Description
Dir, Strategic Programs
Job Responsibilities
Core Responsibilities
• Lead process analysis, documentation, and optimization across enterprise workstreams tied to enterprise initiatives.
• Provide program management oversight for process-driven initiatives, ensuring delivery against milestones and objectives tied to enterprise initiatives.
• Proactively identify process gaps, risks, and inefficiencies; design and implement solutions to close them.
• Develop and deliver high-impact executive presentations to influence decision-making and drive accountability.
• Engage and challenge senior leaders to resolve issues, align priorities, and adopt transformation strategies. Communicate timely and proactively with the ability to influence, solution and partner.
• Support knowledge transfer (KT) efforts as a key transformational element, ensuring process clarity, consistency, and continuity across teams in an effort to mitigate risk for business continuity.
• Partner with Program Leads, Governance, and functional leaders to ensure process improvements align with broader enterprise goals.
Qualifications
• Minimum Bachelors Degree
• Extensive experience leading business process management, enterprise program management, and large-scale transformation initiatives across complex organizations.
• Deep expertise in EPMO leadership, process design, optimization, and driving enterprise-wide change at scale.
• Proven ability to influence executive stakeholders and shape strategic decisions across cross functional leadership teams.
• Track record of identifying systemic gaps and leading enterprise-wide process improvements that drive measurable business outcomes.
• Exceptional ability to develop and deliver executive-level presentations, facilitating leadership alignment and decision-making using data-driven insights.
• Strong capability in building and defending executive business cases that inform investment decisions and strategic direction.
• Demonstrated leadership in orchestrating multiple, interdependent workstreams into a cohesive enterprise program, ensuring alignment on priorities, milestones, risks, and outcomes.
• Ability to translate complex, cross-divisional data into clear, actionable insights for senior leadership.
• Industry experience in healthcare, life sciences, or consulting strongly preferred.
Get to know Syneos Health
Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.
No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.
http://www.syneoshealth.com
Additional Information
Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees.
Summary
The Director, Strategic Process & Programs, is responsible for optimizing and aligning enterprise processes to support large-scale transformation programs. This role combines deep process expertise with program management skills, operating independently to identify gaps, driving accountability, and communicating effectively with executive stakeholders. The Director will also develop and deliver executive-level presentations to guide strategic decision-making and ensure alignment across workstreams.
