Location: Ogden, Utah
Compensation: $35.00 - $60.00 per hour based on experience
Shift Differential: Additional compensation for evening, overnight, weekend, and holiday shifts
Employment Type: Full-Time
What You'll DoAs a Digital Building Operations Specialist, you will remotely monitor, troubleshoot, and optimize building systems from our advanced operations center.
Responsibilities include:
- Monitor Building Automation Systems (BAS) and facility infrastructure across multiple customer sites
- Analyze alarms and system performance data
- Troubleshoot HVAC, controls, electrical, and facility system issues remotely
- Support Niagara, Metasys, Desigo, Delta Controls, Honeywell, Distech, KMC, Reliable Controls, and other BAS platforms
- Identify operational issues before they become equipment failures
- Utilize Fault Detection & Diagnostics (FDD) and AI-assisted analytics tools
- Coordinate dispatch activities with field service technicians
- Create service tickets and escalation reports
- Support customer communication and incident response activities
- Assist with system health reporting and performance analysis
- Participate in OT cybersecurity monitoring and best practices
- Document findings, recommendations, and corrective actions
Ideal BackgroundsWe are interested in candidates from:
- Building Automation Systems (BAS)
- HVAC Service and Controls
- Data Center Operations
- Facilities Engineering
- Building Engineering
- Industrial Controls
- Energy Management
- Electrical Systems
- Industrial Maintenance
- Military Technical Fields
Preferred Qualifications- 3+ years of experience in HVAC, BAS, facilities operations, controls, electrical, or related technical fields
- Experience troubleshooting mechanical and control systems
- Familiarity with BACnet, Modbus, LonWorks, or other building protocols
- Understanding of HVAC systems, sequences of operation, and controls strategies
- Experience with Niagara, Metasys, Siemens Desigo, Honeywell, Delta, KMC, or similar platforms preferred
- Strong analytical and problem-solving skills
- Excellent written and verbal communication skills
- Ability to work independently while supporting a team environment
- Computer proficiency and comfort using multiple software applications simultaneously
Work EnvironmentUnlike traditional field service positions, this role offers:
- Climate-controlled office environment
- No rooftop work
- No crawl spaces
- Reduced travel requirements
- Advanced technology tools
- Collaborative team atmosphere
- Exposure to cutting-edge smart building technologies
ScheduleKelso operates a 24/7 Digital Operations Center.
Candidates willing to work:
- Evening Shifts
- Overnight Shifts
- Weekend Coverage
will receive priority consideration and shift differential compensation.
