Job Description
JOB DESCRIPTION
The Director, Strategic Optimization will be responsible for leading the Cross-Channel Optimization strategy for Revenue Management (RM), collaborating with the commercial team to enhance the approach, while centralizing RM as a core pillar within the organization's strategy by influencing decisions, quantifying revenue and EBITDA impact, and assessing scope and resource needs before pursuing initiatives.
What You'll Do:
• Oversee the development and execution of strategies to manage and grow the company's brand portfolio, including analyzing market trends, identifying target audiences, and positioning the brands to drive engagement, customer loyalty, and long-term growth.
• Ensures the seamless integration of innovative revenue management insights into business decision-making employing data driven strategies.
• Lead the development of new revenue streams and recommend the best course of action to market, optimizing revenue generation in alignment with demand, while
establishing control versus experimental soft launches before broad expansion.
• Leverage strategies such as gamification, product bundling, cross-selling, up-selling, and product expansion to drive sustained growth in the customer base, enhance engagement, and significantly boost .com traffic over the long term.
• Ideate and implement new promotional strategies focused on
growing the membership base, enhancing brand awareness, and ultimately maximizing Revenue per Use (RPU).
• Responsible for defining initiative owners, sharing relevant information with key stakeholders, and ensuring a consistent feedback loop.
• Serve as the key connector between Revenue Management (RM), Sales, Marketing, Product, and Customer Experience teams in planning for short, medium, and long-term strategies of alignment and optimization.
• This is a hybrid position; the employee must report to the office regularly, but may be able to work from home on an as-needed basis.
What We're Looking For:
• A bachelor's degree (or foreign equivalent) in business intelligence, project management, business analytics or related field and 5 years of experience as a Director, Strategic Optimization or related, performing commercial revenue management or logistics. In the alternative, Hertz will accept a Master's degree (or foreign equivalent) and 3 years of experience.
• Experience driving business initiatives and ensuring seamless execution across stakeholders (product, marketing, sales, etc.), leveraging KPIs as indicators of success, including price elasticity.
• Experience testing statistical analysis, from regression to A/B testing;
• Experience using machine learning methodologies to optimize the pricing experience.
• Experience using a project charter tool, including MS Project, Asana, or Jira, for commercial development.
• Experience conducting analyses, developing measurement plans, and leveraging data to drive business decisions using Tableau and SQL.
• Experience performing automation of analytical processes using Python.