DIGITAL OPERATIONS SPECIALIST, 2210, GS-7/9/11/12, WASHINGTON FIELD OFFICE | NORTHERN VIRGINIA RESIDENT AGENCY (FBI ONLY)

FBI

• $58K — $133K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Must be a current, permanent FBI employee
  • Ability to obtain SCI clearance
  • Valid driver's license required
  • Some travel may be necessary
  • Completion of mandatory 10 week training at Redstone Arsenal within first year of employment

Responsibilities

  • Plan and complete assignments following established policies and procedures
  • Establish and maintain working relationships with stakeholders for information exchange
  • Communicate and provide training through reports and briefings
  • Utilize hardware and software to collect and preserve digital evidence
  • Provide onsite technical guidance as a Subject Matter Expert

Benefits

  • Relocation incentive of up to 20% available for eligible employees
  • Full-time permanent position
  • Professional development through mandatory training
  • Opportunity for growth with performance-based promotions
  • Collaborative work environment with internal and external stakeholders
Full Job Description
Job Opening: 67023
Opening Date: August 13, 2026
Closing Date: September 3, 2026 at 11:59 p.m. (ET)
Job Title Digital Operations Specialist, GS-7/9/11/12 Full Performance Level GS-12 Division Washington Field Office | Northern Virginia Resident Agency Location Manassas, VA Working Hours May vary based on the needs of the Division. Job Type Full Time/Permanent Who May Apply Current, permanent FBI employees Number of Positions Available 1 Questions HRS Crystal Gissy / [email protected] Salary GS-7: $58,193.00 - $75,653.00 (SSRT 999C)
GS-9: $70,623.00 - $91,815.00
GS-11: $85,447.00 - $111,087.00
GS-12: $102,415.00 - $133,142.00
For eligible current federal employees, a relocation incentive of up to 20% is available. Eligibility for a relocation incentive requires proof of a change in residence and an assignment at a worksite in a different geographic area greater than or equal to 50 miles from the prior worksite. Employees must sign a written service agreement completing a specified period of employment with the FBI at the new duty station. Recruitment and relocation incentives cannot be combined.
Additional selections may be made from this announcement to fill positions within the same division when the position includes substantially the same duties, responsibilities, and qualifications.
KEY REQUIREMENTS
  • Must be a current, permanent FBI employee
  • Must be able to obtain an SCI clearance
  • Must have (or be able to obtain) a valid driver's license
  • Some travel may be required
  • Selectee will be required to successfully complete a mandatory 10 week Digital Operations Specialist Training at Redstone Arsenal in Huntsville, AL within the first year of employment.
MAJOR DUTIES
  • Plans and completes assignments while adhering to established instructions, policies, practices, and procedures.
  • Establishes and maintains working relationships with internal and external stakeholders to exchange information, provide recommendations, and provide analytical support.
  • Communicates with others to provide training while preparing and presenting reports and briefings.
  • Utilizes computer related hardware and software to collect, examine, preserve, and duplicate digital evidence while adhering to all legal authorities, policies, and guidelines.
  • Provide onsite technical guidance as a Subject Matter Expert by troubleshooting errors and problems in order to retrieve data/digital evidence, ensuring proper policies and procedures are followed, preventing data loss and equipment damage.
QUALIFICATIONS & EVALUATIONS
Please ensure that your specialized experience and requirements are clearly identifiable in your resume. Your application will be evaluated using the FBI's Candidate Rating Procedures. Your resume and supporting documents will be reviewed to verify that you meet the job qualifications listed in this announcement. Applicants must meet the qualification requirements by the closing date of this announcement.
If you are found minimally qualified, your application will move forward to additional phases of the review process.
The first five competencies will be used in a Structured Resume Review to objectively evaluate applicant resumes. Do not provide a separate narrative written statement. Rather you must describe in your resume how your past work experience demonstrates that you possess the competencies identified below. Your resume should demonstrate that you possess the following competencies.
All applicants will be rated on the following Competencies:
  • Analytic Thinking
  • Data Analysis
  • Interpersonal Ability
  • Problem Solving/Judgment
  • Technology Application
  • Communication
Specialized Experience (SE)
GS-7: Applicant must possess at least one (1) year of SE equivalent to the GS-5 grade level. SE is defined as follows:
  • Applied established policies and procedures involving the collection and preparation of technical data and/or digital evidence.
  • Provided routine guidance to internal colleagues on performing analysis and review of technical data and/or digital evidence.
  • Communicated orally, in writing, and through reports, briefings, and other methods of information exchange on matters involving technical data and/or digital evidence.
  • Utilized computer related hardware and software to collect, examine, and preserve technical data while adhering to all legal authorities, policies, and guidelines.
GS-9: Applicant must possess at least one (1) year of SE equivalent to the GS-7 grade level. SE is defined as follows:
  • Planned and completed assignments involving digital evidence and/or technical data while adhering to established instructions, policies, practices, and procedures.
  • Established and maintained working relationships with internal and external stakeholders to exchange information, provide recommendations and analytical support on matters related to technical data and/or digital evidence.
  • Communicated orally, in writing, and through reports, briefings, formal/informal training sessions, and other methods of information exchange on matters involving technical data and/or digital evidence.
  • Utilized computer related hardware and software to collect, examine, preserve, and duplicate technical data and/or digital evidence while adhering to all legal authorities, policies, and guidelines.
  • Troubleshot errors and identified problems retrieving technical data and/or digital evidence.
GS-11: Applicant must possess at least one (1) year of SE equivalent to the GS-9 grade level. SE is defined as follows:
  • Planned, interpreted, and refined the methods and technologies used to retrieve technical data and/or digital evidence to support digital operations.
  • Established and maintained working relationships with internal and external stakeholders to exchange information, provide guidance, and recommend new procedures and techniques to better support digital operations.
  • Communicated orally, in writing, and through reports, briefings, formal/informal training sessions, and other methods of information exchange on matters involving technical data and/or digital evidence.
  • Utilized computer related hardware and software to identify, collect, examine, preserve, and duplicate technical data and/or digital evidence while adhering to all legal authorities, policies, and guidelines.
  • Troubleshot errors and problems retrieving technical data and/or digital evidence ensuring proper policies and procedures are followed to prevent data loss and equipment damage.
  • Provided onsite technical guidance as a Subject Matter Expert.
GS-12: Applicant must possess at least one (1) year of SE equivalent to the GS-11 grade level. SE is defined as follows:
  • Initiated, established and maintained working relationships with internal and external stakeholders to enhance information sharing and collaboration.
  • Communicated orally, in writing, and through reports, briefings, formal training sessions, and other methods of information exchange on matters involving technical data and/or digital evidence.
  • Utilized a variety of digital services and digital data storage systems to include equipment, processes, operating systems, software, programs, storage devices, and other digital operations products to extract technical data from complex digital devices.
  • Identified, troubleshot, and corrected complex errors and problems retrieving technical data and/or digital evidence ensuring proper policies and procedures are followed to prevent data loss and equipment damage.
  • Provided onsite technical guidance as a Subject Matter Expert.
  • Established and maintained effective internal quality controls over search and retrieval methods to safeguard the collection of technical data and/or digital evidence and comply with appropriate laws and regulations.
Education
All degrees must be from an accredited college or university. Education may be substituted for specialized experience as follows:
GS-7: Applicant must have a bachelor's degree with superior academic achievement or one (1) full year of graduate level education. Superior academic achievement is the completion of all the requirements of a bachelor's degree from an accredited college or university, which is based on (1) class standing, (2) grade-point average of 3.0 or higher as recorded on an official transcript, or as based on courses completed during the final two years of the curriculum, or (3) honor society membership.
GS-9: Applicant must have a master's or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to such a degree or LL.B. or J.D., if related.
GS-11: Applicant must have a Ph.D. OR equivalent doctoral degree OR 3 full years of progressively higher-level graduate education leading to such a degree OR LL.M., if related.
GS-12: Education may not be substituted for SE at this grade level.
Degrees must be in one of the following fields: computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management OR a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems, or networks.
Education completed in foreign colleges or universities may be used to meet the above requirements provided you can show foreign education is comparable to that received in an accredited educational institution in the United States.
HOW TO APPLY
For detailed instructions related to applying, uploading documents, withdrawing an application or updating your application, please review instructions on How to Apply . If applying online is a hardship, please use the contact information listed in the vacancy announcement prior to the closing date for assistance.
REQUIRED DOCUMENTS
To apply to this position, interested applicants must provide a complete application package by the closing date which includes:
  1. Utilizing the Resume Builder, outline your relevant work experience and associated start and end dates. Uploaded resumes will not be reviewed or used for qualification purposes.
  2. Other supporting documents (if applicable):
    • College transcripts, if qualifying based on education or if there is a positive education requirement
    • Memorandum for Record (MFR): Work performed outside assigned duties (that would not normally be documented on a SF-50, i. e., back-up duties), has to be documented in detail by an immediate supervisor in order to receive full credit for amount of time worked in that position. If no documentation is furnished no credit will be given for time worked in that position. The following notations must be specified in the documentation:
      • Percent of time worked in the particular position (cannot conflict with main duties)
      • The month/year work began
        Frequency worked (i.e., daily, monthly, etc.)
      • Specific duties performed
Attach the Memorandum for Record to your application in the "Cover Letters and Attachments" section of My Career Tools on the Careers Home page. Please upload the attachment as type "Other."
While applicants might see these documents in their profile, HR Specialists may be unable to access them. Therefore, all applicants MUST upload another copy to ensure that staffing units can review the complete application.
Please note: Failure to provide the necessary and relevant information required by this vacancy announcement may disqualify you from consideration. Incomplete applications will not be supplemented with additional requests for information; your application will be evaluated solely on the information you submit. You must complete the application process and submit all required documents by 11:59 p.m. (ET) on the announcement's closing date.
WHAT TO EXPECT NEXT
Once your complete application is received, we will conduct an evaluation of your qualifications and determine your ranking. The Most Competitive candidates will be referred to the hiring manager for further consideration and possible interview. You will be notified of your status throughout the process.
ADDITIONAL INFORMATION
  • Positions with fitness for duty requirements or those that require international travel may require proof of certain vaccinations.
  • Management may select at any grade for which this position has been announced.
  • Identification of promotion potential in this announcement does not constitute a commitment or an obligation on the part of management to promote the employee selected at some future date. Promotion will depend upon administrative approval and the continuing need for an actual assignment and performance of higher-level duties.
  • Limited Movement: Policy has been implemented wherein support employees entering a position may be precluded from moving to another position within the Bureau through reassignment or change to a lower grade for a minimum of 12 months. HRD will waive this limited movement policy for qualified employees, who have received an official notification letter that their current position is being relocated due to an organizational restructuring initiative, so those employees can compete for a position elsewhere. Voluntarily leaving a position with a relocation incentive may result in loss of that incentive. Please notate that you have received an official notification letter within your application.
  • Probationary employees are precluded from being considered for all job opportunities until 12-months of their 24-month probationary period has concluded. Probationary employees may be considered for competitive vacancies that are advertised within their respective

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