The Goldman Sachs Group, Inc

Digital Advocacy, Asset & Wealth Management, Private Wealth Management

The Goldman Sachs Group, Inc$100K — $120K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years experience in Financial Services, preferably in customer success.
  • Proven relationship-building skills with internal stakeholders and clients.
  • Experience in generating effective AI prompts for productivity.
  • Strong verbal and written communication skills in a team-oriented context.
  • Data-driven approach to tracking success and platform growth.
  • Excellent analytical and problem-solving skills with attention to detail.
  • High accountability and commitment to product quality and timeliness.
  • Self-motivated and able to meet deadlines while maintaining quality.

Responsibilities

  • Drive user engagement and adoption across PWM products, including AI.
  • Develop and execute strategies for socializing new product enhancements.
  • Leverage adoption data and feedback to inform product development.
  • Collect and communicate feedback to Product & Design teams.
  • Coordinate communications ahead of product launches and major updates.
  • Ensure an exceptional experience for clients and advisors.

Benefits

  • Competitive benefits and wellness offerings for full-time and part-time employees working 20+ hours per week.
Full Job Description
Job Description

YOUR IMPACT

As a member of the Digital Advocacy Team within PWM Product, you will be responsible for driving user engagement, as well as driving adoption, across PWM products including AI. You will help develop and execute the strategy for socializing new product uplifts, major product enhancements and AI prompt use cases. You are passionate about enhancing the client and advisor experience through improved platforms and technology. You are a strong verbal and written communicator with an interest in using data to improve engagement with PWM tools.

HOW YOU WILL FULFILL YOUR POTENTIAL
  • Laser focused on Client and Advisor Team needs, to ensure an experience which exceeds expectations.
  • Leverage adoption data and Advisor team feedback to inform product development, incentivize product adoption, and improve training strategy.
  • Collect feedback and communicate it to the Product & Design teams.
  • Responsible for coordinating with Product and Design teams to craft communications ahead of product launches and major uplifts.


SKILLS & EXPERIENCE WE'RE LOOKING FOR
  • 3 - 5 years of work experience in the Financial Services sector, preferably with client-facing customer success.
  • Proven history of building deep relationships across internal stakeholders and clients.
  • Experience generating effective AI prompts for enhanced productivity.
  • Excellent verbal and written communication skills and a desire to work in a team-oriented environment.
  • Ability to track and further success and platform growth using a data-driven approach.
  • Outstanding analytical and problem-solving skills with a strong attention to detail.
  • Demonstrate a high degree of personal accountability, going above and beyond to ensure that products are delivered on time with a high degree of quality.
  • Commitment to excellence and a high level of integrity.
  • Self-motivated, and able to balance quality work while meeting short deadlines.


Benefits
Goldman Sachs is committed to providing our people with valuable and competitive benefits and wellness offerings, as it is a core part of providing a strong overall employee experience. A summary of these offerings, which are generally available to active, non-temporary, full-time and part-time US employees who work at least 20 hours per week, can be found here.

About The Goldman Sachs Group, Inc

The Goldman Sachs Group, Inc. provides investment banking, securities, and investment management services, as well as financial services to corporations, financial institutions, governments, and high-net-worth individuals worldwide. Its Investment Banking segment offers financial advisory services, including advisory assignments concerning mergers and acquisitions, divestitures, corporate defense, risk management, and restructurings and spin-offs; and underwriting services comprising public offerings and private placements of a range of securities, loans, and other financial instruments, and derivative transactions. The company’s Institutional Client Services segment provides client execution services, such as fixed income, currency, and commodities client execution related to making markets in interest rate products, credit products, mortgages, currencies, and commodities; and equities related to making markets in equity products, as well as executes and clears institutional client transactions on stock, options, and futures exchanges. This segment also engages in the securities services business providing financing, securities lending, and other brokerage services to institutional clients, including hedge funds, mutual funds, pension funds, and foundations. Its Investing and Lending segment originates longer-term loans; and invests in debt securities, loans, public and private equity securities, real estate, consolidated investment entities, distressed assets, currencies, commodities, and power generation facilities. The company’s investment management segment provides investment products and services, as well as offers wealth advisory services, including portfolio management and financial counseling, and brokerage and other transaction services.

The Goldman Sachs Group, Inc. Careers

Join the prestigious team at The Goldman Sachs Group, Inc., a global leader in finance and investments, and propel your career to new heights. Our firm is renowned for its commitment to excellence, innovation, and leadership in the financial sector.

Work You’ll Do

At Goldman Sachs, you will be part of a dynamic environment that fosters growth, diversity, and professional development. Engage in transformative projects that redefine the landscape of global finance, driven by a culture of high performance and continuous improvement.

Lead with Innovation and Leadership

Step into a role where your skills will be honed and your leadership capabilities enhanced. The Goldman Sachs Group, Inc. is at the forefront of merging financial expertise with technological innovation, creating a platform for you to lead impactful initiatives.

Join Our Diverse and Inclusive Team

Diversity and inclusion are at the core of our company culture. With employees from various backgrounds, Goldman Sachs thrives on the rich ideas and perspectives that this diversity brings. Here, every team member’s contribution is valued, and every voice is heard.

Explore Job Opportunities and Internships

Whether you’re seeking full-time employment or looking into internship opportunities, Goldman Sachs offers a range of positions that cater to different skills, experiences, and career aspirations. From analyst to executive positions, discover how you can contribute to our legacy of success.

Networking and Professional Growth

Goldman Sachs is not just a workplace. It is a community where you can build lasting relationships with colleagues and industry leaders. Our networking events, mentorship programs, and professional groups foster connections that can accelerate your career trajectory.

Benefits and Career Development

Invest in your future with Goldman Sachs’ unparalleled employee benefits and career development programs. From comprehensive health benefits to personalized career coaching and leadership training, we ensure that our team is equipped for success, both professionally and personally.

Prepare for Your Future

Ready to take the next step? Prepare your resume, sharpen your interview skills, and explore the vast array of job opportunities at The Goldman Sachs Group, Inc. Our hiring process is designed to identify and nurture talent, helping you to achieve your career goals.

Stay Connected

Keep up to date with the latest from Goldman Sachs Careers by subscribing to our job alert emails. Tailor your preferences to receive updates that match your career interests and stay ahead in the competitive financial sector.

Join The Goldman Sachs Group, Inc.

Embark on a rewarding journey with The Goldman Sachs Group, Inc. where your potential is limitless. Explore positions, read about our company culture, and apply today to become part of a team that values growth, leadership, and innovation.

SEARCH GOLDMAN SACHS JOBS

READ CAREERS BLOG

At The Goldman Sachs Group, Inc., your career is just the beginning – it’s an opportunity to excel and lead in the global financial industry. Join us and make your mark!
Learn more about The Goldman Sachs Group, Inc
Size
45,100 employees
Market Cap
$115.8 billion
Industry
Net Income
$9.4 billion
Founded
1869
5 Year Trend
+11.3%
Revenue
$53.4 billion
NASDAQ

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