Digital Product Management- Expert

Allstate Insurance Company

$120K — $193K *
US-AnywhereRemote in Illinois, US
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of experience in product management, preferably in digital products or insurance
  • Strong understanding of customer relationship management (CRM) and customer-centric strategies
  • Proficient in business case analyses and product roadmapping techniques
  • Expertise in using systems thinking to solve complex problems
  • Validated experience in applying voice of the customer (VOC) practices

Responsibilities

  • Create and implement product strategy for Allstate's digital portfolio
  • Utilize customer insights and market data to inform decisions
  • Conduct discovery and testing to validate product hypotheses
  • Break down complex problems and prioritize tasks for the team
  • Establish metrics to evaluate product success and strategy effectiveness
  • Act as the customer advocate by engaging regularly with users
  • Manage product backlog and ensure proactive stakeholder communication and feedback
  • Mentor team members in collaboration, research, measurement, and product rollout

Benefits

  • Comprehensive technology setup for remote work including laptop and monitors
  • Monthly connectivity reimbursement for work-from-home employees
  • Opportunity for personal and professional growth through mentorship
  • Dynamic work environment fostering innovation in digital product management
Full Job Description
Job Description
The Digital Product Management- Expert is responsible for defining, delivering, and managing the lifecycle of one or more products in Allstate's growing product portfolio. This individual manages strategic product vision, product discovery, roadmaps, and backlog to maximize the customer and enterprise value provided by their product. Successful Product Managers help to identify assumptions and validate those assumptions using product discovery techniques. This individual is also responsible for working closely with key stakeholders and partners, ensuring the successful definition and execution of go-to market and communications strategies for their products.

Key Responsibilities
• Create, drive and execute product strategy for one or more products in our growing digital product portfolio.
• Use customer feedback, detailed market analysis, and data gathering to make decisions about product strategy.
• Engage in discovery/test & learn activities to quickly validate assumptions and product direction.
• Decompose complex problems into smaller manageable tasks by creating and prioritizing a backlog for the Product Team.
• Define and manage metrics to measure the success of your efforts and to inform the overall product strategy.
• Be recognized as the voice of the customer"; invest significant time with current and potential customers to understand their needs & habits."
• Manage the product backlog, create an effective vision and provide timely stakeholder feedback on development iterations.
• Coach and mentor members of the team as well as members of the cross-functional development organization on how to collaborate and conduct idea generation, consumer research, test design and execution, measurement, product implementation, customer interactions and roll out.

Experience
• 7 or more years of experience (Preferred)

Supervisory Responsibilities
• This job does not have supervisory duties.

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Skills
Business Case Analyses, Customer Centric Focus, Customer Relationship Management (CRM), Digital Products, Insurance, Prioritization, Product Direction, Product Management, Product Roadmapping, Product Strategies, Product Vision, Systems Thinking, Voice of the Customer (VOC)

Compensation
Compensation offered for this role is 120,000.00 - 193,725.00 annually and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

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