Bath & Body Works

Digital Product Owner (SEO/GEO & Experience Performance

Bath & Body Works$90K — $120K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of experience in digital operations and agile product management with increasing responsibility
  • 3+ years of Agile SDLC experience
  • Strong understanding of technical SEO and digital performance optimization
  • Experience with web/app performance metrics including Core Web Vitals
  • Effective leadership and collaboration skills with experience leading teams
  • Familiarity with modern SEO tools and performance monitoring solutions
  • Experience in e-commerce or retail environments, with a focus on SEO and digital discoverability

Responsibilities

  • Own and drive the SEO/GEO strategy and roadmap for digital properties
  • Serve as the primary contact for SEO and performance vendors, providing expertise
  • Define and prioritize SEO-related technical requirements and strategies
  • Collaborate with content and marketing teams to optimize commerce-driven experiences
  • Monitor digital performance and identify issues affecting customer experience
  • Define and track key performance indicators related to discoverability and engagement
  • Champion continuous improvement of operational processes and standards

Benefits

  • Comprehensive medical, dental, vision, and pharmacy coverage
  • 401k with company match and stock purchase options
  • No-cost mental health support through the Employee Assistance Program
  • Paid time off, parental leave, and family support programs
  • Tuition reimbursement and scholarship opportunities
  • 40% merchandise discount for employees
Full Job Description
The Digital Product Owner (PO) is a manager-level role responsible for collaborating with cross-functional partners to deliver scalable digital capabilities aligned with business goals and customer needs. Acting as a "first among equals," the PO leads the Product Team by fostering collaboration between Product Management, UX Design, Engineering, Analytics, and Operations, while maintaining relationships with internal and external partners.

We are seeking a strategic SEO/GEO leader to own and evolve Bath & Body Works' organic search, generative search, and digital discoverability strategy across web and app experiences. This role combines deep technical SEO expertise with product management, analytics, and cross-functional leadership to find opportunities, shape the roadmap, and drive measurable growth through improved discoverability, traffic acquisition, and digital experience performance.

Responsibilities
• Own and drive the SEO/GEO strategy, vision, roadmap, and backlog for Bath & Body Works' digital properties, proactively finding opportunities to improve discoverability, traffic acquisition, and customer engagement while ensuring alignment with business goals and customer needs. In addition owning and prioritizing initiatives related to site and app performance, including Core Web Vitals, page load speed, front-end stability, latency reduction, and digital experience reliability.
• Serve as the primary point of contact for external SEO, GEO, and performance vendors, ensuring platform capabilities and investments are fully leveraged, this includes serving as the subject matter expert for technical SEO, GEO, and Local Search, providing strategic guidance and recommendations to improve visibility across traditional search engines, generative search platforms, app stores, and emerging AI-driven discovery channels.
• Define and prioritize requirements related to metadata, structured data/schema, crawl-ability, indexing, URL strategy, redirects, and internal linking to improve organic visibility and preserve SEO equity.
• Partner with content, merchandising, and marketing teams to support optimization of commerce-driving experiences, including Product Listing Pages (PLPs), Store Listing Pages, and key customer entry points. In addition to collaborating across agile product teams to advocate for and prioritize technical SEO, GEO, and performance-related enhancements within shared roadmaps and backlogs.
• Act as the primary owner for digital performance monitoring capabilities and tooling (including Datadog RUM and related monitoring solutions) to identify customer-impacting issues, JavaScript errors, and performance bottlenecks.
• Define, track, and communicate key performance indicators related to discoverability, traffic acquisition, customer engagement, search rankings, Core Web Vitals, and digital experience health.
• Be responsible for the technical roadmap for web-to-app connectivity, including deep linking, universal linking, app indexing, and seamless moves between search, web, and native app experiences.
• Own technical pathing strategies, including redirects, canonicalization, and CDN-level traffic routing logic to support discoverability, customer experience, and platform resiliency.
• Leverage analytics, experimentation, and A/B testing to measure impact, validate opportunities, and support continuous optimization.
• Work closely with Engineering teams to understand technical tradeoffs, dependencies, and modernization opportunities while supporting agile delivery through consistent participation in ceremonies and planning activities.
• Continuously evolve operational processes, governance, and standards to improve speed, quality, agility, scalability, and platform sustainability.
• Stay informed on emerging industry trends, technologies, and standard processes related to SEO, GEO, AI-driven discovery, digital performance, and customer acquisition.
• Champion strong agile rigor and inspire continuous improvement through the use of agile metrics, delivery insights, and operational clarity.
• Support platform stability and operational integrity through issue triage, defect prioritization, and coordination during high-impact customer events.
• 7+ years of proven experience, with increasing scope of responsibility, in digital operations, agile product management including 3+ years Agile SDLC experience, digital experience, MarTech, e-commerce, SEO, analytics, or related functions
• 5+ years effectively leading teams or directly leading associates, including hiring, developing, motivating, and advising priorities
• Strong understanding of technical SEO principles, digital performance optimization, and customer acquisition strategies with the ability to translate complex concepts into actionable business requirements
• Experience working with web/app performance metrics and monitoring tools, including Core Web Vitals and Real User Monitoring (RUM) platforms in addition to partnering with Engineering, Analytics, UX, Content and Marketing teams in fast-paced agile environments
• Strong leadership, communication, collaboration, relationship-building skills, and analytical mentality with experience in using data and experimentation to drive decision-making
• Experience working with and leading third-party vendors and platform partners
• Agency background or multi-brand in-house experience aligning SEO, GEO, paid search, paid media, creator partnerships, earned media, and editorial seeding as a unified search and discovery strategy
• Experience working within retail, direct-to-consumer, e-commerce, or advising environments in addition to support enterprise SEO, GEO, Local Search, or digital discoverability initiatives
• Familiarity with modern SEO and performance tooling (Google Search Console, Screaming Frog, Conductor, Datadog, Lighthouse, etc.)
• Experience with A/B testing and experimentation platforms and supporting native app ecosystems, app indexing, deep linking or universal linking
• Experience with CDN technologies, traffic routing, redirect management, or edge delivery concepts in addition to experience working with headless commerce, composable architectures or modern front-end frameworks
• Strong organizational and prioritization skills with the ability to handle competing priorities across multiple teams

Education
• Bachelor's degree in Business, Technology, Marketing, Engineering, or related field
• Certifications related to Product Management, SEO, Analytics, Agile, or Digital Performance are a plus
• Jira and/or Confluence experience preferred

Core Competencies

  • Lead with Curiosity & Humility
  • Build High Performing Teams for Today & Tomorrow
  • Influence & Inspire with Vision & Purpose
  • Observe, Engage & Connect
  • Strive to Achieve Operational Excellence
  • Deliver Business Results


Benefits

Bath & Body Works associates are the heart of our business. That's why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include:

  • Robust medical, pharmacy, dental and vision coverage. Plus, access to our onsite wellness center and pharmacy located at the Columbus, OH home office.
  • 401k with company match and Associate Stock Purchase with discount
  • No-cost mental health and wellbeing support through our Employee Assistance Program (EAP)
  • Opportunity for paid time off and paid parental leave. Plus, access to family and lifestyle programs including a family building benefit, childcare discounts, and home, auto and pet insurance.
  • Tuition reimbursement and scholarship opportunities for post-secondary education programs
  • 40% merchandise discount and gratis that encourages you to come back to your senses!


Visit bbwbenefits.com for more details.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

About Bath & Body Works

Bath & Body Works is a specialty retailer and a go-to place for gifts and goodies that delight customers. It offers a range of exclusive fragrances for the body and home like body lotion and body cream, body wash, hand soap, and fine fragrance mist. Bath & Body Works was founded in 1990 and is headquartered in Columbus, Ohio.

Bath & Body Works Careers

There has never been a more exciting time to join our vibrant team at Bath & Body Works—the leader in personal care and home fragrance products. Work You’ll Do Join Bath & Body Works' top-tier team to assist some of the most dedicated professionals in retail master their career paths within our dynamic company. Transform your professional life and grow with a brand that values innovation, leadership, and a commitment to quality and customer satisfaction. Lead with Confidence Step into a role that places you at the forefront of the retail industry, where your skills in customer engagement and product expertise meet innovation and exceptional leadership. Bath & Body Works offers a unique position in the marketplace that encourages professional growth and development in a culture enriched with diversity and inclusion. Engage with a Passionate Team Work alongside a dedicated team of professionals who are enthusiastic about making a difference in both the company and the community. Our team at Bath & Body Works counts over 20,000 committed individuals who thrive in a fast-paced, innovative environment where every day brings new challenges and opportunities. Introducing the Bath & Body Works Professional Growth Path We are committed to fostering a market-leading team that helps drive our company forward through strategic innovation and rigorous leadership training. Our focus on creating a supportive and inclusive culture allows every team member to explore their potential and achieve their professional goals. Innovate and Inspire Join the largest group of retail experts dedicated to revolutionizing the shopping experience through a blend of industry expertise, customer interaction, and innovative leadership. Deliver targeted solutions and create memorable experiences for our customers through your unique skills and creativity. Be Part of Our Growth Story Engage in a wide range of job opportunities that span across various functions and levels. Harness the unparalleled capabilities, extensive training, and robust support system of Bath & Body Works to future-proof your career in the retail industry. Explore Career Opportunities From part-time associates to full-time leadership positions, Bath & Body Works offers a variety of roles suitable for anyone looking to start or advance their career in retail. Our commitment to internal promotion and leadership development ensures that your career journey will be fruitful and rewarding. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players ready to take their career to the next level. SEARCH BATH & BODY WORKS JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Bath & Body Works.
Learn more about Bath & Body Works
Size
40,000 employees
Market Cap
$9.2 billion
Industry
Founded
1990
5 Year Trend
-8.9%
NASDAQ

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