Tata Consultancy Services

DevOps & Site Reliability Lead-Retail Devops

Tata Consultancy Services$120K — $160K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Strong proficiency in Java full stack development
  • Hands-on experience with Spring Framework
  • Knowledge in RESTful API development
  • Experience with relational databases like Oracle and MySQL
  • Expertise in Microsoft Azure and cloud platforms
  • Advanced competency in Azure DevOps and CI/CD pipelines
  • Leadership experience in Site Reliability Engineering (SRE)

Responsibilities

  • Act as Lead SRE for retail platforms to ensure reliability
  • Define and enforce SRE best practices and models
  • Architect scalable and highly available cloud platforms
  • Lead design and implementation of CI/CD and IaC strategies
  • Establish monitoring and incident prevention systems
  • Oversee major incident management and corrective actions
  • Collaborate with different teams to enhance platform reliability
  • Drive automation initiatives to improve operational efficiency
  • Mentor and guide engineers in SRE and DevOps practices

Benefits

  • Discretionary Annual Incentive
  • Comprehensive Medical Coverage including Dental & Vision
  • Family Support with Maternal & Parental Leaves
  • Insurance Options for Auto, Home, and Identity Theft Protection
  • Convenience benefits including Commuter Benefits and Training Reimbursement
  • Generous Time Off policy including Vacation and Sick Leave
  • Legal and Financial Assistance services including a 401K plan
Full Job Description
Must Have Technical/Functional Skills

Technology and Programming (Expert Level)

  • Strong proficiency in Java full stack developer
  • Object-Oriented programming principles and concepts
  • Hands-on experience with Spring Framework (Spring Boot, Spring MVC, Spring Security)
  • Knowledge if RESTful API development
  • Experience with database like Oracle, DB2, MySQL
  • Proficiency in Payment Switch BASE24 EPS, C++, AS400 and Python is also added advantage


Domain, Cloud & Platform Engineering

  • Must have domain experience on Retail Point of Sale/Payment Systems/Merchandising/Inventory/Logistics area
  • Expertise in Microsoft Azure, including:
    • Compute (VMs, App Services, Azure Container Apps)
    • Containers & Orchestration (AKS, Docker)
    • Networking (VNETs, Private Endpoints, Application Gateway, Load Balancers)
    • Storage, Azure Key Vault, Azure Monitor, Log Analytics
  • Proven experience designing enterprise-grade, highly available cloud platforms


DevOps & Engineering Excellence

  • Advanced experience with Azure DevOps and CI/CD pipeline architecture
  • Strong scripting skills (PowerShell, Bash)
  • GitOps concepts, branching strategies, release orchestration


Site Reliability Engineering (Leadership Level)

  • Ownership of platform reliability, resiliency, and performance
  • Definition and governance of:
    • SLIs, SLOs, SLAs
    • Error budgets and reliability metrics
  • Advanced observability strategy, designing and implementation:
  • Metrics, logs, traces, alerts, dashboards using Dynatrace
  • Incident response leadership, RCA facilitation, and long-term remediation planning
  • Experience operating 99.9%99.99% availability systems


Security, Compliance & Cost

  • Secure cloud design using Key Vault, managed identities, RBAC
  • Cost optimization (FinOps mindset) across cloud infrastructure


Roles & Responsibilities

  • Act as Lead SRE for client's Retail platforms, owning reliability and stability outcomes
  • Define and enforce SRE standards, best practices, and operating models
  • Architect and govern highly available, scalable cloud platforms
  • Lead the design and implementation of CI/CD and IaC strategies
  • Establish proactive monitoring, alerting, and incident prevention mechanisms
  • Own major incident leadership, RCA execution, and corrective action tracking
  • Partner with application, security, and architecture teams to build reliability by design
  • Drive automation to reduce toil and improve operational efficiency
  • Mentor and coach SRE and DevOps engineers across teams
  • Influence roadmap decisions with a reliability, scalability, and cost lens


TCS Employee Benefits Summary:

  • Discretionary Annual Incentive.
  • Comprehensive Medical Cover age: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
  • Family Support: Maternal & Parental Leaves.
  • Insurance Options: Auto & Home Insurance, Identity Theft Protection.
  • Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
  • Time Off: Vacation, Time Off, Sick Leave & Holidays.
  • Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.


#LI-RJ2

Salary Range-$120000-$160,000 a year

About Tata Consultancy Services

Tata Consultancy Services (TCS) is an Indian multinational information technology (IT) services and consulting company, headquartered in Mumbai, Maharashtra, India. It is a subsidiary of Tata Group and operates in 149 locations across 46 countries. TCS is the largest Indian company by market capitalization and is ranked 11th on the Forbes Global 2000 list of the world's biggest public companies. TCS is also the second-largest IT services company in the world by revenue and the largest employer of women in India. The company provides services in areas including IT, consulting, and business solutions.
Learn more about Tata Consultancy Services
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