for end-to-end PTP operations.
• Own AP month-end close activities, ensuring accuracy, compliance, and on-time delivery in a fast-paced environment.
• Monitor and enforce SLAs and KPIs, holding the team accountable to measurable performance standards.
• Drive working capital improvements through disciplined management of vendor terms, payment strategies, and cash flow optimization.

AI & DIGITAL CAPABILITY
We are building a future-ready organization. This role is expected to:
• Apply AI and technology to improve efficiency, quality, and outcomes
• Use data and digital tools to inform decisions and enhance performance
• Demonstrate curiosity and adaptability in adopting new technologies and ways of working
• Contribute to a culture of innovation and continuous improvement

CAPABILITIES & EXPERIENCE YOU BRING
Required Qualifications:
• Minimum of 10 years of progressive financial accounting experience with a retail, manufacturing, or consumer products company.
• Proven experience leading large-scale PTP or AP operations in a global, fast-paced environment.
• Strong knowledge of accounting principles, compliance requirements, and financial systems.
• Demonstrated ability to drive process transformation, automation, and operational efficiency at scale.
• Exceptional leadership skills with experience managing remote and cross-functional teams across geographies.
• Excellent communication, problem-solving, and decision-making abilities with a track record of influencing senior stakeholders.
• CPA, CMA, or MBA a plus.

Education:
• Bachelor's degree in Business, Accounting, or a related field required.

WORK LOCATION

Hybrid: The primary place of performance of this role is the Company's office located in Jacksonville, FL, subject to the Company's current hybrid work policy. This role currently requires in-office presence Tuesday, Wednesday, Thursday.

At Fanatics, we operate with a BOLD mindset - We Build Championship Teams, we're Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you're ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team.