Tata Consultancy Services

Development Product Owner

Tata Consultancy Services • $75K — $120K *
San Antonio, TX 78228In-Person
Finance & Insurance
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Experience with digital communication and conversation, including real-time and asynchronous interactions.
  • Strong understanding of Property & Casualty (P&C) and billing processes for personal auto and workers compensation lines.
  • Expertise in customer journey design and enhancing member experiences digitally.
  • Proficient in context management across digital interactions, ensuring continuity and security.
  • Solid grasp of identity, access management (IAM) and regulatory compliance in digital transactions.
  • Skilled in API integration and workflow engineering to support seamless system communication.
  • Knowledge in web, mobile, and cloud technologies, specifically AWS.

Responsibilities

  • Engage and align multiple stakeholders as a development product owner.
  • Utilize tools such as JIRA and Kanban for project tracking.
  • Manage and prioritize product backlog and user stories effectively.
  • Oversee the product life cycle through various phases of program increment planning.
  • Demonstrate completed user stories to stakeholders and manage acceptance criteria.

Benefits

  • Flexible working arrangements to support work-life balance.
  • Opportunities for professional development and continuous learning.
  • Comprehensive health and wellness programs.
  • Collaborative work environment that fosters innovation.
Full Job Description
Must Have Technical/Functional Skills:

  • Digital communication and conversation experience: Two way digital communication, Real time communication, Asynchronous conversation,
  • Virtual agent interaction, contextual assistance and seamless human hand off
  • P&C and Billing Experience: Good implementation knowledge in P&C lines of business like personal auto, workmen compensation with strong hands on billing products/modules
  • Customer and member experience: Customer journey design, UX, Digital Experience, Co browsing, Member channel experience, Self service and tell me once experiences
  • Context and interaction management: Real time context transfer, Unified interaction history, Saving/retrieving previous interactions, continuity across channels, and contextual information transfer
  • Identity, Access and Security: IAM, Authorization, Delegated access, Operator models, Security, Privacy and compliance
  • API, Integration and workflow engineering: API and Integration skills, Member/account integrations, Workflow orchestration, System to system communication and self service enablement
  • Web, Mobile and cloud technology: Web and mobile product knowledge, cloud architecture awareness, AWS knowledge and digital channel technologies
  • Insurance digital sales and servicing: Digital quoting, quote management, quote to bind process, account/member servicing, Virtual agent to professional hand off and end to end digital transaction journeys


Roles & Responsibilities

  • Proven ability to handle the role of development product owner engaging multiple stakeholders from business, sponsor, team, program and solution streams
  • Exposed to tools like JIRA and Kanban etc.,
  • Versatile in managing product backlogs and prioritization of user stories etc.,
  • Managing the life cycle of product backlogs and activities during pre inception, during and post inception phases of program increment planning
  • Hands in demonstration of the completed user stories with different stakeholders like business, other cross team etc., and managing the acceptance criteria and sign off etc.


Salary - $75,000 to $120,000

About Tata Consultancy Services

Tata Consultancy Services (TCS) is an Indian multinational information technology (IT) services and consulting company, headquartered in Mumbai, Maharashtra, India. It is a subsidiary of Tata Group and operates in 149 locations across 46 countries. TCS is the largest Indian company by market capitalization and is ranked 11th on the Forbes Global 2000 list of the world's biggest public companies. TCS is also the second-largest IT services company in the world by revenue and the largest employer of women in India. The company provides services in areas including IT, consulting, and business solutions.
Learn more about Tata Consultancy Services
Size
469,261 employees
Industry
Information Technology
* Ladders Estimates

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