Position Summary Position Summary:The Digital and IT Analyst defines, configures, tests, trains and supports business-related information technology requirements and systems. Leads limited scope
projects using information technology to enable business improvement and perform critical analysis under limited supervision.
Responsibilities Essential Functions:Provides analytical advice and direction for application and technology that impacts business operations;
Understands how applications and technologies impact the business
Analyze and apply Enterprise data to make recommendations / modifications to streamline & simplify
processes while reducing operating costs
Develops and deploys appropriate Digital and Information Technology solutions
Establishes and develops procedures for proper utilization of Digital and IT technology
Develops and delivers training to support process changes and new technology introductions
Evaluates and modifies existing technology to allow for changes in business requirements or equipment
configurations
Overnight travel to remote locations to assist in the implementation of technical solutions as needed
Provide after-hour technical support as needed
Assist in training and mentoring new team members
This position may be assigned (but is not limited to) one of the following key information technology disciplines and/or services:
- Application Programming
- Software Support
- Database Administration
- Endpoint Support
- LAN/WAN Support
- Help Desk
- Engineering Systems
- IT Security
- Cloud Technologies (Azure or related)
- Disaster Recovery/Business Continuity Systems
- VMWare
- Commvault Backup Strategy
- Microsoft Teams Rooms and Collaboration Systems
- Business Systems (MSS, JDE, SAP or other related technology)
Qualifications Qualifications:• Bachelor's degree in computer science, information systems, or related area (or international equivalent)
• 5+ years related IT experience
• Proficient in Microsoft Office 365 tools
- Proficient in Microsoft Windows Operating Systems
• Excellent written and verbal communication and collaboration skills
• Demonstrated leadership aptitude, technical aptitude, learning agility, and adaptability
• Strong interpersonal skills, relates well with all levels of the organization
• Ability to establish own priorities and adapt to changing priorities
- Knowledge of Cloud technologies
- Superior customer service skills
• Demonstrates ability to manage projects using project management methodologies
