TeleTech

DevOps Cloud Engineer

TeleTech$69K — $158K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of experience with cloud environments such as AWS
  • 2+ years of experience with programming languages including Python, Ansible, Bash, and JavaScript
  • 2+ years of experience supporting CI/CD or DevSecOps-aligned build, release, or configuration management
  • Experience troubleshooting across systems, networks, or application layers
  • Ability to interpret logs, metrics, and telemetry to identify issues and support data-driven resolution
  • Ability to communicate and collaborate effectively aligned with Booz Allen's values-driven delivery culture
  • TS/SCI clearance with a polygraph

Responsibilities

  • Support the development and enhancement of secure enterprise applications and automation tools on AWS Cloud.
  • Build and refine automation using scripting languages to improve operational efficiency.
  • Assist with deployment validation and configuration assessments across enterprise environments.
  • Troubleshoot and analyze system, application, and network issues for reliability improvements.
  • Stand up isolated test environments to validate configuration changes and support rollback planning.
  • Monitor logs and telemetry to identify risks and support continuous improvement.
  • Collaborate with cross-functional teams contributing to a values-driven culture.

Benefits

  • Health, life, disability, financial, and retirement benefits
  • Paid leave and professional development opportunities
  • Tuition assistance and work-life balance programs
  • Recognition awards for exceptional performance
  • Support for dependent care and family responsibilities.
Full Job Description
DevOps Cloud Engineer
The Opportunity:

As a DevOps engineer at Booz Allen, you'll streamline the software development lifecycle across cloud, hybrid, and secure environments. You'll incorporate automation, scripting, open-source tooling, and cloud resources to reduce manual overhead and accelerate delivery. You'll also build and validate test environments, support continuous integration and deployment, troubleshoot complex systems, and enhance operational reliability through monitoring and telemetry analysis.

If you're looking for the chance to create systems that truly make a difference, we need you on our team. We're seeking a skilled engineer like you, someone with the expertise to build systems from vision to production. This is your opportunity to stretch your abilities, develop new ones, and be part of a culture that challenges you to think boldly and deliver with purpose, aligned with Booz Allen's evolving technical identity and talent-experience vision.

Work with us as we shape systems for the better.

Join us. The world can't wait.

What You'll Work On:
  • Support the development and enhancement of secure enterprise applications, automation tools, and workflows on AWS Cloud.
  • Build and refine automation using scripting languages such as Python or Bash to improve repeatability and operational efficiency.
  • Assist with deployment validation, configuration assessments, patching workflows, and release readiness across enterprise environments.
  • Troubleshoot and analyze system, application, and network issues, contributing to root-cause analysis and reliability improvements.
  • Stand up isolated test environments to validate configuration changes, ensure interoperability, and support rollback planning.
  • Monitor logs, telemetry, and system-health indicators to identify risks, guide remediation, and support continuous improvement.
  • Collaborate with cross-functional engineering, cybersecurity, and mission teams, contributing to a culture anchored in values, clarity, and impact as reflected in Booz Allen's employee-experience initiatives.
  • Document technical procedures, runbooks, troubleshooting guides, and operational standards to support continuity and team readiness.


You Have:
  • 2+ years of experience with cloud environments such as AWS
  • 2+ years of experience with programming languages including Python, Ansible, Bash, and JavaScript
  • 2+ years of experience supporting CI/CD or DevSecOps-aligned build, release, or configuration management
  • Experience troubleshooting across systems, networks, or application layers
  • Ability to interpret logs, metrics, and telemetry to identify issues and support data-driven resolution
  • Ability to communicate and collaborate effectively and aligned with Booz Allen's values-driven delivery culture
  • TS/SCI clearance with a polygraph
  • HS diploma or GED and 5+ years of experience with cloud environments, programming languages, and supporting CI/CD or DevSecOps-aligned build, release, or configuration management or Bachelor's degree in Computer Science, Cybersecurity, or Engineering and 3+ years of experience with cloud environments, programming languages, and supporting CI/CD or DevSecOps-aligned build, release, or configuration management


Nice If You Have:
  • Experience with Agile methodology, extreme programming, software engineering, product management, or software products
  • Experience with AWS, Docker, Kubernetes, or cloud-native engineering patterns
  • Experience conducting security testing or supporting compliance frameworks such as NIST 800-53 and ISO 27001
  • Experience producing technical documentation, runbooks, and troubleshooting guides for operational teams
  • Cloud Certification such as AWS Cloud Practitioner Certification


Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance with polygraph is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $69,400.00 to $158,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.


About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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