The AES Corporation

Digital Customer Experience Product Owner

The AES Corporation • $90K — $120K *
Indianapolis, IN 46227In-Person
Consumer Technology
Less than 5 years of experience
Reposted Today
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Job Overview by Ladders

Qualifications

  • BA or BS with 3-5 years of relevant technical experience.
  • Proven track record of managing complex, multi-supplier software development programs.
  • Experience with online and mobile app design, programming, and data structures.
  • Strong project and budget management skills; PMP certification desired or willing to pursue certification.
  • Demonstrated curiosity, creativity, and analytic ability; strong problem-solving focus.

Responsibilities

  • Drives integrated application development to enhance digital customer experience.
  • Creates and communicates project plans while engaging key organizational stakeholders.
  • Leads technical resources in system design, development, and enhancement efforts.
  • Tracks application and project timelines, milestones, and resources with agile and waterfall methodologies.
  • Acts as a trusted advisor to leadership, identifying opportunities and mitigating risks.
  • Standardizes application and project schedule/financial tracking methods.
  • Supports financial reporting, including budget forecasting and strategic planning.
  • Manages large projects with multiple teams to ensure project goal completion.
  • Fosters collaborations across the organization for integrated project objectives.
  • Ensures quality assurance for all work executed.

Benefits

  • Flexible work environment with opportunities for remote work.
  • Professional development support including PMP certification.
  • Collaborative team culture focused on innovation and problem-solving.
  • Health and wellness programs to support employee well-being.
  • Access to cutting-edge tools and technologies for project execution.
Full Job Description
We are seeking a technically oriented Project Owner to play a pivotal role in creating best-in-class online AI-oriented self-service experiences to support AES' customer experience strategy execution for our US Utility businesses. The Digital Customer Experience Product Owner will possess technical aptitude and business acumen responsible for application development, function backlog, roadmap and associated project planning, scheduling, budgeting, executing, and delivery. Working with key functional stakeholders and other technical resources, the ideal candidate drives the application and project process to implement digital products from vision, through requirements, design, delivery and continuous improvement that enhance customer experience and drive business results.

Responsibilities:

  • Drives development and execution of fully integrated applications to facilitate digital customer experience business strategy, consistent with functional and technical requirements.


  • Creates, maintains, and communicates project plans engaging stakeholders across the organization while aligning and supporting both company and business unit strategies.


  • Drives technical resources in the design, development, testing and enhancement of data and logic systems, including solutions and interfaces.


  • Provides clear application and project tracking of timelines, milestones, and resource management, using agile and waterfall methodologies as applicable.


  • Serves as trusted consultant to leadership, maximizing opportunities and minimizing risks.


  • Develops and administers control methods to standardize application and project schedule/financial tracking processes and tools.


  • Supports financial reporting including accruals, budget forecasting and the strategic financial planning process.


  • Drives large projects with multiple cross-functional teams, fostering a high-performance environment, managing performance driven teams toward completion of project goals.


  • Creates highly collaborative cross-functional partnerships within the AES matrixed organization to influence project direction and ensure integrated plans meet business objectives.


  • Ensures work execution meets or exceeds intended quality assurance requirements.


  • Manage external business or supplier partner relationships.


Qualifications:

  • BA or BS with at least 2-5 years of relevant technical or business experience.


  • Strong desire and drive to create enhanced self-service experiences for AES customers


  • Successful track record of bringing complex, multi-supplier, integrated software development programs to life is desired.


  • Experience with online and mobile app system design, programming, and data structuring.


  • Strong project and budget management skills; PMP desired or willing to work toward certification.


  • Demonstrated high level of curiosity, creative thinking, analytic ability and innovation, operating at strategic and tactical levels; candidate is a self-starter and problem-solver with a focus on driving business outcomes.


  • Excellent written and verbal communication skills; ability to communicate effectively across the organization, from non-technical people through highly technical engineering/development roles to translating business value to executive leaders.


  • Demonstrated ability to build effective internal and external relationships and influence people and teams.


  • Enjoy working in a fast-paced and changing environment; be comfortable with tight deadlines; able to juggle multiple tasks at once; work individually and with teams; proactively identify tasks; strive for excellence - continually aiming to raise the bar; and possess a high level of professionalism.


  • Knowledge of JavaScript, TypeScript, and React Native framework or similar Mobile App Development framework preferred


  • Deep experience with Microsoft Office 365 Suite of business tools including MS Project, TEAMS, PowerPoint, Excel, Word and Power BI.


About The AES Corporation

The AES Corporation Careers

Join the dynamic team at The AES Corporation, a global leader in sustainable energy. We offer unparalleled job opportunities that empower you to leverage your skills and drive innovation in the energy sector. Work You’ll Do At The AES Corporation, you’ll collaborate with a diverse team of experts dedicated to delivering sustainable energy solutions worldwide. Our commitment to leadership in energy innovation means we are constantly seeking individuals who are eager to explore new technologies and push boundaries. Transform the energy industry and contribute to a sustainable future with The AES Corporation. Our culture fosters growth and embraces diversity, ensuring that every team member can thrive professionally and personally. Lead with Impact At The AES Corporation, you’re not just taking a position; you’re joining a movement. Positioned at the forefront of the energy sector, our professionals lead with expertise and a commitment to excellence. Work alongside a global team of professionals who are as passionate about sustainability as they are about creating an inclusive workplace. Our leadership is committed to providing extensive professional development and diversity training to help you grow your career. Introducing The AES Corporation Innovation Hub We are pioneering efforts in sustainable energy with The AES Corporation Innovation Hub. This initiative is designed to harness the collective skills and creativity of our team to drive industry-leading solutions. Do Innovative Work Join the largest group of sustainable energy professionals in the industry—dedicated to innovation, industry expertise, and digital transformation. Deliver targeted solutions through a depth and breadth of knowledge that is unmatched, driving not only the success of The AES Corporation but also the sustainability of our planet. Be Part of a Great Team Engage in meaningful work that challenges you to deliver your best. The AES Corporation offers a supportive environment where teamwork and collaboration are encouraged. Enjoy the benefits of a robust support system, including comprehensive health benefits, retirement plans, and flexible working conditions. Future-Proof Your Career Advance your career with The AES Corporation, where our investment in your professional growth is matched only by our commitment to sustainability. Explore a wide range of career paths and job opportunities, from internships to full-time positions, and benefit from our extensive network and industry connections. Stay Connected Join Our Team Search open positions that match your skills and interests. We are looking for passionate, curious, and innovative team players who are ready to make a difference. SEARCH AES JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at The AES Corporation.
Learn more about The AES Corporation
Size
8,450 employees
Market Cap
$19.2 billion
Industry
Energy & Utilities
Net Income
$46 million
Founded
1981
5 Year Trend
-3%
Revenue
$9.6 billion
NASDAQ
AES
* Ladders Estimates

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