Reflexive Concepts

Digitization Specialist

Reflexive Concepts$70K — $100K *
Information Technology
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Active TS/SCI + FS Polygraph
  • Bachelor's degree with 12 years software development experience, or 16 years of relevant experience without a degree
  • Experience with records management systems like FEITH
  • Background in digitization or electronic document management
  • Detail-oriented with strong document integrity verification skills
  • Basic technical aptitude for system config and troubleshooting
  • Strong communication and interpersonal skills, especially in customer-facing roles

Responsibilities

  • Scan and prepare physical documents for digital storage
  • Set up directories and metadata fields in FEITH
  • Verify Optical Character Recognition (OCR) accuracy and resolve scanning issues
  • Configure user access and permissions for records management
  • Perform initial system configurations for record ingestion
  • Test ingested records and troubleshoot problems
  • Engage with customers to understand requirements and resolve issues

Benefits

  • Access to a modern, secure Electronic Records Management Services platform
  • Collaboration opportunities with experienced teams and customers
  • Focus on continuous improvement in digitization processes
Full Job Description
Reflexive Concepts is seeking a skilled Digitization Specialist to join our team!
We are seeking a self-motivated and technically capable Records Management and Digitization Specialist to join a team supporting the development and maintenance of Electronic Records Management Services. This system provides a modern, secure, and compliant platform for the storage, search, audit, and lifecycle management of both permanent and temporary records in accordance with regulatory guidance. The selected candidate will play a key role in a digitization initiative, scanning and ingesting physical documents into a Commercial Off-the-Shelf (COTS) records management solution (FEITH).
  • Scan physical paper documents for digital storage and prepare them for ingestion into the Electronic Records Management application.
  • Set up and configure landing directories and file cabinets in FEITH with appropriate A-Z metadata fields.
  • Review scanned documents to verify successful Optical Character Recognition (OCR) and resolve scanning issues.
  • Configure user access and permissions, ensuring proper metadata is applied for records management.
  • Perform initial system configuration to ingest the records with guidance and support from an experienced COTS product team.
  • Test ingested records and troubleshoot issues independently or with team support.
  • Work directly with customers to understand requirements, provide updates, and resolve issues.
  • Collaborate with the customer and internal team members to ensure smooth implementation and continuous improvement.
Required Skills:
  • AWS
  • Records Management Technology (Feith)
  • SQL and SQL Server
  • Java
  • Oracle
  • Linux
  • Windows
  • JIRA
  • Confluence

Desired Skills:
  • Understanding of metadata and permissions management in document management systems.
  • Familiarity with compliance requirements for records retention and disposition.
  • Ability to think creatively and analytically to solve technical and operational challenges.
  • Previous experience working directly with government customers
Qualifications:
  • Active TS/SCI + FS Polygraph
  • A bachelor's degree and twelve (12) years of experience in software development/engineering and eight (8) years of experience supporting the specific COTs technology product (e.g., Windows, Java, SQL and/or SQL Server, etc.).
    • Sixteen (16) years of experience may be substituted in lieu of a degree.
  • Experience with records management systems such as FEITH or other COTS solutions.
  • Experience with digitization or electronic document management processes.
  • Strong attention to detail and ability to verify document integrity post-scanning.
  • Basic technical aptitude with the ability to perform system configurations and troubleshoot errors.
  • Comfortable working independently while leveraging a knowledgeable team for support.
  • Strong communication and interpersonal skills, especially in customer-facing roles.
  • Ability to think creatively and analytically to solve technical and operational challenges

About Reflexive Concepts

Reflexive Concepts Careers

Joining Reflexive Concepts presents an unparalleled opportunity to become part of a leading team of professionals dedicated to innovation and technology. This is a pivotal time to engage with a company that values growth, leadership, and diversity in its workforce.

Explore Job Opportunities

Reflexive Concepts is actively seeking talented individuals for various positions across the company. With a commitment to professional excellence, Reflexive Concepts offers a dynamic environment where skills are honed, and careers flourish. Explore the multitude of job opportunities that range from internships to full-time positions, each offering a unique chance to contribute to groundbreaking projects.

Experience the Culture and Benefits

At Reflexive Concepts, the culture thrives on diversity, innovation, and leadership. Employees enjoy a range of benefits designed to support their professional and personal growth. The company is dedicated to fostering an inclusive environment where every team member’s contribution is valued. Benefits include comprehensive health care, flexible working conditions, and continuous professional development through diversity training and leadership workshops.

Engage in Professional Growth

Career advancement is a cornerstone of employment at Reflexive Concepts. The company supports a trajectory of professional growth through robust training programs, access to global resources, and opportunities to lead. Networking within the industry and participating in global teams allow employees to gain valuable insights and experiences that propel their careers forward.

Innovative Work Environment

Reflexive Concepts is at the forefront of technological advancement and industry innovation. Employees are encouraged to push the boundaries of what is possible, bringing fresh ideas and perspectives to their work. The collaborative atmosphere fosters a sense of community and drives collective success.

Join the Team

Reflexive Concepts is hiring! Search open positions that align with your skills and interests. The company looks for passionate, curious, and solution-driven team players. Prepare your resume, sharpen your interview skills, and get ready to embark on a rewarding career path with Reflexive Concepts.

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Learn more about Reflexive Concepts
Size
11 employees
Industry

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