KnowBe4, Inc.

Director Account Executives (SMB)

KnowBe4, Inc.$90K — $130K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree preferred
  • 2+ years management experience preferred
  • SaaS sales background preferred
  • Experience with Gmail and Google Docs
  • Proficient in MS Office (Word and Excel)
  • Leadership skills required
  • Mastery of sales closing techniques and cycles

Responsibilities

  • Manage and coach a team of 8-12 Account Executives
  • Monitor sales statistics within the assigned territory
  • Conduct weekly pipeline reviews to ensure forecast accuracy
  • Assist Account Executives in closing deals and overcoming objections
  • Maintain accurate sales reporting and pipeline management
  • Prioritize and direct team activities effectively
  • Identify and address training needs to boost team performance
  • Handle daily operational needs of the sales team

Benefits

  • Company-wide bonuses based on sales targets
  • Employee referral bonuses
  • Adoption assistance
  • Tuition reimbursement programs
  • Certification reimbursement and completion bonuses
  • High-tech and fun work environment
Full Job Description


Clearwater positions open to candidates located in greater Tampa Bay area.

The Director Account Executives (Mid Market) is responsible for managing a team of Account Executives and maximizing all sales opportunities they are assigned. More specifically, this position will ensure that subordinates are meeting and/or exceeding their monthly sales quota by targeting new business as well as reactivating dark (lapsed) customer accounts. In addition, this position will work to employ best in class sales techniques to ensure the sales team delivers on its revenue goals on a monthly, quarterly and annual basis.

Responsibilities:
  • Manage and coach a team of 8-12 Account Executives to develop a strong team of world class sales professionals
  • Monitor the statistics for the Account Executives within the assigned territory
  • Maintain an accurate pipeline for your team and conduct weekly pipeline reviews with all of your Account Executives to ensure forecast accuracy and sales goal achievement
  • Coach and support the Account Executives by assisting with closing deals by tags, handling customer objections, reactivating dark deals, and handling coaching plans and drilling as needed to improve skills
  • Maintain accurate reporting and pipeline management
  • Prioritize the workload and direct the activities of Account Executives
  • Identify areas of improvement and suggest/execute training and/or disciplinary actions to increase production
  • Be an expert on closing, negotiating, prospecting and other sales techniques that are necessary to be a top performer and consistently achieve sales quota
  • Handle day to day needs of the sales team they manage
  • Provide genuine recommendations as to the hiring, firing, disciplining, and promoting of subordinate employees to which the organization gives significant weight

Qualifications:
  • Bachelor's Degree is preferred
  • 2+ years management experience preferred
  • SaaS sales background preferred
  • Experience with Gmail and Google Docs
  • Experience with MS Office (Word and Excel)
  • Experience with web browsers (Chrome, Internet Explorer, etc.)
  • Leadership skills required
  • Mastery of closing techniques, discovery questions, prospecting, building rapport and other key elements of the sales cycle
  • Strong verbal and written communications
  • Excellent time management and organization skills


Our Fantastic Benefits

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

No recruitment agencies, please.

About KnowBe4, Inc.

KnowBe4 is a cybersecurity company that provides security awareness training and simulated phishing tests to organizations. The company was founded in 2010 by Stu Sjouwerman and is headquartered in Clearwater, Florida. KnowBe4 has over 30,000 customers in more than 170 countries. The company has been recognized by Gartner as a leader in the Magic Quadrant for Security Awareness Computer-Based Training for four consecutive years.
Learn more about KnowBe4, Inc.
Size
1,200 employees
Market Cap
$4.3 billion
Industry
Founded
2010
NASDAQ

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