Lonza America Inc

Deviations and Batch Records Manager

Lonza America Inc$110K — $130K *
Pharmaceuticals & Biotech
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in a scientific discipline (Biochemistry, Biology, Chemical Engineering, etc.) required.
  • 5+ years in cGMP, cell therapy, or related manufacturing environments.
  • Leadership experience in deviation investigation or quality systems teams.
  • Proficient in deviation investigations, root cause analysis, and quality record management.
  • Strong knowledge of cGMP regulations and quality system expectations.
  • Excellent communication and project management skills.
  • Experience in advanced therapies such as gene therapy or biologics preferred.

Responsibilities

  • Lead a team focused on deviation investigations and quality record management.
  • Provide mentoring and coaching to ensure employee development and performance management.
  • Review complex deviation investigations and quality records for compliance.
  • Collaborate with cross-functional teams to resolve quality events promptly.
  • Monitor performance metrics and drive improvement initiatives for timely completion of records.
  • Identify compliance risks and implement mitigation strategies as needed.
  • Support audits and regulatory inspections with quality records and expertise.

Benefits

  • Performance-related bonus
  • Medical, dental and vision insurance
  • 401(k) matching plan
  • Life insurance; short-term and long-term disability insurance
  • Employee assistance programs
  • Paid time off (PTO)
Full Job Description

Deviations & Batch Records Manager

Location: Houston, Texas – Onsite

Shift: Monday through Friday, 8:00 AM – 5:00 PM

As a Deviations & Batch Records Manager, you will lead a team responsible for deviation investigations and GMP quality record management in a fast-paced cell therapy and viral vector manufacturing environment. This role serves as a strategic quality leader and business partner to Manufacturing, Quality Assurance, Engineering, Supply Chain, and Program Management teams, ensuring investigations and quality records are completed accurately, compliantly, and on time to support product release, regulatory compliance, and operational excellence. You will play a critical role in driving continuous improvement initiatives, developing high-performing employees, and strengthening the site's quality culture while supporting life-changing therapies for patients.

What you will get:

A competitive compensation package. In addition, below you will find a comprehensive summary of the benefits package we offer:

  • Performance-related bonus
  • Medical, dental and vision insurance
  • 401(k) matching plan
  • Life insurance, as well as short-term and long-term disability insurance
  • Employee assistance programs
  • Paid time off (PTO)

Compensation for this role will be determined by the candidate’s qualifications, skills, experience, and relevant knowledge.

What you will do:

  • Lead and oversee a team of deviation investigators and quality records professionals, ensuring accurate, compliant, and timely completion of investigations and GMP quality records.
  • Provide leadership, mentoring, coaching, and technical guidance to team members while supporting employee development, performance management, and succession planning.
  • Review and approve complex deviation investigations, root cause analyses, corrective and preventive actions (CAPAs), and quality records to support product disposition and regulatory compliance.
  • Partner closely with Manufacturing, Quality Assurance, Engineering, Validation, Supply Chain, and Program Management teams to facilitate timely resolution of quality events and support manufacturing operations.
  • Monitor departmental performance metrics, prioritize workloads based on business needs, and drive reduction of overdue investigations and quality records.
  • Serve as a strategic quality partner by identifying compliance risks, escalating critical quality issues, and ensuring appropriate mitigation activities are implemented.
  • Lead continuous improvement initiatives focused on investigation effectiveness, record closure cycle times, right-first-time performance, and inspection readiness.
  • Support internal audits, customer audits, and regulatory inspections through preparation of quality records, metrics, and subject matter expertise.
  • Develop and maintain procedures, work instructions, training materials, and governance practices related to deviation investigations and batch record management.
  • Lead departmental meetings, cross-functional forums, and quality governance reviews while fostering a culture of accountability, compliance, and operational excellence.

What we are looking for:

  • Bachelor’s degree in Biochemistry, Biology, Chemical Engineering, or another relevant scientific discipline required.
  • Advanced degree preferred but not required.
  • 5+ years of experience in a cGMP-regulated pharmaceutical, biotechnology, cell therapy, gene therapy, biologics, or advanced therapies manufacturing environment.
  • Demonstrated leadership experience managing or leading deviation investigation, quality systems, or quality records teams.
  • Strong expertise in deviation investigations, root cause analysis, technical writing, and quality record management.
  • Experience independently managing complex investigations and supporting product release activities in a manufacturing environment.
  • Knowledge of cGMP regulations, data integrity requirements, CAPAs, quality systems, and regulatory inspection readiness expectations.
  • Excellent communication, conflict resolution, project management, and cross-functional collaboration skills.
  • Experience supporting cell therapy, viral vector, biologics, or other advanced therapy manufacturing operations preferred.
  • Ability to influence stakeholders, drive organizational improvements, and build high-performing teams in a dynamic GMP environment.

If you're ready to lead quality investigations, support cutting-edge cell therapy operations, and help drive compliance excellence across one of the world's largest advanced therapy manufacturing sites, we look forward to welcoming you on board.

Ready to shape the future of life sciences? Apply now.

About Lonza America Inc

Lonza America Inc is a subsidiary of Lonza Group, a Swiss multinational company that provides products and services to the pharmaceutical, biotech, and specialty ingredients markets. Lonza America Inc is responsible for the North American market and offers a range of products and services, including custom manufacturing, research and development, and quality control testing. The company has a strong focus on sustainability and has implemented various initiatives to reduce its environmental impact. Lonza America Inc was founded in 1897 and has since grown to become a leading provider of products and services in the pharmaceutical and biotech industries.
Learn more about Lonza America Inc
Size
16,218 employees
Industry
NASDAQ

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