DHL Group

Dir Operations - Data Center Logistics

DHL Group$100K — $130K *
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Supply Chain, Electrical/Mechanical Engineering or related field
  • 5+ years in data center logistics, infrastructure, or related field
  • Expertise in data center logistics services and server rack assembly
  • Strong knowledge of compliance standards in data center operations
  • Commercial experience in costing, pricing, and P&L management
  • Experience developing SOPs and training programs

Responsibilities

  • Design data center logistics solutions aligned with industry and customer specifications
  • Develop comprehensive logistics solutions, including warehousing and last mile services
  • Lead implementation of processes for server rack assembly and hardware testing
  • Define technical standards and safety protocols for operations
  • Create SOPs and training materials for operational consistency
  • Act as subject matter expert in customer discussions and bidding processes
  • Oversee pilot projects to validate processes and ensure industry compliance

Benefits

  • Business casual work environment
  • Focus on teamwork and associate development
  • Training and continuous improvement opportunities
  • Competitive wages
  • Affordable health, dental, vision, and life insurance
  • 401K plan
  • Paid vacation and holidays
Full Job Description
A preferred internal candidate has been identified. All qualified candidates will be considered for this role and future opportunities.

Director Operations-Data Center Logistics

As a leading 3PL, we offer end-to-end supply chain solutions for data center customers. This role is pivotal in supporting customer projects and tenders, building knowledge in the organization, technical expertise, developing operational standards, as well as training and delivery of these services confidently and safely. Working regionally and collaborating globally, you will be responsible for driving continuous process improvement recommendations, managing the implementation of changes within operations, standardizing documentation and keeping pace with the latest enabling technologies.

Job Description

Technical Leadership
  • Design data center logistics solutions and processes in line with industry standards, as well as our customer specifications
  • Develop end to end solutions, including warehousing, specialist transportation, last mile services, technical installation and spare parts logistics
  • Lead the design and implementation of processes for assembling, installing, and testing server racks and associated hardware.
  • Define technical standards, quality assurance protocols, and safety guidelines for data center operations.


Capability Development
  • Develop SOPs and training materials to ensure consistent execution.
  • Act as the subject matter expert to support customer discussions, bid processes, solution design and pricing.


Customer Engagement
  • Partner with business development teams to articulate technical capabilities and build trust with potential customers.
  • Support written tender responses and solution presentations


Project Execution
  • Oversee pilot projects and initial deployments to validate processes and ensure compliance with customer requirements and industry standards.


Required Education and Experience
  • Bachelors degree in Supply Chain, Electrical/Mechanical Engineering or related field
  • 5+ years of data center logistics, infrastructure or related field
  • Proven expertise in data center logistics services, server rack assembly, installation and spare parts management
  • Strong knowledge of data center operating and compliance standards
  • Commercial experience (costing, pricing, P&L management)
  • Ability to develop SOPs and training programs


Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.

About DHL Group

DHL Group is a German multinational package delivery and supply chain management company. It is part of the larger Deutsche Post DHL Group. DHL operates in over 220 countries and territories worldwide, making it the most international company in the world. With a workforce exceeding 550,000 employees, DHL is one of the largest employers in the world.
Learn more about DHL Group
Size
550,000 employees
Industry
Founded
1969

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