TeleTech

Digital Transformation Manager

TeleTech$86K — $198K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of project or program management experience
  • Experience leading cross-functional teams on digital initiatives
  • Proven track record in supporting strategic initiatives and advisory boards
  • Familiarity with full lifecycle execution management
  • Leadership experience in digital transformation programs
  • Ability to obtain a Secret clearance
  • Master's degree required

Responsibilities

  • Design and implement IT programs aligned with corporate strategy
  • Innovate solutions to complex digital transformation challenges
  • Mentor and supervise team members effectively
  • Maintain strategic oversight of multi-disciplinary projects
  • Collaborate with cross-functional teams to drive IT initiatives

Benefits

  • Comprehensive health, life, and disability insurance
  • Retirement benefits and financial services
  • Paid leave and work-life balance programs
  • Tuition assistance and professional development opportunities
  • Recognition awards for outstanding performance
Full Job Description
Digital Transformation Manager
The Opportunity:

Design, implement, and maintain strategic, multi-disciplinary IT programs in support of corporate strategy. Apply advanced consulting skills and extensive technical expertise, including full industry knowledge. Develop innovative solutions to complex problems. Work without considerable direction, and mentor and supervise team members.

You Have:
  • 8+ years of experience in project or program management
  • Experience leading cross-functional teams with digital elements
  • Experience supporting strategic initiatives and advisory boards
  • Experience with full lifecycle execution management
  • Experience leading programs that support digital transformation efforts
  • Ability to obtain a Secret clearance
  • Master's degree


Nice If You Have:
  • Experience working with DoW clients
  • Ability to lead a geographically dispersed team
  • Secret clearance


Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $86,800.00 to $198,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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