Carrier Global Corporation

Digital Product Manager

Carrier Global Corporation$96K — $192K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in a product management role
  • 1+ year in a leadership or supervisory position
  • Bachelor's degree
  • Proficiency with standard software tools (Jira, Confluence, MS Office)
  • Experience managing APIs for enterprise customers and SaaS digital platforms
  • Excellent communication and organizational skills

Responsibilities

  • Manage the product roadmap for CST Digital platforms
  • Drive the execution of product roadmap with cross-functional teams
  • Identify customer needs through focus groups and research
  • Collaborate to create product backlog incorporating feedback
  • Engage in Agile methodology during product development

Benefits

  • Health Care Benefits: Medical, Dental, Vision; Wellness incentives
  • Retirement Benefits
  • Paid vacation days, sick days, personal leave, and holidays
  • Short-term and long-term disability
  • Life Insurance and Accidental Death and Dismemberment
  • Tuition Assistance
Full Job Description
About This Role
  • Manage the product roadmap for the CST Digital platforms
  • Manage the prioritization of product backlog working with business stakeholders
  • Drive the execution of product roadmap working with cross-functional groups
  • Perform the market research for the product line and ensure product gaps are addressed using competitive analysis from time to time.
  • Define the overall product strategy to drive innovation and growth for CST


Key Responsibilities:
  • Identify customer needs through workshops, focus groups, and research initiatives; share insights with key stakeholders and development professionals.
  • Define the product backlog by incorporating feedback from customer requirements, business stakeholders, marketing teams, and customer feedback loops.
  • Create epics, user stories, and acceptance criteria to establish product requirements, and refine stories for Lynx API with the product development team.
  • Actively engage in the Agile methodology framework for product development and participate in Sprint planning and Scrum ceremonies associated with quarterly PI planning.
  • Utilize a prioritization framework to organize the product backlog
  • Collaborate with Product Development, Design, QA, stakeholders, and other business teams to ensure the delivery of quality product features for Lynx
  • Partner with Architecture and Design teams to address customer needs and develop technically feasible solutions.
  • Collect customer feedback to evolve and iterate on Lynx Fleet and Lynx API products.
  • Remain involved in all stages of the Lynx product life cycle, defining and implementing refinements and upgrades to enhance product offering.
  • Triage and prioritize bugs or incidents to ensure product quality, working closely with Support and Development teams.
  • Drive product features for Lynx to meet the needs of Lynx customers.
  • Define key metrics to drive Lynx product adoption in alignment with the product vision and monitor product metrics and user feedback for continuous improvement.
  • Document product release notes, product announcements, feature specifications, and user guides for customers and support teams.
  • Oversee the Lynx documentation, portal experience, and self-service integration and onboarding guides to improve customer adoption.
  • Define and refine API standards, versioning, rate limiting, and access control policies.
  • Work closely with engineers to ensure the platform and APIs are well-architected, secure, and performant.
  • Lead monetization strategies and pricing models for enterprise customers.
  • Ensure seamless integration of APIs with customers, partners, data platforms, and third-party applications.
  • This position is Hybrid and will require 2 days / week working in the office.


Required Qualifications:
  • 5+ years in a product management role
  • 1+ year in a leadership or supervisory position
  • Bachelor's degree


Preferred Qualifications:
  • Proficiency with standard software tools (Jira, Confluence, MS Office) and platforms
  • Experience managing APIs for enterprise customers and SaaS digital platforms
  • Hands-on experience with the API development lifecycle, versioning, and best practices
  • Experience managing IoT and telematics SaaS platforms within the transportation industry
  • Practical experience with API gateways, API Developer portals, and API documentation tools
  • Degree in business, computer science, or a related technical field
  • Excellent communication and organizational skills
  • Over 5 years managing software project requirements and development using Agile methodology
  • Ability to work from the Atlanta office at least 2-3 days per week in a hybrid model


Pay Range
The annual salary for this position is between $96,000.00 - $192,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.

Other Compensation
This position is entitled to short-term cash incentives, subject to plan requirements.

Benefits

Employees are eligible for benefits, including:
  • Health Care Benefits: Medical, Dental, Vision; Wellness incentives
  • Retirement Benefits
  • Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
  • Disability: Short-term and long-term disability
  • Life Insurance and Accidental Death and Dismemberment
  • Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
  • Tuition Assistance


To learn more about our benefits offering, please click here Work with us | Carrier CorporateThe specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.

Application Deadline
Applications will be accepted for at least 3 days from Job Posting Date: 5 August 2026

Job Applicant's Privacy Notice

Please click on the link to review the Job Applicant Privacy Notice.

Use of AI

Technology-enabled tools may support parts of the recruitment process, with oversight by people.

About Carrier Global Corporation

Carrier is the provider of intelligent climate and energy solutions.

Carrier Global Corporation Careers

There has never been a more exciting time to explore job opportunities at Carrier Global Corporation, a leader in innovative climate, security, and building automation technologies. Join our global team of professionals and be at the forefront of industry and technology. Work You’ll Do Embark on a career with Carrier Global Corporation and contribute to a sustainable, safe, and intelligent future. Our diverse team of experts is dedicated to pioneering advancements in climate control, fire safety, and security solutions that make modern living possible. Transform industries and communities with your expertise, innovation, and leadership. At Carrier, you are positioned uniquely at the nexus of technology, sustainability, and global reach. Engage with a worldwide network of professionals to help clients and communities navigate through challenges with cutting-edge solutions. Collaborate with over 53,000 employees around the globe, all united in delivering excellence and innovation in our field. Carrier Global Corporation Professional Growth and Opportunities We are committed to fostering professional growth and career advancement. Carrier offers a wide range of job opportunities, from internships to leadership positions, each providing a path to meaningful impact. Do Innovative Work Join our expansive team of dedicated professionals at the intersection of technology, sustainability, and global service. Carrier empowers you to innovate and lead in your field, supported by a culture that values diversity and dynamic thinking. Deliver targeted solutions and drive transformation in the industry with a depth of knowledge and a breadth of resources unmatched in our field. Be Part of a Great Team Work with cutting-edge technology and leverage the comprehensive capabilities of a global leader. Our team’s collaborative efforts result in smarter, safer buildings and more efficient, secure environments. Future-Proof Your Career Advance your career with Carrier’s extensive support, including professional development, diversity training, and certification opportunities. Your growth is limitless, propelled by your ambition and our collective mission. Explore Discover how Carrier is leading the way in digital transformation and sustainable innovation. See how our solutions are shaping the future of industries and enhancing quality of life globally. Carrier Global Corporation Employment Culture Our culture thrives on intellectual curiosity, cognitive diversity, and bringing your whole self to work. We believe in leadership that fosters personal and professional growth, creating a workplace where all can thrive. Stay Connected Join Our Team Search for open positions that match your skills and interests. We value passionate, curious, and solution-driven team players. Explore our job opportunities and find where you can make a difference at Carrier. Keep Up to Date Stay informed with career tips, insider perspectives, and industry-leading insights—all from the people who work here. Our careers blog is your go-to resource for everything from resume tips to interview preparation. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Carrier Global Corporation.
Learn more about Carrier Global Corporation
Size
53,000 employees
Market Cap
$34.9 billion
Industry
Net Income
$1.9 billion
Revenue
$17.4 billion

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