Dir Long-Term Svcs & Support

AmeriHealth Caritas

$100K — $120K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree with 5-10 years of relevant experience.
  • Management experience including hiring, training, and performance management.
  • In-depth knowledge of Long Term Care and Home and Community Based Services (HCBS) regulations.

Responsibilities

  • Lead and oversee all health plan LTSS operations as the subject matter expert.
  • Coordinate state-specific program development for departmental alignment with goals.
  • Enhance quality of member care and provider satisfaction through multidisciplinary collaboration.
  • Maintain operational policies and procedures supporting LTSS delivery.
  • Oversee system development and enhancements for optimal performance.
  • Collaborate with state agencies and stakeholders on LTSS deliverables.
  • Ensure compliance with quality and performance metrics for LTSS.

Benefits

  • Flexible work solutions including remote options and hybrid schedules.
  • Paid time off including holidays and volunteer events.
  • Health insurance coverage effective Day 1 for employees and dependents.
  • 401(k) plan available.
  • Tuition reimbursement support.
Full Job Description
The Director Long Term Services and Support is an integral member of the Select Health South Carolina Medical Management Team.

Work Arrangement:
  • Fully Remote
  • Must Reside in South Carolina; with
  • Travel throughout the state will be required


Responsibilities:
  • Serve as primary LTSS subject matter expert and leader responsible for coordinating, overseeing, directing all health plan LTSS operations, inclusive of internal and external communications, regulatory requirements, network development, systems integration, and clinical programs.
  • Serve as primary lead for orchestrating and disseminating state specific program development to ensure departmental alignment with core goals and objectives.
  • Support coordination of LTSS with other services across the continuum of care striving to enhance the quality of member care and provider satisfaction, including participation on multidisciplinary care teams as indicated.
  • Accountable for maintaining operational processes, policy and procedures to support LTSS care delivery.
  • Provide oversight of systems development, customization, modifications, integration and enhancements to ensure optimal performance.
  • Assume lead role and serve as primary source of contact when collaborating with state agencies such as SCDHHS and key stakeholders for all LTSS related deliverables
  • Ensure quality and performance metrics are consistently met regarding LTSS
  • Be the primary source of contact with South Carolina Department of Health and Human Services regarding LTSS.

Education/Experience:
  • Bachelor's Degree with 5 to 10 years' experience.
  • Previous management experience including hiring, training and performance management.
  • Thorough knowledge of Long Term Care and Home and Community Based Services (HCBS) guidelines, rules and requirements.


Our Comprehensive Benefits Package

Flexible work solutions including remote options, hybrid work schedules, Competitive pay, Paid time off including holidays and volunteer events, Health insurance coverage for you and your dependents on Day 1, 401(k) Tuition reimbursement and more.

For roles that are 100% remote or hybrid, you must have access to a reliable high-speed internet connection to support daily job responsibilities. A minimum bandwidth of 50 Mbps download and 5 Mbps upload is required. Those fully remote associates residing in states where service is required by contract, law, or regulation will be allowed to submit for reimbursement.

Your career starts now. We're looking for the next generation of health care leaders.

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