FedEx

Digital Marketing Principal

FedEx • $96K — $217K *
Collierville, TN 38017In-Person
Business Services
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's Degree in a quantitative business field or closely related technical field.
  • Seven years of relevant work experience in strategy development and market analysis.
  • Experience with transformational strategic assessments.
  • Advanced degrees may substitute for experience, with a related master's equaling two years of experience.
  • Strong quantitative and analytical skills, especially with BI tools and data modeling.

Responsibilities

  • Lead the evaluation of strategic objectives and influence decision-making based on data analytics.
  • Conduct market analysis to predict trends and generate insights from data sources.
  • Develop complex business analyses and guide business case development.
  • Create strategic frameworks for business scenarios and strategic planning.
  • Work with technology experts on the development of digital products and solutions.
  • Develop product specifications and manage implementation processes.
  • Consult with leadership on strategic priorities, providing actionable insights.

Benefits

  • Comprehensive health, dental, and vision insurance.
  • Retirement savings plan with company match.
  • Paid time off and holiday pay.
  • Flexible work model with opportunities for remote work.
  • Employee discounts and wellness programs.
Full Job Description
Job Summary

Provides leadership in the evaluation of strategic objectives, formulation of strategic direction, and influences decision making based on assessment of business trends and data analytics. Responsible for strategy development, program leadership and portfolio management of the Fraud Prevention & Transportation Returns Management organization. This role will play a key role in developing the business strategy, commercial narrative and product roadmap to solve customer problems related to fraud management and reverse logistics.

Essential Functions
  • Plans, organizes, and develops recommendations grounded in deep understanding of the business, industry and market trends, consumer behavior, customer segments, and competitive strategy.
  • Predicts changes in the current market and summarizes insights from proprietary and third-party data and information to create distinctive insights.
  • Develops and implements complex business analyses, manages business case development, and business-at-risk assessments. Develops research methodologies to understand key strategic issues, identifies data sources (internal and external) and develops complex opportunity models using statistical and business intelligence (BI) tools.
  • Develops strategic frameworks and manages processes to build business scenarios using strategic thinking and decision science analysis.
  • Develops strategic planning for market analysis, product analysis, product trends, revenue performance and customer experience management.
  • Works in a leadership capacity with technology experts on digital product/technology development.
  • Leads and contributes to development of product specifications, requirements and implementation.
  • Provides a point of view on key strategic issues across major dimensions of the business - commercial, operations, customer segments, technology, etc.
  • Engages with leadership teams/key stakeholders on identified priorities supported with clear fact based recommendations and provides actionable insights to leadership teams to recommend course of action.
  • Provides thought leadership to cross-functional teams working on strategic initiatives and acts as an internal consultant to senior management.
  • Takes responsibilities to manage external consulting engagements with industry experts and takes on coaching and mentoring roles.

Minimum Education

Bachelor's Degree in a quantitative business field or closely related technical specialized field of study.

Minimum Experience
  • Seven (7) years of related work experience.
  • Work experience in functions focused on strategy development, competitive, customer, and industry analysis, market research, analysis of product performance, and support of corporate development/strategic value assessment activities.
  • Experience of supporting strategic assessments that are transformational in nature.
  • More advanced degrees may offset experience requirements. A related master's degree equals two (2) years of experience.

Knowledge, Skills, and Abilities
  • Demonstrated business acumen including understanding the impact of technology trends on business.
  • Strong ability to understand business and customer needs, customer/user experience management, product analysis and technology capabilities.
  • Strong communication and presentation skills, problem structuring and problem solving skills.
  • Strong quantitative and analytical skills, including experience in databases, business intelligence (BI) tools, MS Office products and data modeling.
  • Strong human relations skills.
  • Technical acumen.
  • Demonstrated experience with product management and commercialization practices.
  • Experience leading cross functional initiatives in large matrix organizations and navigating product development processes is a plus.


Preferred Qualifications:

Pay Transparency:

Internal Pay Grade: FEC_E28

National Salary Range: $8,007.29/mo - $18,149.85/mo

Additional Details: Application Criteria: Upload current copy of Resume (Microsoft Word or PDF format only) and answer job screening questionnaire

Domicile and Work Model: The preferred locations for this hybrid position are Memphis, TN, Dallas, TX, and Pittsburgh, PA. However, we will consider candidates based elsewhere within the United States, excluding Alaska, Hawaii, and U.S. territories. Candidates residing within 50 miles of a FedEx campus will be required to work on-site at a FedEx location several times per week.

For details on our comprehensive benefits, click here.

About FedEx

FedEx Careers

Join the FedEx team today and be part of a company known globally not just for its reliable shipping and logistics solutions, but for its commitment to innovation, diversity, and professional growth. At FedEx, we believe in nurturing a culture that values every team member's contribution, fostering an environment where everyone can thrive.

Opportunities Await

Whether you're seeking your first job or looking to advance your career, FedEx offers a range of job opportunities across various functions. From operations to marketing, technology to management, FedEx is hiring talented professionals eager to push boundaries and lead in the logistics industry.

Work You'll Do

At FedEx, every position contributes to our success and reputation as a leader in the global market. Join us and help redefine the future of logistics through innovation and technology. Our team members are not just employees; they are innovators and leaders who are crucial to our continued growth and leadership in the industry.

Explore Our Diverse Career Paths

FedEx provides a platform for professional development like no other. With a multitude of career paths and positions, you can find the perfect match for your skills and ambitions. From hands-on operational roles to corporate positions, FedEx empowers you to find your fit and excel.

Internship Programs

Kickstart your career with a FedEx internship. Gain invaluable experience, build your resume, and develop professional skills that will serve you throughout your career. Our internships offer a real-world glimpse into high-level projects and day-to-day operations, guided by leadership committed to your growth and development.

Benefits and Culture

FedEx is dedicated to supporting our team members with comprehensive benefits designed to enhance your life both inside and outside of work. We promote a culture of health, happiness, and engagement, ensuring that every team member has access to career development, diversity training, and leadership programs that pave the way for advancement and personal fulfillment.

Join Our Community

Being part of FedEx means more than just having a job—it means being part of a supportive community. Our commitment to diversity, equity, and inclusion is integral to our business strategy and critical to our success. We encourage networking and collaboration, which are key to fostering innovation and driving growth.

How to Apply

Ready to advance your career at FedEx? Explore our current job openings, submit your resume, and prepare for an interview where you can showcase your unique skills and passion. Our hiring process is designed to identify and engage individuals who are ready to make a difference.

Stay Connected

Keep up to date with the latest from FedEx Careers by joining our talent network. Receive personalized job alerts and insider tips that can help you navigate your career journey with FedEx. Discover the exciting and rewarding opportunities that await at FedEx, where every team member is essential to our success.

Search FedEx Jobs

Find the position that aligns with your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with FedEx today and be part of something bigger.

Read Careers Blog

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here.

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Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at FedEx, a company committed to growth, leadership, and innovation.
Learn more about FedEx
Size
228,000 employees
Market Cap
$44.6 billion
Industry
Transportation
Net Income
$2.4 billion
Founded
1973
5 Year Trend
+9.2%
Revenue
$74.7 billion
NASDAQ
FDX
* Ladders Estimates

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